Executive Intuition vs AI Data: Neuroscience of Decision-Making for Leaders | AI Coaching for Executives

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Join Sahar, The AI Whisperer, in this episode of AI Café Conversations, as we dive into 'AI for Executives' focusing on the fascinating intersection of executive intuition and AI data in decision-making.  In this AI-driven era, understanding 'human-centered AI' strategies for transformative leadership is crucial. We’ll delve into how AI adoption and neuroscience influence effective leadership decisions. 

Are you an executive, HR professional, or coach feeling overwhelmed by the complexities of AI integration? Welcome to AI Cafe, where we simplify artificial intelligence for non-technical leaders eager to enhance their capabilities while maintaining human connection. 

In this episode, you'll discover:
✓ AI integration strategies that enhance human leadership rather than replace it.
✓ Neuroscience-backed approaches to alleviating tech anxiety and embracing AI confidently.
✓ Practical AI tools and techniques tailored for busy professionals, no coding required.
✓ Human-centered frameworks for successfully implementing AI in organizations.
✓ Insights on leadership transformation through strategic AI adoption with a neuroscience perspective. 

Perfect for executives and coaches seeking a competitive edge, as well as HR professionals transforming talent management and non-technical leaders wanting to keep pace with AI advancements. Prepare to revolutionize your leadership approach and build AI-enhanced organizations with the insights provided in this episode! 

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Email me at [e-mail] with questions or topic suggestions for future episodes.

 My book "The Coach's Brain Meets AI" is available on Amazon, and I'll send extra guides if you email me after purchasing. Follow me on LinkedIn (Sahar Andrade) and Instagram (Sahar the Reinvent Coach). 

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Episode Transcript

Speaker 1 (00:13):
Hello, hello, hello and welcome back to AI Cafe
Conversations.
I'm Sahar Andrade, your AIWhisperer, and I'm here with
some skeptical ideas from someclients that I'm going to be
sharing with you, where theywant to always catch me and I
told you so moments right.

(00:33):
So I'm not going to even likeblink in front of that and I'm
going to go straight forward toour podcast today.
So one of my clients and latelythat's what I've been doing,
it's like almost case studies.
I have been sharing with youwhat my clients are telling me.
So the last one let's call himJohn asked me that last week

(00:58):
their AI hiring tool recommendedthree candidates.
My gut said the fourth hired,the fourth one, the one the
algorithms ranked lowest.
Guess who's already our topperformance?
And I know that John in a kindof suspicious way, because I

(01:20):
kind of think that he wassetting a trap for me to answer
to fall into it, because heknows how enthusiastic I am
about AI, but also he knows thatI go in with my eyes open, I
see the pros and cons andeverything.
So once he said that, I kind oflooked at him and laughed and I

(01:40):
responded that this is why Ilove answering my clients and I
responded that this is why Ilove answering my clients, or
love having my clients asking mequestions, because they
basically represent everyexecutive who has had their

(02:00):
instance clash with AIrecommendation.
And it's not just hiring, it'sinvestment decisions, it's

(02:22):
vendor choices, it's strategicplanning.
Ai gives us data.
Also trust my gut, trust theexperience that I built for
years and years and years thatmade me successful.
How am I supposed to take adecision?
So, actually, this is thenumber one dilemma executive
face today, and it's allneuroscience.

(02:44):
Okay, your gut is not somemystical force, it's your brain
processing massive amounts ofinformation faster than your
conscious mind can track.
So is the gut actually smart?
Well, the gut is incrediblysophisticated pattern

(03:06):
recognition that took decades tobuild.
It's your blood, sweat andeffort that you put in.
Today we are diving into whento trust it and when to trust AI
and how your executive braincan use both and how your

(03:29):
executive brain can use both.
So I asked John describe to mewhat a gut feeling actually
feels like when you're making abusiness decision, and his
answer was like kind of weird.
He said it's weird.
He will look at all the dataand something just feels off or
right, like when he met thatcandidate that he was talking

(03:52):
about the fourth one.
Everything looks good on paper,but something in his chat chest
said, yes, this one.
I feel almost like when I metjoe, my husband, when I first
met him.
I'm like this is the one, don'tlet him go.
So that's what I got feeling isso.

(04:12):
That's something that is in yourchest is what we call your
vagus nerve, the highway betweenyour brain and your body.
Your prefrontal cortex orbasically your analytical
thinking, the part that is inthe front that we call forehead,
processes millions of datapoints from years of experience

(04:33):
and sends signals through thisnerve.
So it's not really actually inthe stomach, and I know we feel.
We say like I have a pit in mystomach or my gut in my stomach
tells me that, but it's notactually in the stomach.
Your enteric nervous system,literally your gut, has more
neurons than your spinal cord.

(04:54):
That is in your vertebrae, thatis in your back.
It's processing emotional andphysiological data about
decisions and communicating withyour brain.
It's actually scientific,completely scientific.
What executives call intuitionis actually your brain's pattern

(05:15):
recognition system working withincomplete information.
You have seen thousands ofhiring situations and your brain
recognizes patterns faster thanyou can consciously analyze
them and, of course, sometimesthey could be wrong, or you

(05:36):
could be wrong, of course.
Why?
Because your intuition is basedon past patterns.
When facing truly novelsituations, those patterns might
not apply.
That's where AI data becomevaluable.
We complement each other, wedon't compete.
So when can someone trust theirgut versus the algorithm?

(06:01):
Your gut excels with humanbehavior patterns, relationship
dynamics and situations similarto your past experience.
Ai excels with large data sets,complex calculations and
identifying patterns you havenever encountered.
So they are actually differentkinds of intelligence, right?

(06:27):
Your intuitive intelligence isexperiential and contextual.
Ai intelligence iscomputational and comprehensive.
Neither is always right.
Okay, one is experience basedon experience and context, the
other one on computer andcomprehensive analysis.

(06:49):
So, like I said, we cancomplement each other and not be
on different sides.
So I asked again tell me about atime when following AI
recommendation felt wrong.
And the answer that I receivedwas an example of the marketing.

(07:10):
Ai recommended doubling down ondigital ads based on ROI data.
Every metric said it wasworking, but John had that
nagging feeling that theircustomers were getting annoyed
with these ads.
So of course I asked, I gotcurious and I asked what

(07:32):
happened.
John said that customersatisfaction scores started
dropping.
The AI was optimizing forimmediate conversions but
missing the bigger picture ofbrand relationships.
Remember, ai doesn't have ouremotions, our interpersonal

(07:52):
connections, our relationshipswith other human beings, you
know so.
Ai will only see numbers, andin that case in the ad campaign
it just saw numbers where, andin that case in the ad campaign,
it just saw numbers where thehuman beings can see the whole

(08:13):
ecosystem.
And of course, this is whereexecutive intuition becomes
crucial.
Your brain integrates whatneuroscience call weak signals,
subtle environmental changesthat don't stop up in data or
don't show up in data yet, butindicate future trends.
So our brain, believe it or not, is like an early warning

(08:42):
system.
And yes, the brain is anextraordinary pattern
recognition machine trained ondecades of human interaction.
This is what AI cannot simulate, at least not yet.
It picks up emotionalundercurrents, cultural shifts
and relationship dynamics thatalgorithms miss.

(09:04):
But a lot of people have beenalso wrong about that.
Had driven recommendationsright.
So, for example, ai in one caserecommended entering a new
market based on demographicanalysis, but the gut of the

(09:25):
executive I was working withfelt it was risky, so they
delayed the decision for a month, turned out it was a huge
opportunity window missed.
That's a classic example ofintuitive bias or shortcoming or

(09:45):
blind spot.
Your brain was protecting youfrom risk based on past patterns
, but this was also a genuinelynew opportunity outside a
historical experience.
So the gut can be actuallyoverprotective and remember

(10:09):
first impressions and guts areall based on memories that we
have, on gut memories that wehave right, and we react based
on the memories, not necessarilyon what is happening in front
of us.
So, yes, the gut can beoverprotective and it can be

(10:31):
wrong and it can be right.
So the intuitive system evolvedto keep us alive, so it's
naturally risk averse.
Remember the first function ofthe brain is to protect us from
danger.
That danger can be real orperceived.
Our brain doesn't know thedifference between if it's real

(10:54):
or perceived.
Right, it's excellent forfamiliar territories, but can
hold you back from beneficialrisks in unfamiliar domains.
Can hold you back frombeneficial risks in unfamiliar
domains.
So if we, instead of gut versusAI, what if we thought about gut

(11:15):
with AI?
And what I mean by that is yourbrain can use AI data as
additional input for yourpattern recognition, not as a
replacement for it.
Think of AI as enhancing yourintuitive processing, not

(11:36):
competing with it, and that'swhat I always say right, it's
like having a research assistantfor your gut feelings.
When your intuition and AIalign, you have high confidence.
Obviously, that could beanother bias, that could be a
confirmation bias when theyconflict.

(11:59):
That's valuable information.
It means you need toinvestigate further so you
actually spend more timeresearching what you need to do
instead of jumping forward rightaway.
So the disagreement between gutand AI is not really a problem
to solve, but data to explore.

(12:21):
It gives us an extra step inresearching to make better
decisions.
So this is how we think asneuroscientists.
The conflict between intuitiveand analytical systems signals
complexity that requires deeperinvestigation.

(12:41):
So if we look at it this way,it will become a little bit
easier on how to use it.
So let me share with you apractical example.
Ai says hire candidate A basedon skills match.
Your gut says candidate B basedon team dynamics.

(13:03):
You sense, instead of choosingsites, dig deeper.
What specific team dynamics isyour brain detecting?
What skills gap might AI bemissing?
So we need to investigate theconflict instead of ignoring one

(13:28):
side.
Your gut might be detectingcultural misfit that is not in
the resume.
The AI might be identifyingtechnical capabilities.
Your pattern recognition is nottrained for.
It's actually prettysophisticated, right?

(13:50):
Your brain loves integration.
When you give it permission towork with AI instead of against
it, you get compoundintelligence the best of both
systems, and this is what Iactually advocate for.
So we need to know when tooverride the AI versus when to

(14:19):
override the gut.
High stakes decisions benefitfrom systematic integration.
Use AI to challenge yourassumptions.
Use your gut to question theAI's blind spots.
So you're actuallycomplementing each other.
You are filling the holes ineach other's ways of thinking,

(14:43):
finding the weaknesses in eachother's thinking, and
solidifying and strengtheningeach other, thinking hand in
hand.
So let's try to create a simpleframework executives can use
when gut and ai disagreesomething practical, not

(15:06):
philosophical, right?
You know I don't gophilosophical, I don't have time
, I don't have, like, actuallythe heart for that.
Step one acknowledge theconflict, exactly, problem
solving the first thing that wedo, the first step to problem
solve is to acknowledge theproblem, right.
So acknowledge the conflict,don't dismiss either signal
neither you nor ai.

(15:27):
They are both giving youinformation.
So instead of the AI is wrongor my gut is stupid, we can say,
hmm, interesting, tell me more,or what each is telling me, and
this is the perfect way to doit.

(15:51):
Acknowledge the conflict, tryto analyze it.
Number two.
Step number two Identify thedomain.
Is this situation where yourexperience applies or is it
outside your historical patternset?
Is it like familiar territoryor new territory?

(16:11):
Okay?
Step number three test theassumptions.
What is your gut detecting thatis not in the data?
What is the eye calculatingthat you might be missing?
On both sides?
Right, so you interrogate bothsystems instead of picking sites

(16:33):
.
It's not.
It's not about picking sites.
Step 4 make an integrateddecision.
Use insight or insights fromboth systems to create a third
option that honors valuableinformation from each.
And to give you a real exampleAI says expand to Europe based

(16:56):
on market analysis.
Gut says focus on domesticgrowth.
First Integrated approach pilottest in one European city while
threatening domestic operations.
Learn from both approaches.
So, instead of all or nothing,we can hedge the bets and gather

(17:17):
more information, and this wayyou are using both your
experiential intelligence andthe computer intelligence of AI
to reduce risk while maximizinglearning.
That actually feels smarter,doesn't it, than just following

(17:38):
one or the other.
So the biggest takeaway forexecutives facing the gut versus
AI dilemma is stop treating itlike a battle.
Your gut and AI are both smart,just in different ways.
When they disagree, get curiousinstead of choosing sides, use

(18:01):
the conflict to make betterdecisions.
Remember, executives, yourintuition is sophisticated
pattern recognition, notsuperstition.
Okay, ai is powerfulcomputation.
Together they create compoundintelligence.

(18:26):
So you are expanding your brain, you are expanding your
intuition, you are multiplyingyour gut recognition, your
pattern recognition and all ofthat problem solving in your
brain.
You're multiplying it by 100million if you're using AI I

(18:48):
mean, I'm just joking butactually exponentially to do it.
So together, like I said, aiand our gut create compound
intelligence.
Apparently, the gut feelings areneuroscience in action.
Who knew right?

(19:08):
I knew, anyhow, your decades ofexperience talking to your
nervous system.
Next week we are exploring whysome executives learn AI fast
while others struggle.
It's all about neuralflexibility.

(19:28):
Show me some love.
Love like share, subscribe ifyou want to watch me slowly
realize my brain is smarter thanI thought.
Okay, just kidding.
So, as you know, last week Idropped an extra coffee flavor.

(19:48):
That is part of my Forbesarticles that I have it as a
discussion and I'm doing thatnext Friday as well.
So hope you are listening tothem.
Tell me what you think.
Comment you can email me atSahar, at Sahar consulting that
come.
You can connect with me onLinkedIn, sahar Andrade, or on

(20:09):
my Instagram, sahar, theReinvent Coach Website,
saharconsultingcom.
This is Sahar, your AIwhisperer, signing off from AI
Cafe Conversations.
Trust your gut, question thealgorithm and integrate both

(20:31):
Till we meet next time.
Bye for now.