Travel is expensive and you spend a lot of time planning what is meant to be the perfect trip. But what happens if the service you receive is not up to the par, and you feel like you haven't gotten your moneys worth? How do you complain in an assertive and respectful way to airline, hotel and tour staff without coming off as entitled and rude? Join Steph and Andrea as they talk all things how to complain without being a Karen (or Ken!)
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Theme music by Scott Buckley – www.scottbuckley.com.au
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