Airlines Confidential Podcast

Airlines Confidential Podcast

Hosted by Ben Baldanza - former CEO Spirit Airlines & Seth Kaplan - Transportation Analyst for NPR's Here & Now / former publisher of Airline Weekly. Top stories, discussion, listener questions, and passenger complaints are all addressed head-on in each episode.... Show More

Episodes

October 28, 2020 38 min
This week: Lots o' listener questions and corrections; Do emergency operations differ between airlines? The deal on Southwest at Love Field; Cousin Ross the pilot clears up some info on turbulence; Why is Delta still flying a 767-400? and a complaint about Copa Airlines-Fine? or Whine?
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October 21, 2020 33 min
This week: TSA one-day passenger count hits 1 million; Southwest breaking into United territory; A passenger behaves badly yelling and coughing on EasyJet; and in Fine or Whine, the passenger blames the pilot for turbulence.
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October 14, 2020 27 min
This week: Recorded LIVE on stage at the Boyd Group IAFS in Cincinnati with special guest Mike Boyd. Southwest's surprising moves; What changes in the industry will be perminent?; Study: Airflow IN the aircraft; & a Passenger Behaving Badly on Allegiant.
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October 7, 2020 43 min
This week: Airline network moves; What's Jet Blue up to in Newark?; Passengers behaving badly; Pam in Palm Beach with a very legit complaint. Attending the Boyd Group IAFS? We'll see you in Cincinnati next week.
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September 30, 2020 42 min
This week: Is American close to an employee deal? How does that timing work with a government bailout? A follow up on DC restricted airspace; More about the value of frequent flier programs; and listener questions and comments.
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September 24, 2020 45 min
The week: Some of the economics of frequent flyer programs; A listener question about restricted airspace around the Whitehouse; A complaint about Delta Comfort Plus; and Ben discovers some "other" Seth Kaplans.
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September 16, 2020 44 min
This week: Is United staffing sports charters with flight attendants based on looks?; Airport codes followup with much listener input & the story on BWI; Seth on ease of refunds; and a customer complaint about AA in "Fine or Whine".
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September 9, 2020 39 min
This week: Ch-Ch-Ch-Changes fees changing; Why would Southwest be launching service in Miami?; How does an airport change it code?; A listener question about new service to Orange County; and a listener complaint about a Delta change fee - Fine? or Whine?
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September 2, 2020 41 min
This Week: The roller coaster trends in new bookings; It is getting riskier or safer to fly?; More about the middle(seat); Passengers behaving Badly; and "The gate agent said OK but I still got charged!" Fine or Whine?
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August 26, 2020 35 min
This week: The new numbers on airline job losses; Our listeners correct us on a few things; and in "Fine or Whine" why did one passenger get charged $400 for his bags when the airline said it was only supposed to be $100?
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August 21, 2020 1 min
An invitation from Ben Baldanza to Airlines Confidential listeners to join and participate in an Embry-Riddle Aeronautical University LIVE Zoom event Wed Aug 26th.
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August 19, 2020 49 min
This week: An update/discussion on federal aviation industry bailout dollars; How is airline business for September shaping up? A listener question on the ADA, reasonable accommodations, and masks; A passenger behaving badly in Phoenix; and another "Fine or Whine?"
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August 12, 2020 46 min
This week: Why are airline stocks up? Some ramifications of a tighter mask policy; Is American singing kumbaya with it's pilots? Lots of listener comments questions and answers. Plus "United won't let me go to Croatia" Fine or Whine?
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August 5, 2020 41 min
This week: Update on federal aid & employee furloughs; Are airlines critical to economic recovery?; Listener question on turning off devices; passenger complaint about United and refunds-Fine? or Whine?
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July 29, 2020 37 min
This week: Frontier IPO gets postponed; What does an airline Board of Directors actually discuss?;This week's Passenger Behaving Badly; and Edith in GA with a complaint about pricing on American: "Fine? or Whine?"
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July 22, 2020 44 min
This week: What does the new American/JetBlue partnership mean to you?; 3 passengers behave really badly; Listener question: How do airlines keep track of mentally ill pilots?; and a customer complaint-is it fine? or just a whine?
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July 15, 2020 42 min
This Week: JetBlue's major West Coast service change; MIT study: Do your odds of dying from Covid-19 change if the middle seat is filled?  Passengers Behaving Badly:  1 with a gun. The other a US Senator; Listener question on credit card use for inflight purchases; and who do those masks protect?
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July 8, 2020 38 min
This week: Empty middle seats-Healthier or just marketing? 7000 literally take a trip to nowhere; Are seatback screens worth the cost to the airlines? A private jet lands in Italy and officials won't let the American's off - Fine or Whine?
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July 1, 2020 40 min
This week: Middle seats and masks on planes; Listener question: is Delta yesterday's genius? How can 30,000 passengers stop behaving badly?Customer complaint: I booked then had to pay more later- Fine or Whine?
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June 24, 2020 39 min
This week: How do the cruise lines affect the airlines? Will an MBA get you a job in airline management? Complaint: The worst seat on the plane "Fine or Whine?"; No Mask or MEGA hat got him banned from AA?
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