In this episode, John Smith, Deputy Chief Appraiser in Hall County, Georgia, discusses his journey into the appraisal industry, starting in 2014, and his passion for technology, particularly Power BI for analytics and dashboard creation. He highlights the cyclical nature of the real estate market, noting a recent recovery post-pandemic. John's jurisdiction, mainly residential, has 84,000 parcels, with 73,000 being residential. He emphasizes the importance of technology, customer service, and effective communication in the appraisal field. Recruiting challenges are mentioned, with a focus on competing with the private sector for talent.
We cover:
- Introduction and Background 0:01
- John's Career Journey 1:47
- Jurisdiction and Market Trends 4:03
- Technological Tools and Innovations 5:26
- Recruiting and Training Challenges 8:46
- Customer Service and Communication Skills 15:44
- Final Thoughts and Contact Information 19:26
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