Beyond Rent: Exploring Property Management

Beyond Rent: Exploring Property Management

Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms

Episodes

April 21, 2024 33 mins

When filing insurance claims, many companies attempt to do so without the assistance of a public adjuster, which can have a negative impact on their bottom line. 

Andy Gurczak of All City Adjusting joins the podcast to share best practices to ensure your insurance claims are paid correctly and to maximize every aspect of your claim. He also discusses the benefits of working with a public adjuster and the best ways to handle insuranc...

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Creating a strong culture by living your company’s core values—from the top down—is key to hiring the best people for your organization. Pete Neubig of VPM Solutions joins the podcast to share some best practices on how to do this through DiSC personality profiling, job descriptions that match these profiles, key performance indicators, and cross-promotion across multiple online platforms to attract as many qualified candidates as ...

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When investing in rental properties, most people (including realtors) don’t fully understand what’s needed to be successful. Steven Andrews of SOARX Consulting joins the podcast to share his expertise on getting started in this lucrative market. 

Steven’s newly released book, “The New American Dream,” provides the guidance and foundation needed before you begin investing in rental properties. He discusses the importance of finding a...

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Post-pandemic, the information technology landscape continues to evolve and cybersecurity awareness is more important than ever, especially with the rise of artificial intelligence and digital data. Instead of using traditional hardware-based solutions, most businesses have transitioned to Software-as-a-Service (SaaS) cloud-based resources.

Dave Staun of LCS and Rent Manager joins the podcast to discuss the importance of having an e...

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When not managed properly, trees can adversely impact a property—increasing capital expenses, affecting roads and utilities, and causing safety hazards throughout the community. Nick Lefke of National Professional Services joins the podcast to share why having a proactive approach to tree management via technology recommendations and a planned budget can help evenly distribute expenses and conserve costs over time.

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February 11, 2024 34 mins

Achieving team buy-in when an organization goes through a change-management scenario can be challenging. Matthew Tringali of BetterWho joins the podcast to share how to better manage change through a culture of listening, developing a focused strategy, and working collaboratively with stakeholders to reach a shared vision.

Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication features...

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The lots we park our vehicles in aren’t regularly on most people’s minds—but they are for John Evans of EverLine. An expert in pavement maintenance, John joins the podcast to share how applying preventative maintenance strategies to your parking lots can have a huge impact on the financial health of your property, while improving curb appeal and safety.

Learn more about Rent Manager’s industry-leading accounting, reporting...

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Tracking down missing receipts is just as painful as trying to remember what was purchased in the first place. Fortunately, technology is changing this process. Omer Menashe of Clyr joins the podcast to share his thoughts on expense management and tracking, and insights into related technology and time management.

Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication feature...

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Artificial intelligence (AI) is a global hot topic. AI is poised to have an impact on how we conduct business and interact with each other for years to come. Alexis Melton joins the podcast to share how she is using AI in property management, how our industry should view it, and what it takes to keep that human connection while capitalizing on the benefits of AI.

Learn more about Rent Manager’s industry-leading accou...
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No matter how great a person is at their job, we can all learn and grow from others. Usually, that involves a manager, coach, or consultant helping us along the way. Deb Newell of Real-Time Consulting is a business consultant who specializes in the property management industry. She joins the podcast to answer a series of questions to help us improve operations in this unique industry.

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With the industry focused on improving the resident experience, technology is often leveraged to make those improvements. Cristine Brown of Rhino joins the podcast to share her thoughts on how we got here, how the pandemic accelerated the digital experience, and how to meet resident expectations in the future. With a focus on improving the digital aspects of the move-in process, she also provides great insights into how we should a...

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November 19, 2023 40 mins

Granting access to a property goes much further than just its residents. It impacts every person who visits or works there. On this episode, Cyrus Claffey of ButterflyMX joins us to share his insights into the utility of property access control systems in our industry and the changes he’s seen. He also shares exciting news about an upcoming release from ButterflyMX as the company continues to build a solution that improves the expe...

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November 5, 2023 39 mins

There are many ways you can invest in real estate, including owning and managing properties. However, some prefer to hire a professional property management company to take care of day-to-day tasks. There are also lucrative opportunities to invest through partnerships, but many would-be investors aren’t aware of real estate syndication. Stewart Beal of Beal Capital joins the podcast to share his insights—based on more than 20 years...

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A key component to centralizing operations is implementing the right technology. Mike Branam of PointCentral has worked in the smart technology industry for years and joins the podcast to share his thoughts on centralization and the current state of smart apartment applications for leasing, resident experience, and maintenance.

Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communi...

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Many property management companies have implemented resident benefits packages to enhance the living experience at their properties and generate more revenue. However, there are operational efficiencies that can be realized as well. Ethan Lieber of Latchel joins the podcast to discuss the best practices for launching a resident benefits package, as well as the benefits property managers and owners can realize from these offerings. ...

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Screenings continue to be a critical part of the resident lifecycle. Incorporating the right processes and technology is key to finding ideal residents for your property. Clay Stapleford of Findigs joins the podcast to share how you can ensure that speed and confidence are part of your resident screening process.

Learn more about Rent Manager’s industry-leading accounting, reporting, maintenance, and communication feature...

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September 10, 2023 41 mins

Amid a multitude of tasks and priorities, it’s easy to lose track of the vendors that supply ancillary services to your residents. Resources like internet, laundry, and trash services are important to the resident experience and impact your bottom line. On this episode, Andrew Smith shares his vast knowledge of service contract management along with best practices to make sure you’re getting the most out of your vendor relationship...

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August 27, 2023 33 mins

An individual’s credit score can have a serious impact on their financial health, yet most rent payments are not reported to credit bureaus. On this episode, Steve Jarvis of CredHub joins us to share his experiences, insights, and understanding of both credit reporting and our industry. We discuss how reporting rent payments to credit bureaus can be a game changer for residents’ credit scores, while also benefitting the property ma...

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August 13, 2023 40 mins
Artificial intelligence isn't new. However, there have been significant advancements in the past year—such as ChatGPT and Dall-E 2—that have improved the accessibility and utility of AI. On this episode, Matt Speer of Property Management Advisory shares his experience and knowledge on the topic, as well as practical applications for AI in the property management industry. Listen in and discover why your company needs to s...
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July 30, 2023 38 mins

Ensuring accurate and timely late notices is a critical first step in any delinquency-management process. However, amid a multitude of other tasks, it’s easy for these notices to be overlooked and delayed. On this episode, Jeremy Piper from Tempori Systems joins us to discuss the impact that prioritizing delinquency management can have on a property management business and the overall resident experience. Listen in to learn best pr...

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