In this episode we spoke with Caitlin Teed, an integration partner manager at Ryder Ecommerce by Whiplash, a 3rd party logistics provider for enterprise and fast growing Ecommerce brands.
In this episodes Caitlin shares:
- Skills from her time in customer success that helped set her up for success in as a tech partner manager
- Skills that new partnership managers should focus on developing early on
- How she aligns on, decides, and creates metrics and goals with partners
- Tools that have been helpful in managing relationships with her partner - including a partner health audit & mutual success plan framework
Read the transcript and access the partner health and mutual success templates here: https://www.pandium.com/blogs/auditing-the-health-and-mutual-success-of-tech-partnerships
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To access more content on integrations, APIs, and technology partnerships, check out our blog and resources page below:
Download the Guide to Launching an In-App Marketplace: https://www.pandium.com/resources/download-the-2022-guide-to-launching-an-integration-marketplace
Download the Report on the State of Integrations and APIs at 400 SaaS Companies: https://www.pandium.com/resources/download-the-report-on-the-state-of-integrations-and-apis-at-400-saas-companies
Tech Partnerships & Product Management Resources: https://www.pandium.com/resource-center
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To network with others working on building integrated SaaS tech partnerships apply to join our 1100+ member group here: https://www.saasecosystemalliance.com/
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