In this episode of Batting 1,000 with Dale Vermillion, Dale sits down with Shant Banosian, America’s #1 loan officer with over $9 billion in funded loans, to break down what it takes to build a thriving mortgage business—even in challenging markets. Shant shares 10 powerful lessons on how loan officers can level up by mastering the fundamentals, controlling conversations, and building high-impact teams.
Shant doesn’t just talk about success—he lives it. From cultivating lifelong client relationships to staying ahead of market shifts, this conversation is packed with actionable insights for mortgage professionals, sales leaders, and anyone in the lending space looking to hit their own home run.
Key Takeaways:
- Relationships > Transactions — Build trust and focus on long-term partnerships, not just quick deals.
- Control Your Calls — A structured call approach is essential to guide clients and differentiate yourself.
- Become an Expert — You can’t fake it. Stay informed on products, market trends, and processes.
- Educate Your Clients — Help clients understand what matters beyond just rates to build lasting trust.
- Build a Strong Team — Scale by surrounding yourself with talented people in clearly defined roles.
- Know Your Numbers — Track key metrics weekly and make quick adjustments to stay on target.
- Work Smart, Stay Balanced — Build systems that allow you to focus during work hours and unplug at home.
- Never Stop Learning — Seek mentorship, coaching, and continuous improvement to stay ahead.
- See Hard Markets as Opportunities — Difficult times are when you can gain market share and loyalty.
- Stay Ahead of Changes — Anticipate future trends and be ready to adapt before the market shifts.
Links & Resources:
- Connect with Dale Vermillion on LinkedIn: Dale Vermillion LinkedIn
- Learn more about Shant Banosian: Shant Banosian LinkedIn
- Follow Batting 1,000 with Dale Vermillion for more episodes.
If you enjoyed this episode, don’t forget to leave us a review and share it with your network. Every rating helps us reach more people with practical strategies to grow their businesses and lead with excellence.
Popular Podcasts
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
24/7 News: The Latest
The latest news in 4 minutes updated every hour, every day.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.