Episodes

February 14, 2021 50 min

As a leader, it’s crucial to understand your employees’ needs and communication styles to help them reach their full potential. There’s power in empathy and fostering a culture that prioritizes your team’s mental wellness. With the ongoing challenges caused by the pandemic, it’s especially important to be in tune with your team’s workload, mental health, and to do what you can to decrease burn out. This week on Beyond Rent, Joe is ...

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January 31, 2021 62 min

Creating a successful business requires the perfect mix of skill, vision, patience, and time. There is no substitute for hard work, but it is possible to scale your business faster and extend growth longer by tapping into your passion and utilizing the right processes. Ryan Narus has built a successful property management company and joins the podcast to discuss the key principles that have guided him along the way. His company, Th...

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Given the wide variety of different tasks property managers handle daily, oversight of construction and renovation projects usually falls to the bottom of the list. But these often-overlooked projects offer the perfect opportunity to build connections while creating or updating space in your property. Chrissie Valdini of Rookwood Properties has found success in facing construction projects head-on and is working to empower others t...

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January 3, 2021 60 min

Every company is interested in increasing income, especially during times of uncertainty. But increasing revenue is no easy task, especially when budgeting doesn’t allow for new services. After 40+ years in the industry, Grace Property Management has learned the hard way how to drive new revenue. Marc Cunningham, owner of Grace Property Management, joins us to share three ways every property manager can generate higher incomes ...

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December 20, 2020 53 min

Technology can yield growth and strength for your business. However, the multitude of different tech options available makes it difficult to choose the right solution that meets your needs. Mark Roady of MAR Management has made adopting new proptech a part of his company's philosophy and watched his organization flourish because of it. In this episode, we discuss how to choose the right tech solutions and review the implementat...

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December 6, 2020 39 min

Keeping up with the shifting regulations and legislation of the property management industry can be tiresome and time-consuming. Luckily, you are not alone; there are great organizations and individuals ready to help guide us on the path to knowledge and compliance. Scott Abernathy of Property Management, Inc and the 2020 NARPM President-Elect joins us today to discuss how to stay informed and what to watch for as we head into 2021...

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November 22, 2020 40 min

Are you getting the most out of your software? Between your daily tasks and keeping up with the latest upgrades, chances are there are features you’re not taking advantage of. Our guest, Curtis Dudley of IT In Flow, LLC, is an expert at helping companies leverage technology to improve their workflows, implement automation, and track performance. Join us as we discuss how to grow and scale-up your company like never before by levera...

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As this thoroughly unpredictable year progresses, we are constantly trying to adapt to new staggering sets of changes. For professionals who work in the property management industry, the shifting procedures and protocols are increasingly difficult to keep up with. In the episode of Beyond Rent, Joe sits down with Jared Behrens of American Realty Property Management to discuss how Jared and his team have been navigating this challen...

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October 25, 2020 60 min

Increasing revenue is at the heart of just about every business decision. In property management, there are more ways to increase revenue than just through rent. In today’s episode, Ethan Lieber of Latchel discusses what he’s learned about fulfillment systems throughout his career and how they can be applied to property management. We get deep into how operators can find additional revenue and fundamentally shift how they run their...

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October 11, 2020 53 min

As a property manager, it’s crucial to constantly evolve your strategy, keep up with trends, and step outside of your comfort zone in order to stay relevant in this extremely competitive industry. You should expect your software to do the same in return. An adaptable API platform provides a true sense of freedom, as well as opportunities to integrate with some incredible tech that can automate nearly every facet of your operation. ...

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September 27, 2020 53 min

Making your communities stand out to potential residents is the goal of every property management company. Historically, marketing your properties’ amenities served as the top attention-grabber for prospects. As the industry has evolved, additional opportunities to enhance the leasing experience have manifested in the form of resident benefit packages. In this episode, we are joined by Andrew Smallwood from Second Nature, an experi...

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September 13, 2020 36 min

Adam Lowy grew up assisting his dad and uncle with their New Jersey-based moving company, and always felt bothered and unsettled by the amount of food left behind during the moving process. In 2009, he seized the opportunity to make a difference and began asking customers if they had any food that they’d like to donate to the local foodbank. In a few short years Adam expanded this charitable giving into an organization called Move ...

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August 28, 2020 51 min

Chris Griesinger, Director of Implementation & Training at LCS, joins us to discuss the challenges and solutions for property management communications. We review how Chris and his teams work with Rent Manager customers to improve their operations and greatly streamline their communication efforts, in addition to best practices for mass communication through Rent Manager.

To keep up with evolving industry trends and learn helpfu...

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Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Beyond Rent is a brand-new podcast full of the latest best practices, trends, and technology affecting property management today. 

Hear from true trailblazers and agents of change from all walks of the industry - experienced owners, leasing...

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