In this episode of Banking on Information, Rutger van Faassen interviews Remco Veenenberg, co-founder of ThinkFintech. They discuss the intersection of psychology and FinTech, the mission of ThinkFintech to simplify complex financial concepts, and the importance of stakeholder analysis in helping FinTech companies succeed. Remco shares insights on the future of banking, the role of AI, and the necessity of maintaining human interaction in financial services.
Keywords
FinTech, psychology, stakeholder analysis, AI, banking, digital currencies, customer experience, marketing strategy, mental health, financial stress
Takeaways
- Remco's background in psychology informs his approach to FinTech.
- Reducing financial stress can lead to better decision-making.
- ThinkFintech aims to simplify complex financial concepts for everyday people.
- Stakeholder analysis is crucial for FinTech companies to succeed.
- Marketing and sales alignment is often lacking in FinTech.
- A compelling story is essential for differentiation in a saturated market.
- The future of banking will still include traditional banks alongside FinTech.
- AI will significantly impact customer service in banking.
- Human interaction remains vital in financial services despite AI advancements.
- Companies should avoid over-relying on chatbots for customer service.
Chapters
00:00 Introduction to FinTech and Psychology
01:59 The Role of Think Fintech
04:56 Understanding Client Value and Needs
07:35 Futures Thinking: The Banking Landscape in 2035
10:32 Preparing for AI in FinTech
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!