What simple technology integration nudges employees to return their old devices without disrupting their workflow, and how could it save your company thousands in lost assets?
Join Apkudo’s Allyson Mitchell (VP of Sustainability) as she chats with Mariel Wilding (Sr. Customer Experience Manager) about how a Fortune 100 company enhanced its sustainability initiatives with Apkudo’s Reco software. Learn how they automated employee mobile device recovery and gained access to detailed device circularity insights for the first time. With seamless integration into Omnissa’s Workspace ONE® unified endpoint management platform, they also saw a boost in employee compliance. Discover how this customer simplified a once-complex process into a scalable, repeatable program for sustainable success.
How does Apkudo's innovative UEM tagging system transform recovery rates? Mariel reveals that customizable restrictions encourage device returns without impeding productivity. She explains how the customer evolved from having scattered forgotten devices to implementing real-time fleet visibility. You’ll hear how collaborative problem-solving created features like IT drop-off tracking that now benefit all Apkudo customers. For mobility teams in hybrid environments, this case study shows how proper lifecycle management recovers assets, supports sustainability goals, and generates financial returns through secondary markets.
In this episode:
- (00:00) Introduction and Background: Mariel Wilding shares her experience in customer-facing roles at a manageability services startup before joining Apkudo to support enterprise customers with asset recovery.
- (01:40) Fortune 100 Customer Profile: Mariel details the customer's 35,000 employees with 19,000 globally deployed iOS and Android devices, their security challenges with outdated devices, and how Apkudo's integration with Workspace ONE addressed their automation and visibility needs.
- (05:30) Product Innovation Implementation: Explores how the customer's automation requirements led to development of UEM tagging features and IT drop-off tracking capabilities, creating customizable solutions that nudge employees to return devices and improve recovery compliance.
- (10:30) Sustainability Impact and Expansion: Discusses how Apkudo transformed the customer from merely recycling devices to reselling and tracking sustainability metrics, with plans to expand the program beyond US mobile devices to laptops in Canada and UK operations.
- Send us your comments, ideas for future shows, and feedback. Subscribe to catch future episodes, and share this episode with someone who might be interested!
Resources:
Mariel Wilding LinkedIn
Apkudo LinkedIn
Apkudo
Apkudo Podcast
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