In this episode of Banking on Information, Rutger van Faassen speaks with Zoya Lieberman, a Principal Strategist at Endava. They discuss the importance of understanding the 'why' behind actions in financial services, the role of AI in shaping the future of the industry, and the need for global perspectives on financial inclusion. Zoya emphasizes the importance of facilitating conversations among teams and the necessity of standardization in processes to prepare for future challenges.
Keywords
financial services, AI, strategy, consulting, global economy, financial inclusion, technology, Endava, neobanks, innovation
Takeaways
Chapters
00:00 Introduction to Zoya Lieberman
01:29 The Role of a Principal Strategist
03:56 Value of Independent Perspective in Financial Services
05:44 Future of Financial Services and AI
09:47 Preparing for the Future of Banking
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