Great-grandmother fights $580 water bill and wins | Behind the Investigation

India Pullen moved into The View senior apartments in Stone Mountain, Georgia, 10 years ago. She loves her apartment and is an expert at keeping her water bill low, between $30 and $40 a month. Pullen rarely cooks, uses bottled water, and says she’s only run her dishwasher once since moving in.

But in recent months, Pullen’s water bill shot up without explanation: $231 one month, and then two months later, $580, more than 16 times her average bill.

Pullen said there are no leaks in her unit, and Atlanta News First Investigates confirmed her water meter showed no activity when all water sources were turned off.