Beyond Rent: Exploring Property Management

Beyond Rent: Exploring Property Management

Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms

Episodes

July 18, 2021 34 min

There are many important facets to the lifecycle of a resident, but few are as essential as the lease renewal stage. Deciding to move is costly for residents as well as the property owner, so it’s crucial to create a process that helps keep tenants satisfied and renting from your business. This can be challenging when there is an increase in rent prices. In this episode of Beyond Rent, we’re joined by John Rapisarda of Great Jones....

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After more than a year, the Center for Disease Control & Prevention’s (CDC) Federal Eviction Moratorium is coming to an end. With the most recent extension expiring on July 31, 2021, we brought together a panel of industry experts from the Institute of Real Estate Management (IREM), the Manufactured Housing Institute (MHI), the National Apartment Association (NAA), and the National Association of Residential Property Managers (...

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A company’s brand is often determined by the way its employees handle communications. The initial interactions between your operation and its prospects during the leasing process is critical to your residents’ experiences and the perception of your property. To gain insight on how to create a stronger brand, Mike Sullivant of SBD Housing joins the podcast to discuss the role technology and content creation play in driving the leasi...

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The world of real estate management is full of different property types that can be owned or managed, with manufactured housing standing out as unique from apartment and single-family rentals. It’s an industry that’s attracting more attention and new investors. That’s why we sat down with Glenn Esterson, a veteran in the manufactured housing field, to learn more about the advantages and challenges associated with the industry. In a...

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Well-established process automation sets your business apart from the competition. It’s also one of the best ways to provide a smooth, cohesive leasing experience for prospects. Through leasing automation, you can completely streamline property showings, screenings, and communication between you and your prospects. Abi Wasserman of ShowMojo joins us to discuss the mutual benefits of leasing automation for renters and your property ...

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Keeping up with the latest resident laws and regulations is extremely important for your business. In the past few years, the property management industry has seen an increase in new legislation impacting resident screening. It’s imperative that you’re staying up-to-date and compliant. To gain a deeper understanding of these changes, we sat down with Ashli Allen of AmRent, a leader in the resident screening industry. Join us for a ...

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There’s been a massive push to improve resident experiences—it can be the difference between a renewed lease and an empty unit. Ensuring that your processes, communication methods, and amenities are meeting today’s standards in such a competitive market takes serious focus and determination. This week on Beyond Rent, Joe is joined by Nick Latz of Zego (Powered by PayLease) to discuss what it takes to provide an outstanding resident...

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Determining how to operate your properties is closely tied to the types of rentals you manage. Understanding the challenges each class of property faces can help property managers identify and focus on which type is best for them. Bob Preston of North County Property Group joins Beyond Rent to discuss why he decided to focus on Class A properties. We discuss how that strategy became his focus, as well as the challenges that these p...

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March 28, 2021 57 min

Now more than ever, short-term rentals are gaining attention. Thanks to modern technology and listing services, finding and using short-term housing is easier than ever. The increasing demand has led many operators to expand their offerings in order to enhance their earning potential. This week on Beyond Rent, Jeremiah Hines of Neat Suites and Flow Property Management joins the podcast to discuss his success with leveraging short-t...

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Digital marketing has revolutionized the way prospects search for and interact with listings. With the rise of online rental marketplaces like Zillow, Hot Pads, and Trulia, renters are flooded with options and new property discoveries. These days, it’s crucial for property managers to curate a solid online presence and ensure they’re getting their vacant spaces in front of the right potential residents. Drawing on years of industry...

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February 28, 2021 44 min

Building a successful company takes a lot more than a few innovative ideas and a well-curated business plan. Intentional management and continual improvements that shape your operations to be both efficient and effective is what will set your business apart. Mike Sullivant and his team at SBD Housing are constantly searching for new ways to reinvent their processes. SBD Housing invests their time and trust into resourceful tech to ...

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As a leader, it’s crucial to understand your employees’ needs and communication styles to help them reach their full potential. There’s power in empathy and fostering a culture that prioritizes your team’s mental wellness. With the ongoing challenges caused by the pandemic, it’s especially important to be in tune with your team’s workload, mental health, and to do what you can to decrease burn out. This week on Beyond Rent, Joe is ...

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January 31, 2021 62 min

Creating a successful business requires the perfect mix of skill, vision, patience, and time. There is no substitute for hard work, but it is possible to scale your business faster and extend growth longer by tapping into your passion and utilizing the right processes. Ryan Narus has built a successful property management company and joins the podcast to discuss the key principles that have guided him along the way. His company, Th...

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Given the wide variety of different tasks property managers handle daily, oversight of construction and renovation projects usually falls to the bottom of the list. But these often-overlooked projects offer the perfect opportunity to build connections while creating or updating space in your property. Chrissie Valdini of Rookwood Properties has found success in facing construction projects head-on and is working to empower others t...

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January 3, 2021 60 min

Every company is interested in increasing income, especially during times of uncertainty. But increasing revenue is no easy task, especially when budgeting doesn’t allow for new services. After 40+ years in the industry, Grace Property Management has learned the hard way how to drive new revenue. Marc Cunningham, owner of Grace Property Management, joins us to share three ways every property manager can generate higher incomes ...

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December 20, 2020 53 min

Technology can yield growth and strength for your business. However, the multitude of different tech options available makes it difficult to choose the right solution that meets your needs. Mark Roady of MAR Management has made adopting new proptech a part of his company's philosophy and watched his organization flourish because of it. In this episode, we discuss how to choose the right tech solutions and review the implementat...

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December 6, 2020 39 min

Keeping up with the shifting regulations and legislation of the property management industry can be tiresome and time-consuming. Luckily, you are not alone; there are great organizations and individuals ready to help guide us on the path to knowledge and compliance. Scott Abernathy of Property Management, Inc and the 2020 NARPM President-Elect joins us today to discuss how to stay informed and what to watch for as we head into 2021...

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November 22, 2020 40 min

Are you getting the most out of your software? Between your daily tasks and keeping up with the latest upgrades, chances are there are features you’re not taking advantage of. Our guest, Curtis Dudley of IT In Flow, LLC, is an expert at helping companies leverage technology to improve their workflows, implement automation, and track performance. Join us as we discuss how to grow and scale-up your company like never before by levera...

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As this thoroughly unpredictable year progresses, we are constantly trying to adapt to new staggering sets of changes. For professionals who work in the property management industry, the shifting procedures and protocols are increasingly difficult to keep up with. In the episode of Beyond Rent, Joe sits down with Jared Behrens of American Realty Property Management to discuss how Jared and his team have been navigating this challen...

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October 25, 2020 60 min

Increasing revenue is at the heart of just about every business decision. In property management, there are more ways to increase revenue than just through rent. In today’s episode, Ethan Lieber of Latchel discusses what he’s learned about fulfillment systems throughout his career and how they can be applied to property management. We get deep into how operators can find additional revenue and fundamentally shift how they run their...

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