Beyond Rent: Exploring Property Management

Beyond Rent: Exploring Property Management

Property management is an ever-changing field that seems to evolve just when you think you have a solid grasp on it. That’s why it’s imperative to stay informed and pivot along with the industry. Rent Manager's Beyond Rent is a brand-new bi-weekly podcast full of the latest trends, technology, and best practices affecting property management today. Hear from true trailblazers and agents of change from all walks of the industry─experienced owners, policy makers, smart-home innovators, and senior-level Rent Manager representatives. Beyond Rent is hosted by Rent Manager’s own Joe Easton, a technology aficionado, seasoned networker, and seeker of conversations that go beyond the surface. New episodes of Beyond Rent will be available bi-weekly on all major podcast platforms

Episodes

December 4, 2022 36 min

Accounts Payable (AP) may not be the first item you consider when looking for ways to improve operations, costs, and employee morale, but maybe it should. The AP process often involves manual, redundant tasks that slow down the growth of your team, and AP automation can alleviate that concern. Jon Land of AvidXchange joins the podcast to discuss the positive impact AP automation has on businesses.

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Renter Insurance isn't a new concept—however, many residents choose not to purchase coverage, which puts themselves and property owners at risk for major out-of-pocket expenses.  Luckily,  services are available for renters to purchase insurance and owners to track and enforce coverage.  Eric Narcisco of LeaseTrack joins the podcast to share how the insurance industry has changed and valuable tools available to make compliance ...

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November 6, 2022 37 min

Much like your computer or phone, every business needs an Entrepreneurial Operating System (EOS) to ensure it runs efficiently. EOS is a simple set of tools and principles that can reshape how a company operates. Jason Marcordes of Landmark Property Management joins the podcast to share his experiences with EOS, how it impacted his business, and tips for getting started.

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October 23, 2022 43 min

Inflation is impacting every aspect of life, including the housing and rental market. Many property owners and managers have found themselves with rates well under market value and are planning increases. Al Sartorelli of Sartorelli Real Estate joins the podcast to discuss what led to this situation, and how to approach bringing your rates up to market level, while also setting expectations for a better resident experience.

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October 9, 2022 39 min

As you look to find the right residents for your property, it is critical that you follow fair housing regulations. Keep in mind, there is room for interpretation and case law precedent to consider as well. Grace Doering of Findigs joins the podcast to help you understand best practices for fair housing to ensure compliance. Grace also will share how to prevent discrimination in your application and screening processes.

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September 25, 2022 36 min
Our industry loves to talk about technology, resident experience, and driving revenue—but those topics are often discussed separately. Brian Cowger of Matchbox Realty joins the podcast to discuss how all three of these important factors tie into their overall strategy. Specifically, Brian will share how Matchbox Realty provides internet access to residents in a way that allows a great experience and increases revenue.

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September 11, 2022 41 min

Creating better leasing experiences using the latest technology is a common goal in our industry. Implementing solutions that expedite and automate processes that satisfy residents can lead to a competitive advantage. One tool making this possible is Artificial Intelligence (AI) Leasing. Ellen Thompson of Respage joins the podcast to discuss how AI Leasing empowers both the resident and leasing agent to enjoy better outcomes. Liste...

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August 28, 2022 36 min

Some people can answer the “what do you want to be when you grow up?” question from a young age—and the answer doesn’t waiver. In the property management industry, it seems quite common. That was the case for Angie Reynolds from Uptown Rentals. While in college, Angie discovered her passion for student housing and never looked back. Join us as Angie shares why she loves working in student housing, and a few tips that managers can u...

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Whether you call them virtual assistants, outsourced workers or remote professionals, many property management companies have found ways to expedite their growth using these invaluable services. Gwenn Aspen from Anequim joins the podcast to share how she successfully outsourced the operations of her company and launched an entire business focused on bringing similar success to others in the industry.

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July 31, 2022 49 min

One of the greatest accomplishments a leader can achieve is inspiring future leaders. However, it takes a lot of focus and dedication to mentor others while continuing to achieve your own objectives. Matt Rogers of MEB Management Services joins the podcast to share his thoughts on what it takes to engage the next generation of property managers and prepare them for future success.

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In an industry that’s seeing rapid growth in property management technology, it’s tempting to automate and outsource everything. But it’s important to take a step back and evaluate which processes are worth automating, and which aren’t. It’s possible to use technology to improve your processes without giving up complete control. On today’s episode, Katy Rose from PINS Advantage tells her story and provides insight about the value o...

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After decades in the manufactured housing industry, the Blank family knows that "doing things the same way they've always been done," won’t cut it in the business world. As Blank Family Communities continues to adopt technology, their fresh approach to their business model is providing a path toward rapid growth. Join us as we talk with David Blank about his company strategy, how to overcome growing pains, and best prac...

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Conferences and trade shows help you stay engaged with your industry by meeting like-minded people, learning about the latest trends, and achieving personal growth. Since these events require an investment of time and resources, it’s important to get the most out of them. In this episode, our host, Joe Easton, walks you through his top five tips for maximizing the value of every conference you attend.

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June 5, 2022 30 min

One of the most common concerns among business leaders is hiring and retraining good people. This topic has received renewed attention amid ongoing employment challenges. Across all industries, labor shortages are having a huge impact on how companies operate and grow. Ray Hespen of Property Meld joins the podcast to share his insights and suggestions for improving your recruitment and retention process.

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Staying current and implementing new technology can propel a company toward greater success. However, getting your team to embrace change isn't always easy, and often takes more time and effort than initially anticipated. Employing specific strategies can increase your likelihood of success and the speed at which your operation can move. Jonathan Kroll of Visitt joins the podcast to provide insight into maximizing efforts when ...

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Nearly 70% of American households have at least one pet, which means most renters are searching for pet-friendly rentals. For many property managers, navigating pet policies and procedures can be difficult, especially when service animals are involved. Victoria Cowart of PetScreening joins us in this episode to discuss this important and layered topic, and shares how becoming pet-friendly can not only create better outcomes for you...

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April 24, 2022 33 min

Dealing with competition is part of any business, especially in the property management industry. As local, regional, and national operators expand, they must find new and innovative ways to stand out in order to succeed. Jordan Davey of Victory Property Management joins the podcast to share her insights about the ever-changing market. Join us as we discuss strategies for competing against larger brands and much more.

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Creating new processes can be time consuming, but they’re a key factor in driving operational growth and stability. Consistent procedures help ensure your clients and residents stay engaged and satisfied with your services. Taylor Haas of Colorado Realty & Property Management joins the podcast this week to share her experience with implementing automated processes in her business. Join us as we break down the signs that indicat...

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March 27, 2022 34 min

We’re all seeking growth in our businesses. While most of us believe that we are headed in that direction, not every business will see that hoped-for progress. It takes more than desire to achieve success. More than anything, it requires the right mix of processes, systems, and follow-through. Brian Hughes of BizDev Mastermind joins us to discuss what it takes to scale a property management company—specifically, the systems necessa...

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Maintenance agreements are in place to ensure that when equipment stops working, low-cost repairs can take place quickly. However, your maintenance agreement may not provide the level of coverage you expect. Ashleigh Wilson of AuditMate joins the podcast this week to help us understand how to get the most from your maintenance agreement. Join us as we discuss strategies to ensure you receive the maximum coverage and benefits from t...

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