As a consumer, we are always on the receiving end of a customer service experience; sometimes good and sometimes… well… not-so-good. For the business, the customer experience needs to be a strategic imperative.

Dave Bookbinder goes Behind The Numbers with Mohamed Latib, Founder and CEO of CX University and PX Academy.

In this episode, Mohamed shares his knowledge around customer experience (“CX”) as a business discipline, how org...

Today we’re discussing the business of real estate investment with the head of a leading private equity firm.

Dave Bookbinder goes Behind The Numbers David Hansel, Managing Partner, Lucern Capital Partners.

In this episode, David explains the concept of ‘value-added’ real estate investing and what a savvy investor looks for in identifying opportunities. David also shares his leadership philosophy and discusses how individuals can...

Today’s guest is a Merger and Acquisition Master Intermediary who has sold hundreds of businesses with a high degree of success.  She shares what you need to do Exit Rich when you sell the business.

Dave Bookbinder goes Behind The Numbers with Michelle Seilier Tucker, Founder and President of Seiler Tucker and author of Exit Rich.

In this episode, Michelle explains why most businesses don’t sell and how owners can avoid being a p...

If you’re a CFO, an aspiring CFO, or just working in the finance space, what you do and how you do it is constantly evolving. Today we’re discussing what finance leaders need to do to stay ahead of the curve.

Dave Bookbinder goes Behind The Numbers with Steve Rosvold, Founder and CEO of CFO.University.

In this episode, Steve shares his insights on the leading-edge issues and challenges that finance leaders are facing, and how to ...

Wouldn’t it be great if your business didn’t need to go looking for new clients or customers? What if they all came looking for you instead? 

Today’s guest shares how to make this a reality and how to sell without closing.

Dave Bookbinder goes Behind The Numbers with Terri Levine, Founder and Creator of Heartrepreneur. Terri is also the author of 47 books!

In this episode, Terri explains the concept of “reverse marketing” and ho...

Today’s guest offers key takeaways for businesses in the early stages through their scaling into later stage established companies.

Dave Bookbinder goes Behind The Numbers with John Pennett, Partner in Charge of Technology & Life Science Practice at EisnerAmper.

In this episode, John shares his insights regarding innovation, differentiation and attracting investors. He also shares the challenges along the path and how compani...

We’re discussing leadership and corporate culture today, with someone who has built and maintained an intentional culture.

Dave Bookbinder goes Behind The Numbers with Randie Dial, Managing Principal at CLA.

In this episode, Randie shares his insights on the importance of a good corporate culture; how to build one and maintain it for the long haul. Randie also offers advice for building future leaders in a remote-work environment...

Today’s guest lends perspectives as an experienced commercial banker and wealth manager.

Dave Bookbinder goes Behind The Numbers with Sal Patti, Senior Vice President at WSFS Bank and Chairman of the Philadelphia Industrial Development Corporation (PIDC).

In this episode, Sal shares his insights regarding how an infinite mindset can drive employee engagement and business performance; and what are the most critical issues that bus...

It’s no secret that the global pandemic has devastated many businesses. My guest today discusses relief for those affected.

Dave Bookbinder goes Behind The Numbers with Andrew Finkle, Partner at Marcum LLP.

Andrew serves as a leader in the National Tax Office Services Group, the National Private Equity Industry Group and Transaction Advisory Services Team at Marcum.

In this episode, Andrew discusses what PPP loans are and how bu...

“Your true worth is determined by how much more you give in value than you take in payment.” ― The Go-Giver

Dave Bookbinder goes Behind The Numbers with Bob Burg, co-author of the Go-Giver (the series) and author of a number of books on sales, marketing and influence, with total book sales approaching two million copies.

In this episode, Bob shares his perspectives on leadership and influence, the “Go-Giver” way as we discuss the...

Today’s guest helps us to understand the healthcare system from an investor’s lens.

Dave Bookbinder goes Behind The Numbers with Michael Coppa, Healthcare Partner at RSM.

In this episode, Mike sheds some light on how healthcare providers get paid and the underlying economics of the healthcare system for investors.

Check out more of Behind The Numbers on YouTube

Behind The Numbers is available wherever you get your podcasts

Ple...

People don’t care how much you know until they know how much you care.

When you’re leading a team into battle, either literally or figuratively, a successful outcome is dependent upon the quality of the leadership.

Dave Bookbinder goes Behind The Numbers with Daniel Harris, CEO of Muddy Boots Leadership and author of On Guard: The Four Pillars of Leadership.

In this episode, Dan explains the four pillars of leadership and other ...

Getting “back to work” has a lot of implications for employees returning to the workplace. Are you ready to get back into the office?

Dave Bookbinder goes Behind The Numbers with Brett Trembly, Managing Partner at Trembly Law Firm.

In this episode, Brett offers advice for how businesses can get “back to work” and what that means with regard to management’s role in creating a safe workplace for employees. We’re also discussing tra...

Today’s guest is a former CEO who started a private equity firm to help companies get investment capital and create a successful exit.

Dave Bookbinder goes Behind The Numbers with Bill Wilkins, Managing Partner, MSI Capital Partners.

In this episode, Bill offers advice for sellers to get a “second bite of the apple” and why “EBITDAC” is the new key financial metric for valuation.

Check out more of Behind The Numbers on YouTube

...

Data privacy and security is always a priority, for businesses as well as individuals. With so many people working from home and conducting business on personal devices, the lines around employee privacy are getting blurred.

Dave Bookbinder goes Behind The Numbers with Rebecca Rakoski and Jordan Fischer, Managing Partners at XPAN Law Group.

In this episode, Jordan and Rebecca share their insights around keeping your data private ...

Building an investment portfolio can be a complicated process. With so many investment choices and investment styles, how do you know where to put your money? 

My guest today is one of the best in the business, and he answers that question and more.  You’ve seen him on CNBC, Fox Business and Bloomberg TV and today he’s going Behind The Numbers to go deeper than he typically has time to do on his other appearances.

Dave Bookbinder...

Leadership is a topic that always resonates and it’s fascinating when leadership principles come from “non-traditional” sources.

Dave Bookbinder goes Behind The Numbers with Captain Joe Sacchetti, author of Guts, Smarts and Love: Live Your Life The Army Ranger Way.  (Get it here: https://amzn.to/2SMuJCG )

In this episode, Captain Joe shares business and leadership insights learned through his experiences in combat leadership as a...

Your brand is your identity.  More than a logo or color palette, my guest says that the brand should align with your mission because every brand is a “movement.”

Dave Bookbinder goes Behind The Numbers with Emily Soccorsy, CEO of Root and River.

In this episode, Emily shares insights on how to align the corporate brand with the mission and values of an organization, to attract the ideal customers.

Check out more of Behind The Nu...

Aligning one’s financial investments with the issues that matter most is a popular investment theme.  Today’s guest explains how to do well while doing good.

Dave Bookbinder goes Behind The Numbers with Cory Donovan, Executive Director at ImpactPHL.

In this episode, Cory discusses the impact and benefits of “thinking local” when deciding where to invest and how both investors and businesses benefit by aligning their missions.

Ch...