Ask Charly Leetham - Online Business Manager

Ask Charly Leetham - Online Business Manager

Ask Charly Leetham's goal is to assist small to medium business owners use the power of the Internet as an avenue to market their organisations in an appropriate and cost-effective manner. We assist small businesses to define and refine their processes, plan and build their web presence using current and emerging technologies. We provide ongoing support and advice to assist businesses to maintain and grow a crucial path to market and focus on growing your business. This podcast by Charly shares her experiences over the years

Episodes

June 12, 2025 12 mins

Absolutely — and here’s why it matters.


Your domain name is the gateway to your website and email. Outdated or incorrect details can cause serious headaches — even the loss of your domain.


✅ In this episode, Charly covers:


Why you must have access to your registrant email — it’s used for critical domain notifications and renewals.


In Australia: why your ABN must be current and correct for .com.au domains to remain compl...

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Need to keep your WordPress site out of Google search results — temporarily or permanently? In this quick tech tip, Charly shows you how to prevent indexing using the Site Visibility setting in WordPress.


✅ You’ll learn:


- Where to find the “Discourage search engines from indexing this site” option


- What this setting does and doesn’t do


- When to use this (e.g. during development, staging, or pre-launch)


- Why this ...

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Want to share your podcast episodes directly on your WordPress website? In this episode, Charly walks you through the easiest ways to embed your podcast — no matter which platform you host with.


✅ You’ll learn:


- How to embed from Spotify, Apple Podcasts, or iHeartRadio


- The difference between embedding an episode vs. an entire show feed


🎧 Whether you're a seasoned podcaster or just starting out, this guide helps ...

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Need to embed a video from somewhere other than YouTube — like Vimeo, Rumble, or even a self-hosted file? In this episode, Charly walks you through your options for adding non-YouTube video content to your WordPress website.


✅ You’ll learn:


How to embed Vimeo, Rumble, and other major platforms using WordPress blocks


🎥 Whether you’re using a niche video platform or serving your own media, Charly shows you how to do it clea...

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Want to embed a YouTube video on your WordPress site without adding another plugin? Good news — WordPress makes it super simple. In this quick episode, Charly shows you exactly how to embed videos using native WordPress tools.


✅ You’ll learn:


The easiest way to paste a YouTube URL directly into the WordPress Block Editor


How to use the Embed block and why it's better than the Classic Editor method


How to customize v...

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Is your Android phone running slow, or are websites not loading properly? It might be time to clear your browser’s cache and cookies. In this episode, Charly walks you through exactly how to do that on Android — step-by-step.


✅ You’ll learn:


How to clear them in your Phone App


🧼 Keep your device running smoother, fix annoying website issues, and protect your privacy — without deleting anything important.


Follow us:


...

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Is your browser acting up? Pages not loading properly? It might be time for a clean-up. In this episode, Charly walks you through how to clear your cookies and cache — specifically on PC — using Brave, Firefox, and Chrome.


✅ You’ll learn:


- What cookies and cache actually are (and why they matter)

- Step-by-step instructions to clear them in Brave, Firefox, and Chrome

- When you should clear them (and when you shouldn’t)

- What ...

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We’ve all seen those “Update Now” prompts — but how do you know they’re legit? In this episode, Charly explains when to hit update and when to pause and investigate. With scams and fake alerts becoming more common, it’s essential to approach updates with informed caution.


✅ You’ll learn:


Why not all update notices should be trusted


How to verify if an update prompt is legitimate


When to ask someone before clicking


Wh...

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Incognito Mode prevents your browser from saving your browsing history, cookies, site data, or form inputs, giving you privacy from other users on your device. It’s great for checking sensitive info on shared computers or planning surprises.


But it doesn’t hide your activity from your ISP, employer, or websites—they can still track you in real time. Incognito isn’t anonymous browsing; it’s local privacy only.


In this episode,...

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Are your passwords strong enough to keep hackers out — but still easy enough for you to remember without sticking them on your monitor? In this episode, Charly shows you how to strike the perfect balance between security and sanity.


📌 You’ll learn:


✅ The “passphrase” method to build long, memorable passwords


✅ How to turn song lyrics or movie quotes into secure logins


✅ Why common substitutions (like “3” for “E”) aren’...

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Frustrated that your WordPress blog is still showing full posts—even after using the "More" tag? Even after you followed yesterdays tutorial? You're not alone. In this episode, Charly explains why the "More" tag sometimes doesn’t behave as expected.


📌 You'll learn:


✅ How themes can override WordPress content display settings


✅ Why your "More" tag might be ignored on blog archive pages

...

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Want more control over how your blog posts appear on your WordPress site? Whether you’re tired of showing full articles or want to entice visitors to click through for more—this episode is for you.


📌 In today’s tip, Charly walks through:


✅ How to adjust your WordPress Reading Settings


✅ The difference between full post and summary view


✅ How to use the “Read More” tag like a pro


It’s a small tweak that can have a bi...

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Switching Canva accounts or collaborating across multiple workspaces? Moving your designs and assets can feel like a hassle—but it doesn’t have to be. In this episode, Charly walks you through exactly how to transfer your Canva assets between accounts without losing your work or wasting time.


📌 You'll learn:


✅ How to share designs between accounts the right way


✅ Why folders and team access matter in asset management

<...

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Ever copied something… then copied over it and poof—it’s gone? 😱 That’s where a clipboard manager like Ditto comes in. In this episode, Charly shares how to set up and use Ditto, a free Windows app that lets you access your full copy/paste history—even after restarts.


📌 In this episode:


✅ Why Windows’ built-in clipboard isn’t always enough


✅ How Ditto works and where to get it


✅ Key features: search, pinning, pasting ...

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What happens if your only backup fails? Or worse—gets compromised along with your live data? In this episode, Charly dives deep into the importance of backup redundancy for websites.


📌 You’ll learn:


✅ Why relying on just one backup method is a dangerous gamble


This is a cautionary tale learned from a request received last weekend.


📢 Join the discussion in my community: https://askcharlyleetham.locals.com


📲 Follow ...

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With fresh rumours about a MyGov data breach making the rounds, it's more important than ever to stay vigilant about suspicious emails. But how do you know what's real and what's a phishing attempt?


📌 In this episode, Charly explores:


✅ The key signs that an email might be fake


✅ How scammers use fear and urgency to get clicks


✅ Why you should never trust search results for support sites


✅ How to check l...

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Ever wondered if you can access a delegated Gmail account through your mail client (like Outlook or Apple Mail) instead of the web interface? You're not alone—a viewer asked, and Charly answers!


📌 In this episode, Charly dives into answers a viewer question about delegated access in Google Workspace.


📢 Join the discussion in my community: https://askcharlyleetham.locals.com


📲 Follow us for more business and tech ins...

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Hitting episode 500, Charly tackles a crucial but often-overlooked question: Is your tech stack still serving your business—or holding it back? In this episode, she dives into why reviewing your tech stack isn't just smart—it's essential.


📌 You’ll discover:


✅ How to evaluate if your tools are delivering real ROI


✅ The hidden costs of unused or underused subscriptions


✅ Why software bloat and duplication can slo...

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Running a business often means you can’t do it all yourself—especially when it comes to managing payments. So, can you add others to help manage your Stripe account? Absolutely—and you probably should!


📌 In this episode, Charly covers:


✅ Why it’s important to add team members (and not just share your login!)


✅ The different roles you can assign in Stripe—Viewer, Analyst, Developer, Support Specialist, and Administrator

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Want to automatically grow your email list every time someone fills out a form on your website? In this episode, Charly explains how to connect Gravity Forms with Mailchimp using the official Gravity Forms Mailchimp Add-On.


📌 You'll learn:


✅ How to install and activate the Gravity Forms Mailchimp Add-On


✅ How to link your Mailchimp account to Gravity Forms securely


✅ How to map form fields (like name and email) to ...

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