Auto Service World Conversations

Suzanne Morello, senior VP of marketing at Mevotech in Toronto, draws on 30 years of marketing experience to gauge how the aftermarket is evolving in the area. Tune in to also hear Morello share her journey into the aftermarket, discussing digital transformation, industry challenges, and the importance of customer-centric strategies. She explores topics like economic uncertainties, tariffs and the role of branding during tough time...

Listen in to four discussions with leaders from top automakers at the 2025 Canadian International AutoShow. Host Adam Malik chatted with Said Deep from Ford Motor Company of Canada, Matt Girgis from Volvo Canada, Mike Szymkiewicz and Lou Ann Gosselin from Stellantis and Elias El-Achab from Kia live from the floor of the show during Media Day. Tune in to hear their thoughts about the state of the industry, new vehicle trends, supply...

The leadership team of Pacer Dynamics — Eddie Tso, Joshua Lin, and Albert Liu — discuss their journey into the automotive aftermarket, one that may not be typical. The trio shares how their diverse backgrounds and friendships led them to form this Canadian-owned brake disc manufacturer, highlighting the importance of industry connections, adaptability and a passion for the aftermarket. They also detail their experiences at their fi...

This is a cross-post from the Logistics Lowdown podcast, presented by Turnkey Media LLC.

David Johnston, George Weston Ltd. research chair and centre director in Sustainable Supply Chains at the Schulich School of Business at York University, and founding and current program director of the Master of Supply Chain Management (MSCM) at Schulich.

In this episode of The Logistics Lowdown, we talk with David about the challenges faci...

Leading industry expert and Jobber News columnist Kumar Saha joined Auto Service World Conversations to discuss the latest implications of the trade standoff between Canada and the United States. A 25% tariff has been announced for Canadian goods going into America, while Canada retaliated with a tariff package of its own. As the auto industry is uniquely positioned in this battle — auto parts cross borders multiple times during pr...

Todd Campau, associate director of the aftermarket at S&P Global Mobility, explores the unique dynamics of the Canadian automotive market, with a focus on electric vehicle adoption, market trends and the impact of the economy on the aftermarket. He provides insights into the factors driving Canada’s lead over the U.S. in EV growth, the implications of changing incentives, and the challenges posed by parts proliferation. Todd al...

The state of the automotive aftermarket is complex. Shane O'Kelly, CEO of Advanced Auto Parts, talks about where the industry is and where it’s going. He explores the increasing importance of technology, from right-to-repair issues to the challenges posed by advanced driver assistance systems. O'Kelly also shares insights on Advanced Auto Parts' decision to keep its Canadian operations and what he learned while trekk...

Autumn Lamb’s LinkedIn description might tell you all you need to know about her: Professional pivoter of all things marketing. She’s all about opening the various doors that she comes across in the automotive aftermarket. Autumn pivots from one challenge to another, one association group to the next. In this conversation, we learn more about the marketing manager for GSP Americas, from her journey through the aftermarket to the va...

On the job for a few short months, Emily Holtby has been thrown into the fire. AIA Canada’s new vice president of government relations joins the aftermarket at a critical juncture: Getting right to repair for the automotive aftermarket front and centre of Canada’s politicians. During her first visit to AAPEX, she sat down to talk about her journey to the industry and how she’s ready to advocate for it to ensure consumers and profes...

At a global event, J.F. Champagne, president and CEO of AIA Canada, was also thinking local. While Automotive Aftermarket Industry Week in Las Vegas is highlighted by AAPEX and the SEMA Show, it was important for Champagne to connect with his global partners on challenges that continue to hit the auto care sector. But in a sit down conversation during the event, he highlighted the local struggles his group is trying to alleviate. F...

Movember is a time to raise awareness for men’s health and Nhu Nguyen, a classic Porsche technician, has dedicated herself to the cause. What started as baking cookies to raise money has grown into an event called “Nhuvember” — a fundraising event benefiting Movember, sponsored by Canaweld. In this episode of ASW Conversations, we chat with Nhu about why she supports the cause, what she does and how you can help the movement. Conta...

After a year at the helm, we catch up with Nick Brunet, president of Bestbuy Distributors. He joined the company after a stint outside the aftermarket but spent years before that with 3M. He’s no stranger to the aftermarket and is now taking on the challenge to growing Bestbuy’s place in the market. The distributor’s shareholder base has grown over the last year and looks to go even higher. He discusses growth, challenges like inve...

The priorities of those working in the automotive aftermarket vary widely by generation, according to the Defining Culture Survey, put out by the Modern Industry eXpertise (MiX) Council, part of MEMA Aftermarket Suppliers. Just what do these generations value — and what do they have in common? MiX chair Jeff O’Hara chats about what the survey found, what jumped out to him and what the industry can learn from the results.

Support th...