The Role of Human Judgment in an AI World - JJ Ghatak

Is your performance management system helping your team thrive—or holding them back?

In this episode of Behind The Numbers With Dave Bookbinder, we're joined by JJ Ghatak, founder and CEO of Onloop, who shares how he's rethinking team assessment and development for the modern workplace. Drawing from his leadership experience at Uber and his journey as an angel investor, JJ offers a deep dive into how AI—particularly generative AI—is transforming the way teams set goals, receive feedback, and grow together.

We unpack:

• The fundamental flaws in traditional performance management systems

• Why goal clarity and continuous feedback are critical for high-performing teams

• Onloop’s innovative five-layer team management framework: energy, targets, superpower feedback, blind spots, and micro-coaching

• How to combat burnout while fostering personal and team growth

• The evolving responsibilities of leaders and managers in the AI era

JJ also shares his predictions on the future of work, highlighting why soft skills and human judgment are becoming even more valuable in an AI-driven world.

Whether you're a business owner, team leader, or advisor helping organizations adapt to change, this episode offers powerful insights into aligning business goals with human potential.

About Our Guest:

JJ (Projjal) Ghatak, the visionary founder and CEO of OnLoop, is at the forefront of revolutionizing team assessment and development. With an impressive background that includes leadership roles at Uber and Accenture, Projjal has established himself as a seasoned executive in strategy and operations. Armed with an MBA from Stanford, he has chosen Singapore as the base for his entrepreneurial endeavors.

As the CEO of OnLoop, Projjal leads a diverse and global team, spearheading the transformation of the future of work through the company's innovative approach. With his extensive experience and strategic vision, Projjal is reshaping the industry by leveraging cutting-edge technologies and empowering teams to reach their fullest potential. Under his guidance, OnLoop continues to disrupt traditional paradigms and deliver game-changing solutions in team assessment and development.

About the Host:

Dave Bookbinder is known as an expert in business valuation and he is the person that business owners and entrepreneurs reach out to when they need to know what their most important assets are worth. Known as a collaborative adviser, Dave has served thousands of client companies of all sizes and industries. 

Dave is the author of two #1 best-selling books about the impact of human capital (PEOPLE!) on the valuation of a business enterprise called The NEW ROI: Return On Individuals & The NEW ROI: Going Behind The Numbers. 

He’s on a mission to change the conversation about how the accounting world recognizes the value of people’s contributions to a business enterprise, and to quantify what every CEO on the planet claims: “Our people are this company’s most valuable asset.”

Dave’s book, A Valuation Toolbox for Business Owners and Their Advisors: Things Every Business Owner Should Know, was recognized as a top new release in Business and Valuation and is designed to provide practical insights and tools to help understand what really drives business value, how to prepare for an exit, and just