Sticky Business: Increasing Customer Loyalty

It's always a good time to focus on keeping your customers happy and loyal. In this episode of Banking Out Loud, we sit down with Sushil Wenholz and Paul Louderman of Customer Communication Group to discuss ways to increase customer loyalty — including 3 tips to get started and key mistakes to avoid.

 

Host: Nancy Ozawa Senior Vice President, Marketing PCBB

Guests: Sushil Wenholz VP, Creative Director Customer Communications Group, Inc. [e-mail]

Paul Louderman SVP, Account Management Customer Communications Group, Inc. [e-mail]

Learn more about Customer Communication Group, Inc. (CCG)