William Chan is the co-founder and CEO of Iodine Software, a company he helped launch in 2010 to pioneer the use of AI in helping healthcare providers get paid. A serial entrepreneur, he previously co-founded WhisperWire, acquired by Convergys, and Crimson, acquired by The Advisory Board, and has held product leadership roles at companies including Oracle. William holds a BS in computer science from Cornell University and an MBA from Harvard Business School.
In this conversation, we discuss:
- The challenges hospitals face in accurately capturing patient care details for proper reimbursement.
- How AI can address staffing shortages by assisting with clinical documentation review.
- The importance of responsible AI that supports, rather than replaces, human decision-making in healthcare.
- Strategies to reduce bias and improve accuracy by training AI models on diverse datasets from different hospital types and geographies.
- Why AI must deliver clear, actionable insights that clinicians can validate, ensuring trust and accountability in healthcare decisions.
- William’s vision for reducing the $260 billion in administrative waste and enabling providers to focus more on patient care.
Resources:
- Subscribe to the AI & The Future of Work Newsletter
- Connect with William on LinkedIn
- AI fun fact article
- On How To Revolutionizing Finance and Decision-Making
- Past episodes mentioned in this conversation:
- [With Dr. Shiv Rao, CEO and Co-Founder of Abridge] - On How Generative AI is fixing the Biggest Problem faced by Doctors
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
What Are We Even Doing? with Kyle MacLachlan
Join award-winning actor and social media madman Kyle MacLachlan on “What Are We Even Doing,” where he sits down with Millennial and Gen Z actors, musicians, artists, and content creators to share stories about the entertainment industry past, present, and future. Kyle and his guests will talk shop, compare notes on life, and generally be weird together. In a good way. Their conversations will resonate with listeners of any age whose interests lie in television & film, music, art, or pop culture.