In this episode Earl-Ray and Dr. Sergio Sgro discuss quality systems management and the value that having efficient and effective processes in place provides for an organization. They also go into a mini-tutorial of Lean principles for those of you who are less familiar with this concept.
Dr. Sergio Sgro was an associate professor in Applied Engineering and Technology at Eastern Kentucky University for over 12 years where he currently teaches courses in quality systems, Six Sigma, Lean Enterprises, ISO 9001, and advanced material processing. He began his early career as a steel worker and certified welder before returning to school to complete his Masters and PhD at Iowa State University in small business development and industrial technology training. He has been an industrial consultant in the area of Six Sigma, industrial training, 3-D solid modeling design, and more recently in business development.
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