In this episode, host Nils Vinje interviews guest David Karp, the Chief Customer Officer at DISQO.
They discuss the journey and transition from a VP role to the C-suite, the professional mindset and approach needed at the executive level, and the importance of fostering a constant learning attitude and authentic connections across all departments.
David emphasizes the significance of being customer-oriented, nurturing one's curiosity, and maintaining a customer-centric lens as a Chief Customer Officer.
Furthermore, he shares insights about his journey, personal anecdotes, and the valuable lesson of focusing on helping others succeed.
Podcast highlights:
0:22 - David's Background
2:38 - Creating Value for Customers and the Business
5:54 - Power of Asking the Right Questions
8:46 - Transitioning from VP to CCO
12:56 - The Journey to Customer-Centric Leadership
19:28 - Working on the Business vs. In the Business
32:35 - David’s advice to himself
Connect with David at https://www.linkedin.com/in/davidalankarp/
This episode is brought to you by the Leadership MBA.
The Leadership MBA is a 12-week comprehensive program that will give you all the practical tools you need to become a true leader and the CEO of your career.
The product of nearly 2 decades of leadership coaching Managers, Directors, and VPs at companies like Apple and Oracle, the Leadership MBA will show you exactly how to crack the leadership code through a proven step-by-step process.
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