45: Stephen White - Applications of AI and Large Language Models

In this episode, Stephen White, Director of Cobb County Board of Assessors, discusses the evolution of technology in property tax assessment over 25 years. He highlights the shift to remote work, which has increased productivity by 50%. Stephen emphasizes the use of tablets and AI for fieldwork, reducing time-consuming tasks from weeks to hours. He addresses safety concerns, noting an increase in anti-government sentiments leading to threats against assessors. White also discusses leveraging AI for valuation estimates, condition assessment from MLS photos, and policy lookup. He stresses the importance of public speaking, humility, and prompt customer service in management.

We cover:

• Introduction and Stephen White's Background 0:01
• Technological Shifts in the Property Assessment Industry 2:32
• Safety Concerns and Best Practices 5:06
• Applications of AI and Large Language Models 11:22
• Best Practices in Management and Customer Service 17:53
• Advice for New Employees and Final Thoughts 26:49