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December 15, 2025 28 mins

Welcome to the Artificial Intelligence Podcast with Jonathan Green! In this episode, we delve into the intriguing realm of AI's impact on outsourcing with our distinguished guest, Thomas Doherty. Thomas, known for his expertise in AI-driven transformations, provides a fresh perspective on the evolving outsourcing landscape, emphasizing how AI is revolutionizing traditional outsourcing models.

Thomas shares insights on the shift from human outsourcing to AI-enhanced solutions, highlighting the potential of AI to act as the "great equalizer." By removing language barriers and enhancing efficiency, AI enables individuals globally to compete on a level playing field, thereby transforming the outsourcing industry.

Notable Quotes:

  • "AI is the great equalizer because if you take, let's say a person whose second language is English, that's their biggest weakness in competing in the American market. AI levels that playing field." - [Thomas Doherty]
  • "We destroy the good in pursuit of the perfect." - [Jonathan Green]
  • "The most successful outsources will become the agentic AI, creating tools and models for organizations to thrive." - [Thomas Doherty]

Thomas underscores the importance of viewing AI as a partnership tool, rather than a replacement strategy, enhancing the capabilities of remote teams and fostering global collaboration. He advocates for a balanced approach, where AI complements human skills, leading to more efficient and innovative solutions.

Connect with Thomas Doherty:

Thomas also discusses the challenges and opportunities of integrating AI into business processes, offering strategies for successful implementation and emphasizing the need for clear objectives and metrics.

If you're interested in understanding the future of outsourcing and how AI is reshaping industries, this episode is a must-listen!

Don't miss this enlightening conversation, which offers valuable insights for business leaders looking to harness AI for growth and competitive advantage.

Connect with Jonathan Green

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