“Part of the instinct of getting started with new products, for me, is starting with real human motivations and the customer base you are going after.”
Adam Nash, CEO & Co-Founder at Daffy, joins Bill Staikos on this episode of Be Customer Led. Daffy is a non-profit organization founded on the principle that everyone should set something aside for those in need. Providing a streamlined mobile experience for saving, investing, and donating to over 1.5 million charities, they encourage people to give more frequently and increase the amount they give. Throughout this episode, Adam imparts the wisdom he has gained in product experience.
[01:40] Background – Adam discusses the defining moments in his professional background that helped him get to where he is now.
[04:33] Daffy – Adam explains how he and his team created Daffy and the customer experience he aimed for when designing the platform.
[09:58] Meeting the Demand – Adam outlines how he considers customer reactions to his products when they are so diverse.
[14:56] Customer Delight Features - Customer delight is special. Mentioning that, Adam points out that the delight features are not readily apparent enough for customers to request.
[25:00] Adam's Advice – Adam's advice for other leaders who wish to launch their enterprise.
[29:15] Guest Question Answer – Adam mentions how he achieves balance in his life and applies it to his work.
Resources:
Connect with Adam:
LinkedIn: linkedin.com/in/adamnash/
Mentioned in the episode:
Website: daffy.org/
App: apps.apple.com/dk/app/daffy-charitable/“Part of the instinct of getting started with new products, for me, is starting with real human motivations and the customer base you are going after.”
Adam Nash, CEO & Co-Founder at Daffy, joins Bill Staikos on this episode of Be Customer Led. Daffy is a non-profit organization founded on the principle that everyone should set something aside for those in need. Providing a streamlined mobile experience for saving, investing, and donating to over 1.5 million charities, they encourage people to give more frequently and increase the amount they give. Throughout this episode, Adam imparts the wisdom he has gained in product experience.
[01:40] Background – Adam discusses the defining moments in his professional background that helped him get to where he is now.
[04:33] Daffy – Adam explains how he and his team created Daffy and the customer experience he aimed for when designing the platform.
[09:58] Meeting the Demand – Adam outlines how he considers customer reactions to his...
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Cardiac Cowboys
The heart was always off-limits to surgeons. Cutting into it spelled instant death for the patient. That is, until a ragtag group of doctors scattered across the Midwest and Texas decided to throw out the rule book. Working in makeshift laboratories and home garages, using medical devices made from scavenged machine parts and beer tubes, these men and women invented the field of open heart surgery. Odds are, someone you know is alive because of them. So why has history left them behind? Presented by Chris Pine, CARDIAC COWBOYS tells the gripping true story behind the birth of heart surgery, and the young, Greatest Generation doctors who made it happen. For years, they competed and feuded, racing to be the first, the best, and the most prolific. Some appeared on the cover of Time Magazine, operated on kings and advised presidents. Others ended up disgraced, penniless, and convicted of felonies. Together, they ignited a revolution in medicine, and changed the world.
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.