Rise and Shine: Your Daily Dose Of Business Tech Inspiration

Curious if Zoho WorkDrive can replace Google Drive or OneDrive for your business? In this episode, Charly breaks down why she uses WorkDrive daily and how it solves real problems in team collaboration, file sharing, and secure document management.

📌 You’ll discover:

✅ What Zoho WorkDrive actually is and how it compares to Google Drive and OneDrive

✅ How to organize team access with folder-level permissions

✅ The hi...

If your Zoho Mail calendar isn’t showing the Zoom option even after enabling it in the admin console — there’s one more step you can’t skip. In this follow-up to Episode 561, Charly explains exactly what each user needs to do to activate Zoom meetings in their Zoho calendar.

📌 In this episode, Charly walks you through:

✅ Why enabling Zoom in the Zoho admin console isn’t enough

✅ The user-level setting that unlocks Zoom in...

Not sure how to send Zoom invites depending on the email tool you're using? In this episode, Charly breaks down how to invite participants to Zoom meetings using Gmail, Yahoo, Outlook (personal and business), and Zoho Mail — including tips on integrations and email etiquette.

📌 In this episode, you'll learn:

✅ The easiest way to invite people using Gmail or Yahoo Mail

✅ Why Outlook.com makes it harder — and ho...

Tired of passwords? Passkeys offer a faster, more secure login method — but only if you set them up right. In this hands-on episode, Charly walks you through configuring passkeys in Google Workspace for both admins and users.

📌 You’ll learn:

✅ How to enable passkeys in Google Workspace admin settings

✅ Step-by-step setup for adding passkeys to your Google account

✅ What to do when passkeys stop working or get deleted

AI tools can speed up your work, summarize complex info, and even generate marketing plans, but they come with a catch. In this episode, Charly unpacks how using AI without critical thinking can lead to misinformation, poor decisions, and even cognitive decline.

📌 You'll discover:

✅ Real examples of how Charly uses AI for transcripts, summaries, and content planning

✅ Why blindly trusting AI outputs is risky — and...

AI can be a powerful tool in your business — but only if it's used properly. In this episode, Charly gets real about her frustrations with poorly implemented AI chatbots and support systems. This candid talk is full of lessons for any business thinking about automating customer service.

📌 You'll hear:

✅ Why customers are fed up with AI chat support

✅ Common mistakes businesses make when implementing AI

✅ The tr...

Tired of sending every email manually or losing track of follow-ups? Automations in Zoho Campaigns help you stay consistent, relevant, and efficient — without lifting a finger after setup.

📌 In this episode, Charly covers:

✅ What email automations actually are — and why you’d use them

✅ How to set up a simple trigger-action workflow (e.g. “Welcome” series)

✅ Using multiple actions (like tagging, list movement, or delays)

✅ How automati...

Already have a beautifully designed HTML email and want to use it in Zoho Campaigns? Whether your designer gave you the code or you’re migrating from another platform, uploading your own HTML template is easier than you think — and gives you total control over layout and styling.

📌 In this episode, Charly shows you:

✅ Where to upload your HTML template in Zoho Campaigns

✅ How to check for compatibility and mobile resp...

Getting started with email marketing doesn’t have to be overwhelming — and Zoho Campaigns makes it easy to launch a polished campaign fast. Whether you’re using a pre-designed layout or building from scratch, this episode will help you craft a message that lands (and looks great).

📌 In this episode, Charly shows you how to:

✅ Explore Zoho Campaigns’ pre-built templates

✅ Build and customise your own basic email layout

...

If your emails from Zoho Campaigns are landing in spam or vanishing altogether, chances are your authentication isn’t set up correctly. DKIM and SPF may sound technical, but they’re essential for getting your messages delivered — and protecting your domain’s reputation.

📌 In this episode, Charly walks you through:

✅ Why DKIM and SPF matter for email marketing success

✅ How to properly add a sender address in Zoho Campaign...

Want better results from your email marketing? It all starts with how you import your contacts. In this episode, Charly breaks down exactly how to import contacts into Zoho Campaigns the right way — so you avoid messy data, bad segmentation, and unnecessary unsubscribes.

📌 You'll learn:

✅ What a “list” means in Zoho Campaigns (and how it relates to Contacts)

✅ How to prepare your contact file for importing

✅ Best p...

Looking to level up your email marketing without breaking the bank? Zoho Campaigns might be the answer. With powerful tools for automation, segmentation, and reporting — plus a free tier to get started — it’s built for small businesses ready to make a big impact.

In this episode, Charly introduces Zoho Campaigns and covers everything you need to know to get started.

📌 You’ll learn:

✅ What Zoho Campaigns is and how it comp...

Managing passwords across a team doesn’t have to be a security nightmare. Zoho Vault offers powerful administrative tools to help business owners and IT managers stay in control while keeping sensitive credentials protected.

In this episode, Charly walks through how to properly administer your team inside Zoho Vault — including setup, user management, and secure sharing.

📌 You’ll learn:

✅ How to add and manage users and r...

Tired of sticky notes and reused passwords? Zoho Vault is a secure, business-ready password manager that helps individuals and teams store, manage, and share passwords safely — all in the cloud.

In this episode, Charly breaks down why Zoho Vault is an ideal solution for securing your credentials without losing productivity.

📌 You’ll learn:

✅ What Zoho Vault is and how it works

✅ Why password managers are essential in t...

Microsoft is cracking down on security — and if you're in Australia, this will affect you.

By August 2025, Microsoft Authenticator will stop storing your passwords, and auto-fill login support is being removed. That’s right — if you’ve been relying on it for convenience, now’s the time to rethink how you secure your digital life.

📌 In this episode, Charly dives into:

✅ Why Microsoft is enforcing Multifactor Authentica...

Team Folders in Zoho WorkDrive are one of the best ways to manage shared files across departments, clients, and projects — but are you using them right?

In this episode, Charly explains how to set up and administer Team Folders properly, and how users can find and join existing folders to collaborate without clutter.

📌 You’ll learn:

✅ What Team Folders are and why they’re better than just sharing a file

✅ Admin-lev...

Switching email providers isn’t just about flicking a switch — it’s about timing, planning, and minimising disruption. In this episode, Charly breaks down the order of operations you must follow when changing email platforms, whether you’re moving to Zoho Mail, Google Workspace, or elsewhere.

📌 You’ll learn:

✅ When to migrate mailboxes

✅ When to update DNS records and point MX to the new provider

✅ How to minimise down...

Switching from Google Workspace to Zoho Mail doesn’t mean starting over — you can bring your old email with you. In this episode, Charly walks through the steps to migrate your emails quickly and efficiently from Google Workspace to Zoho Mail.

Whether you’re migrating a single inbox or your whole team, the built-in migration tools in Zoho make the process seamless and secure.

📌 You’ll learn:

✅ How to authorise Zoho Mail to access you...

Managing business relationships starts with knowing who’s who — and Zoho Contacts gives you a powerful, centralised way to keep your address book up to date and connected across your Zoho apps.

In this episode, Charly walks through how Zoho Contacts works, why it’s different from your regular email contact list, and how to use it effectively.

📌 You’ll learn:

✅ What Zoho Contacts are and where to find them

✅ How to add,...