When you’re hanging out online, chances are the website you’re using has a process in place to make sure everyone’s playing by the rules, so problematic materials get removed and the space remains safe. Easy, breezy, right? Not always… When policies are murky and your content is suddenly removed without a clear reason, you might be caught off guard and feel like you’re being punished or that you don’t have agency over your own creative work. But at Patreon, with updated content moderation tools, we take a more transparent, creator-first approach to preserving our community guidelines.
In this episode, Senior Product Manager Chris Price offers a glimpse behind the scenes of how Patreon’s trust and safety tools and content moderation processes work, as well as the philosophies that guide them.
Transcripts are available at patreon.com/backstage. Join the discussion about the episode in the Patreon Creator Community Discord https://discord.gg/patreon.
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