To Serve is to Live with Frances Hesselbein

When I think about the icons of management and leadership theorists, not many names come to mind. But a few do. Peter Block, Peter Drucker, Frances Hesselbein. In this interview, I had the deep pleasure of speaking with Frances from her office at the Frances Hesselbein Leadership Institute. For those of you who are not familiar with Frances, she held the position of CEO of Girl Scouts of the USA from 1976 to 1990 and is the recipient of 21 honorary doctoral degrees, the author of three autobiographies, and the co-editor of 30 books, now published in 29 languages. Her most recent book is titled Peter Drucker’s Five Most Important Questions: Enduring Wisdom for Today’s Leaders. In this interview, Frances and I discuss: How she met Peter Drucker Lessons learned from building strong partnerships The secret to a relevant, living mission statement