In this episode of An Hour of Innovation podcast, host Vit Lyoshin sits down with Rob LoCascio, founder of LivePerson and creator of Uare.ai (Formerly Eternos), to explore how artificial intelligence can be used not to replace us, but to remember us.
Rob shares the fascinating story behind his company building AI avatars that capture your voice, knowledge, and decision-making patterns to create a deeply personal digital version of you. They discuss the emotional first test case of a terminally ill man who spoke with his AI self, the future of human-centered AI, and what it means to leave a lasting digital legacy. The conversation also dives into Rob’s journey from inventing web chat in 1997 to pioneering conversational AI, his lessons from decades as an entrepreneur, and his vision for ethical, purpose-driven innovation.
Rob LoCascio is a visionary tech entrepreneur best known as the founder and former CEO of LivePerson, the company that introduced real-time web chat to the internet. After nearly three decades leading innovation in customer experience and AI, he launched Uare.ai (Formerly Eternos), an AI platform focused on preserving human stories and memories through personalized AI models.
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Takeaways
* Rob shares the emotional story of a man who recorded his life story and later spoke to his AI self, proving how technology can preserve human connection.
* The core idea behind Uare.ai (formerly Eternos): building human-centered AI that keeps our memories, wisdom, and emotions alive.
* Rob predicts that experts and professionals will soon have AI versions of themselves sharing their knowledge globally.
* Passing down wisdom through personal AI is more powerful than passing down money; it’s a new kind of legacy.
* Rob reflects on nearly 30 years as a founder and reminds entrepreneurs that building something meaningful isn’t easy, but it’s worth it.
Timestamps
00:00 Introduction
01:42 From LivePerson to Digital Immortality
08:32 How Personal AI Works: Capturing Your Voice, Memory, and Wisdom
12:09 The Inspiration: AI for Humanity, Not Replacement
15:03 Inside the Human Life Model: The Future of Human-Centered AI
19:49 Use Cases: How AI Serves Families and Experts
21:45 Ethics, Privacy, and Data Ownership in AI Legacy Systems
25:51 Passing Down Wisdom: Generational Knowledge as the New Legacy
34:36 Entrepreneurial Lessons from a 30-Year Journey
38:19 The Hard Truth About Startups and Resilience
40:54 The Future of AI: Building Connection and Community Through Technology
Connect with Rob
* Website: https://www.uare.ai/
* LinkedIn: https://www.linkedin.com/in/rlocascio/
* X: https://x.com/roblocascio
* Other: https://eternos.life/
Connect with Vit
* Website: https://vitlyoshin.com/contact/
* LinkedIn: https://www.linkedin.com/in/vit-lyoshin/
* X: https://x.com/vitlyoshin
Vit’s Projects
* Podcast: https://www.anhourofinnovation.com/
* AI Assistant to build apps: https://appforgelab.com/
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