The Provider's Report
The Provider's Report is a podcast for healthcare providers from all specialties, hosted by Rebecca Deyo. Each week, we dive into real stories of provider-patient mismanagement, break down tough communication challenges, and discuss how we can do better. From difficult experiences to practical tips, we aim to help you grow as a provider and deliver value-based, patient-centered care. Tune in every Tuesday for a 20-30 minute episode, packed with actionable insights, healthcare news, and updates to keep you informed and empowered in your practice. Produced by Spine Care Partners, this is your go-to resource for evolving as a provider and improving patient outcomes. https://spinecarepartners.com/
Episodes
In this episode of The Provider's Report, the host welcomes Dr. Betty Rabinowitz, MD to discuss the corporate side of healthcare. Covering the evolution of healthcare structures, Dr. Betty shares her extensive experience as a general internist and her venture into healthcare information technology, culminating in her role as Chief Medical Officer for NextGen Healthcare.
The conversation delves into the rise of pr...
Lately, social media is flooded with discussions about leaving healthcare, but is that truly the best move for everyone? In this episode, I take a deep dive into why healthcare remains one of the most fulfilling, flexible, and stable career paths—despite its challenges. Unpopular opinion... we don't all need to leave our 9-5s or 7-7s.
We’ll explore:
✅ The rewarding nature of healthcare careers
✅ The vas...
💡 Thinking about hiring your first (or next) employee? You might be calculating wages and thinking, I can afford this!—but have you considered the hidden costs?
In this episode of The Provider’s Report, I break down what it really takes to bring on a new team member—beyond just salary. From training time and software costs to office supplies and end-of-year bonuses, we uncover the full financial picture.
I also share m...
As healthcare providers, we strive to build strong relationships with our patients, but sometimes, ending that relationship is necessary. Whether due to non-compliance, boundary violations, or missed payments, discharging a patient can be uncomfortable—but it’s crucial for maintaining professionalism and protecting your practice.
In this episode, we’ll cover:
✅ The most common reasons for patient discharge
✅ Ho...
In this episode of The Provider’s Report, we’re diving deep into building meaningful provider-patient relationships. From that critical first impression to fostering trust over time, we explore proven strategies to connect with patients from all walks of life.
We’ll discuss social psychology principles like thin-slicing and the halo effect that shape patient perceptions, and share actionable tips for creating a safe, w...
Did you know that January is the busiest month for job seekers? In this episode, Dr. Rebecca Deyo sits down with Dr. John Deyo to explore the strategies every healthcare practice needs to stand out in today’s competitive hiring market.
From crafting standout job postings to leveraging social media and even old-school networking, they share actionable tips for attracting top-tier candidates.
Plus, t...
In this episode of The Provider’s Report, we explore what it takes to hire, fire, and keep your dream team motivated in 2025. Learn how to attract top talent, onboard effectively, and use tools like the Truity Enneagram Test to learn your employees BETTER and build a cohesive/high-performing team.
We also share tips for employee engagement, including recognition, morale-boosting activities, and tech solution...
2024 has been a whirlwind year for healthcare providers, patients, and everyone in between. As we step into 2025, join me as I share my approach to reflecting on the past year, setting actionable goals, and creating space for growth—both personally and professionally. If you don't already do this annually, you are MISSING OUT on so much potential.
In this episode, we discuss:
- The "Spark" method we use...
Starting your own healthcare practice or scaling an existing one can feel overwhelming without a clear strategy. In this episode of The Provider's Report, host Dr. Rebecca Deyo walks you through the essential elements of creating a strong business plan tailored for healthcare providers. Whether you're dreaming of private practice ownership or refining your current systems, this episode will cover:
- Key com...
Have you ever faced an unexpected career shift that reshaped your entire path? In this episode, host Rebecca Deyo dives into her own unplanned journey from being an associate/W2 employee to becoming the owner of a private practice in Grand Rapids, MI. What started as a move she never planned for turned into an opportunity to create something truly meaningful for her community.
Rebecca also draws inspiration from the Fo...
In this new series on The Provider’s Report, we dive into real patient experiences shared on Reddit—stories that shine a light on the ways healthcare providers fall short and, more importantly, what we can learn from those moments. In this episode, Dr. Rebecca explores three cases that highlight critical missteps in healthcare communication, patient care, and disability awareness.
What you’ll hear:
- A father’s devast...
Time management is a constant challenge for healthcare providers. In this episode, host Rebecca Deyo explores actionable strategies to streamline your day, including structuring patient visits into manageable chunks, automating pre-visit prep, and improving charting efficiency. Discover how to delegate effectively, avoid common time traps like perfectionism and over-education, and build a schedule that supports your p...
In this episode of The Provider's Report, host Rebecca Deyo dives into creative, low-cost marketing strategies for healthcare practices that don’t rely on expensive ad campaigns. Learn how to:
- Build meaningful referral networks
- Leverage community events
- Craft engaging social media content
- Explore personalized outreach methods like thank-you cards and MD letters
- Run referral programs and reactivating past patien...
As a healthcare provider, your time is stretched thin between patients, colleagues, and personal life. In this episode, we dive into some of the best productivity tools and strategies to help you stay organized, maximize efficiency, and create time for yourself. Whether you're a digital minimalist or a tech-savvy app enthusiast, there’s something here for everyone.
Here’s what we cover:
- Digital planners like Ar...
In this episode of The Provider’s Report, host Rebecca Deyo speaks with Dr. LouAnne Giangreco, an experienced Chief Medical Officer and healthcare consultant. Dr. Giangreco shares her expertise on driving systemic change through clinical pathways and performance optimization. She discusses the future of healthcare, emphasizing how clinical pathways, technology, and leadership coaching can enhance patient-centered care...
This is a re-broadcast of a standout episode on Rebecca Deyo's previous podcast, Better Doctor Podcast. The themes covered here are highly relevant to our goal of advancing value based healthcare. Discover the magic of what strength training can do for modern medicine, how all specialities can contribute to this recent change in health care, and how we can empower our patients instead of tearing them down based o...
“Most people overestimate what they can do in one year and underestimate what they can do in two or three decades.” - Tony Robbins
In this episode of The Provider’s Report, host Rebecca Deyo dives into the importance of taking a long-term approach to career growth in healthcare. She contrasts the risks of short-term thinking with the sustainable success that comes from building lasting relationships, focusing...
"Excuse me, could I have the hot doctor, please?"
"I'll be a better patient if I can have the hot doctor next time."
"Hellooooooo Nurse!"
Credentials don't shield healthcare providers from bias and sexual harassment.
Fact: An insanely high percentage of doctors, nurses, nurse practitioners, PAs and physical therapists have reported an episode of sexual harassment...
"Excuse me, could I have the hot doctor, please?"
"I'll be a better patient if I can have the hot doctor next time."
"Hellooooooo Nurse!"
Credentials don't shield healthcare providers from bias and sexual harassment.
Fact: An insanely high percentage of doctors, nurses, nurse practitioners, PAs and physical therapists have reported an episode of sexual harassment...
I'm going to be honest with you...this episode is much longer than our usual ones because the topic was just too great. Can you believe there is actual EVIDENCE for patient communication? Josh Satterlee, DC sums it up for us in today's episode to discuss how to improve this skill set immediately, how being a good communicator can prevent a provider from being sued, and how best to apologize to a patient in ...
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