May 28, 2025 • 29 mins
Did you know that something as simple as using different pens when signing your will could invalidate the entire document? Or that until recently, property settlements required physical meetings where a single incorrect cheque could derail an entire house purchase?
Rebecca Robinson, Principal Solicitor at Coast and Country Legal, takes us behind the curtain of property law and estate planning in this enlightening conversation. From her humble beginnings at KFC to becoming the owner of her own legal practice, Rebecca's journey exemplifies how passion and perseverance can transform career aspirations into reality.
The conversation explores the fascinating evolution of property settlements from paper-based chaos to streamlined electronic processes. Rebecca explains how modern systems have revolutionized transactions while reducing errors and delays that once left removal trucks stranded on driveways. She clarifies common misconceptions about the roles of solicitors versus conveyancers in Queensland, offering crucial insights for anyone navigating property transactions.
Perhaps most valuable is Rebecca's candid discussion about estate planning – that perpetual task we all know we should complete but continually postpone. She emphasizes how proper preparation can prevent significant delays, complications, and expenses for loved ones, while offering practical advice about wills and enduring powers of attorney.
What sets this episode apart is Rebecca's obvious dedication to client education. In an era where electronic platforms have accelerated transaction timeframes and increased pressure on buyers and sellers, having knowledgeable legal guidance isn't just helpful – it's essential.
Whether you're considering buying or selling property, planning your estate, or simply curious about the legal mechanics behind life's biggest transactions, this episode offers invaluable insights from someone who's mastered every step of the process. Ready to ensure your legal affairs are in order? This conversation is your first step.
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Amy Bennett (00:02):
Welcome to Beyond the Signboard, where you get the
opportunity to learn all thereis to know about your real
estate journey fromprofessionals who are passionate
about property.
I'm Amy Bennett, your host, andI look forward to providing you
with education, inspiration anda behind-the-scenes look at the
world of real estate.
Hi everyone, I am Amy Bennett,delighted to be joined today by
(00:31):
Rebecca Robinson, who is thePrincipal Solicitor at Coast and
Country Legal.
Welcome back.
Rebecca Robinson (00:37):
Thank you, thanks for having me.
Amy Bennett (00:39):
Absolutely my pleasure.
I'm so excited for us to catchup.
We've had a little catch up offair about what we're going to
chat through, and it's funny,isn't it?
In life, you realise, gosh,we're all, you know, we all
journey through the same lifeand commonalities, and
everything is just amazing.
Rebecca Robinson (00:55):
Absolutely.
Amy Bennett (00:56):
Here at our office in Caloundra.
We are not far from where youstarted your first career.
Rebecca Robinson (01:01):
Yes, yes, I did.
I started on reception at TimWilliams Property Lawyers in
Caloundra.
That was a long time ago now.
And it's moved from there.
Amy Bennett (01:13):
Yeah, amazing, and before that, KFC.
Rebecca Robinson (01:15):
KFC.
Yes, just basically next door.
Amy Bennett (01:18):
Literally tell us.
I mean, it's just interesting,isn't it?
I mean, you know, I hear somuch about you know, like fast
food and things like that, likethat McDonald's is such a good
training ground.
What was a shift at KFC like inCalandra it?
Rebecca Robinson (01:31):
was always busy.
Yes, always very busy.
Always on your toes.
Yes, didn't stop.
It didn't matter whether youwere on front counter.
Restaurant tidy up,drive-through stocking it.
Restaurant tidy up, drivethrough, stocking it was always
on the go Busy.
Amy Bennett (01:48):
And am I right in saying I never knew this for so
long that the chickens actuallycooked there?
Rebecca Robinson (01:50):
Yes, yeah, I had no idea of that, isn't it
funny.
Yes, still don't know what thesecret herbs and spices are,
though hey, I should havethought to ask that.
Amy Bennett (01:59):
It's funny, isn't it?
I was chatting to someonepreviously in the podcast that
was from Domino's and we werejust chatting about you know,
like the behind the scenes.
I love you know, learning aboutthat and how businesses work
wonderful.
Well, look a long way from KFCto where you are now as the
owner of Coast and Country Legal.
Love you to share your journey.
Obviously it's a career thatyou've been really passionate
(02:22):
about, but just let us know howyou got to where you are now.
Rebecca Robinson (02:26):
Yeah.
So, as I said, starting as areceptionist for Tim Williams, I
moved through the office thereinto conveyancing.
I found that I had a real keeninterest in that sphere, yes, so
I continued on with that andthen became the head of the
(02:47):
conveyancing department for thefirm and overseeing the other
girls in their day-to-daytransactions.
I then had my childrenBeautiful Three children.
Three children, yes, yes, yep.
So it did put my study as alawyer on hold.
(03:07):
Yes, but when I was able to dothat, I was working part-time,
had moved from the coast at thatpoint in time, working and
studying to finally get my lawdegree.
Well done, it's a bigundertaking, right, it was a big
undertaking and you know, therewere some times during that
period of my life where I'm likewhat am I doing?
(03:28):
I can't do this anymore.
But looking back now I've beenable to achieve what I set out
to do and exceed Amazing.
So it's been really a greatjourney and I'm so proud of
myself for achieving that.
Amy Bennett (03:41):
Oh, absolutely incredible.
I mean, look how many years wasthat sort of process.
Rebecca Robinson (03:47):
So it was four and a half years.
It took me because I wasstudying externally, so I was
able to do the three differentsemesters.
So basically, I studied overChristmas each year to condense
it down Well done, get it doneas quickly as I could, and then
joined Tim's team yet again.
When I moved back to the sunnycoast, tim's like come back and
(04:08):
work for me.
So I did.
Fortunately, he opened aposition for me there.
Shortly after that he decidedthat he was going to look at
retiring and offered for me tobuy the practice.
So I acquired.
Tim Williams Property Lawyersset up and we've now rebranded
to Coast and Country.
Amy Bennett (04:28):
Legal Amazing.
You've got a beautiful officein Maroochydore, yes, which is
amazing.
So what a journey just withinthe industry to be able to go
from that and obviously it was atestament to you that Tim asked
you back but also as thecustodian of the business as
well, which is amazing.
So tell us about your businessand what it offers clients.
Rebecca Robinson (04:50):
Yeah, so we look after all aspects of
property law and estate laws.
So things from buying aresidential property through to
property subdivision If there'sproperty being transferred
between families orsuperannuation anything to do
with property.
Amy Bennett (05:09):
That's your real and has that always been your
nation interest?
Yes, yeah amazing Yep.
Rebecca Robinson (05:15):
And then that sits alongside estate law, which
is another one of my passions,so it's estate planning.
So your wills, power ofattorney documents, and then,
when somebody passes away beingable to finalise the estate and
the assets of the estate for thefamily.
Amy Bennett (05:31):
It's a huge component and I know that we've
spoken about that a lot.
We've had the pleasure to meet,actually through your BNI
networking group, which you're areally active member of, and I
know that's something thatyou're really passionate about.
You volunteered your time toeducate beautiful clients at my
events when we have a downsizingseminar, and just the
(05:53):
importance of having thesedocuments in place, reviewing
them and what's available.
What's, I guess, the splitbetween property and estates
within your business.
Rebecca Robinson (06:03):
Yep.
So I guess the way they crossover there would be in the event
that somebody is needing to gointo aged care and they're
unable to sign documents ontheir own anymore, so they have
an attorney, so sometimes afamily member it doesn't
necessarily have to be that isable to make those decisions,
(06:30):
sign the documents and help theminto that transition of their
life.
Amy Bennett (06:32):
and then be able to sell the home and things like
that as well.
It's a huge process, isn't itas well?
And I know that's somethingthat we've really bonded over,
because that is such a you know,I guess a niche part of what I
do and helping people navigatethat and also it is really
overwhelming, isn't it as well,for people to navigate you know,
so many big changes all at once.
You have an amazing team.
I'd love you to share a littlebit about them.
Rebecca Robinson (06:54):
Yeah, yep, so we're a team of four, so myself
and my wonderful assistants, sowe have reception.
Kai, he's the friendly facethat you see he sure is.
Amy Bennett (07:04):
Yes, when you see he sure is.
Rebecca Robinson (07:06):
When you first contact us, he's wonderful.
He always goes above and beyondto help make sure everyone's
comfortable and understandswhat's going on and have
everything that they need for usto be able to do the smooth
transaction for them.
Sam is our conveyancingparalegal, so she looks after
all the day-to-day running ofmatters.
(07:29):
Yes, absolutely.
She's very diligent, makingsure that everything is in place
, that there's no delays, thatthe banks are ready to go, that
conditions are met when theyneed to be and that sort of
thing.
And then Michelle, she works inthe background, busily works in
the background doing all ourprocessing stuff, all our
letters and things that need tobe done, keeping on track and
(07:52):
doing our file checks to makesure that we've got everything
that we need to.
So when Sam's getting to thatsettlement preparation time,
everything's there.
Amy Bennett (08:02):
It's an incredible well-oiled machine.
I have no doubt.
So many components, I guess andwe'll talk about I guess a day
in the life because I mean, Ihave the privilege of seeing, I
guess, one component of what youdo as representing, you know,
my clients in the sale or thepurchases as well.
So we'll chat about, I guess,those matters.
But I guess the most importantthing with your team is that it
(08:24):
sounds like everybody's got adefined role and they're all
integrated and supporting eachother.
Rebecca Robinson (08:29):
Definitely.
However, in saying that,because we are a small niche
group, we do all know what'shappening with each matter.
So if somebody is away, sick orwhatever the case may be,
something unforeseen happens,there is somebody that can step
into that person's role in theday so that the clients aren't
(08:51):
disrupted, that's amazing,incredible, because I think
probably the most importantthing that I've observed over
the years is that it is suchtime-sensitive matter, isn't it?
Absolutely.
Amy Bennett (09:03):
Chat through a day, but I think, most importantly,
let's talk about your afternoons, because that's really the
busiest time in your practice.
Right, it is?
Rebecca Robinson (09:11):
yes yes, and it's when all those unforeseen,
unexpected things, if they'regoing to arise will arise and
they will all arise at once.
So generally settlements arebetween that two and four.
We do try and get them earlier.
It just depends on banks andthings.
It's not always possible.
So if we have a busy day ofsettlements that are all
(09:33):
happening between two and four,we need to make sure they're all
ready to go.
So the morning of settlement wecheck in to make sure the
clients are ready to go, ifthey've got any last minute
things.
Sometimes we don't havesettlement calculations and
things finalised because, forexample, maybe a payout figure
hasn't been uploaded into theworkspace yet or funds haven't
(09:57):
landed in an account where theyshould have ready for settlement
.
So we address all those thingsfirst.
So just do a check to make sureeverything is where it should
be.
Then we move on to thosesettlement authorities.
So making sure the client's gotthe settlement authorities or
the calculations.
They've signed them, They'vereturned them, we're ready to go
.
Amy Bennett (10:16):
Let's chat too through as well, because it's
really interesting because we'reso deep in this right, we do it
every day, but I thought it'sprobably important to explain
how a settlement occurs, sort ofonline now, but then let's go
back to what it used to be too,because I think it's really
interesting for our listenersabout kind of what their
personal experience is.
And certainly you know, you andI, like a transaction doesn't
(10:39):
happen for a client, you knowevery day.
You know it does for us, youknow every day but I'd love you
just to explain that in a bitmore detail about what that kind
of occurs nowadays.
Rebecca Robinson (10:49):
Settlements now.
Yes, so with the electronicsettlements with PXA it is far
more smooth transaction than itused to be on the settlement
date.
So once upon a time, as withthe paper settlements, there
were so many components that allhad to come together.
So you've got your papertransfers that all needed to be
(11:12):
signed.
You had to get checks from thebank.
Amy Bennett (11:13):
You had to get checks from the clients if they
were contributing funds as well.
Rebecca Robinson (11:18):
Then you all attended Physically, physically
at the one place at the one time.
Yes, if one of those checkswere incorrect, if one of the
documents were incorrect, itdidn't settle.
So, yeah, it was once againbetween that two and four
settlement period generally, andif things went wrong they went
really, really wrong, and it wasvery, very difficult to rectify
(11:43):
that situation in such a shortperiod of time.
Amy Bennett (11:46):
And I think it's interesting to note in that as
well, because, I mean, we knowthe ramifications of that.
So, you know, I always say topeople that that's somebody
sitting with a removal truck ona driveway, isn't it?
The flow on effects andeverything.
Rebecca Robinson (11:58):
That's exactly right.
Yes.
Amy Bennett (11:59):
I remember the checks being posted into our
office you know sort of balanceof commission and then going up
to the bank and taking aphotograph of the check and
inputting the information and sonow it's instantaneous right
Through PECSA.
Rebecca Robinson (12:13):
Yes, so it's all electronic now.
So it's the same thing, it'sthe same documents, but it's all
electronic.
So we can see those documentsfrom the get-go.
We're not waiting for documentsto be returned to check if
they've been signed correctly tomake sure they haven't been
damaged in the post.
We can see what we call thedestination lines, so where the
(12:37):
money needs to go.
So if there's money outstandingfor rates, for example on a
property, we can see thosedestination lines being put in
there straight away, as ithappens.
So if there is something that'sbeen uploaded incorrectly, we
can identify that relativelyquickly.
Amy Bennett (12:57):
That's great and it's interesting.
You say that because rates andwater are.
That's part of the settlement.
That's probably something a lotof people don't realise as well
yeah, yeah.
Rebecca Robinson (13:07):
So because they're invoices that are for an
extended period of time.
So here on the Sunshine Coastyour rates are six monthly for
example.
You have a settlement inbetween that time the seller may
have paid for the full sixmonths.
So we make that adjustment inthe settlement statement.
So the seller is being refundedfor the difference between the
(13:27):
settlement date and the end ofthat rating period.
Some people haven't paid theirrates so obviously the buyers
don't want to take thatliability on or not required to
take that liability on.
Amy Bennett (13:39):
So we make sure that's paid at settlement
Amazing.
And there's so many components,isn't it?
We won't sort of go down thepathway of legislation and
things like that.
I'm sure you're grateful forthat, but look, there's a lot of
components.
I mean, smoke alarms has been ahuge thing.
You know, on the podcast we'vehad a smoke alarm company come
and explain that legislation.
(13:59):
But there's a lot of T's tocross and I's to dot.
Isn't there in, I guess, everycomponent and I know we've just
really drilled down onsettlement there.
But ultimately, like if we tookit way back to contract reviews
is obviously something yourteam does.
But also I just wanted you toprobably explain as well about
representing either the selleror the buyer and how that works
(14:24):
with another solicitor firm onthe other side and kind of chat
through that, because I thinkthat's probably a lot of people
just presume that you're workingfor both sides.
Rebecca Robinson (14:34):
Yeah, so we can't act for both parties.
It is a conflict.
Yes, so you can't act in thebest interest of both people for
one transaction.
So we act for either the selleror the buyer.
In Queensland at the moment, asit presently stands today, it
is buyer beware.
So the buyer needs to do thebody corporate inspections
(14:57):
building and pest inspectionssearches for any concerns that
they may have on the property.
There's very limitedrequirement on the seller as it
stands at the moment to discloseunder the standard contract
today.
Amy Bennett (15:12):
So when you're listening to this, it'll be
interesting to see, because thatis coming right.
Rebecca Robinson (15:16):
It is coming this space.
Yes, absolutely so you know, ifwe're acting for a buyer, we're
very much on the front foot inidentifying potential issues
that we see may arise in thelocation that they're buying.
The age of the building cansometimes play a role.
Amy Bennett (15:38):
So you're advocating for them to, I guess,
essentially, you know, have alook at these things a little
bit deeper.
Rebecca Robinson (15:44):
Correct.
Yeah, yeah, yep, so there'syeah, there's a lot more
involved when you're buying theproperty as opposed to when
you're selling as it currentlystands.
Amy Bennett (15:54):
So representing the seller is really the process of
getting them prepared, makingsure again.
You know there is still thingsas well.
Isn't there that paperwork thatthey require and need and
everything like that?
With regards to and I said toyou I was going to ask this
question because I think one ofthe myths or misconceptions I
hear all the time is solicitorversus conveyancer.
(16:16):
Not verse, but the differenceswith it.
I would love you to explainthose two roles, both very
important and essentiallyunderstanding whether you can
engage both and what thatprocess looks like.
Rebecca Robinson (16:29):
Yeah, so in Queensland a conveyancer can't
act without a solicitor.
So in Queensland, as itcurrently stands, a law firm as
a solicitor has to have apractising certificate to
practise.
A solicitor has a law degreeand is admitted with the Law
Society as a practisingsolicitor.
A conveyancer doesn't have thatsame qualification.
(16:52):
So a conveyancer, conveyancing,paralegal, they look after the
day-to-day transactions of afile and they are able to work
autonomously on that matter withlimited guidance and direction
from the solicitor.
But ultimately it falls on thesolicitor to ensure everything
is correct, that everything'ssigned off and it's all legally
(17:17):
binding.
Amy Bennett (17:18):
So you're a busy lady but you've got great
support I do.
Yeah, look, it's really good togive that clarification,
because an example you gave meoff air and what I asked about
is essentially that conveyancercan provide, I guess, advice or
sorry options around something,but no legal advice.
Correct, yes, absolutelyAwesome.
(17:38):
So we know what you love aboutyour team.
It's very evident.
But if not what you're doingnow, is there anything else that
you would do as a career?
Rebecca Robinson (17:48):
Probably not I love that.
It's all I've ever wanted to do.
I did have an interest in lawwhen I was in my senior
schooling Amazing.
So I did actually do some workexperience with Tim during my
senior schooling, which is how Iwas offered the position when I
finished school and that kindof cemented that interest for me
(18:13):
.
That's amazing.
This area.
So no, there's not reallyanything.
Amy Bennett (18:18):
I love that I did in high school.
I did legal studies, so I hadan interest in it but obviously
just didn't have the passionthat you have and the commitment
to study for so long.
It's just amazing to haveguests on and that's ultimately
why you're here is because youdo have a passion and your care
(18:39):
factor is so phenomenal for whatyou do, and also your
willingness to share information.
I think it's so important,especially when people are
navigating.
You know whether it's a passingof a loved one or selling a
property after you know a hugenumber of years.
Like I said, we kind of youknow, we do it every day, so
sometimes it's hard, isn't it,to realise how you know huge
(19:00):
this process is for everyone,and for most people it only
happens once in their lifetime.
Rebecca Robinson (19:06):
That's right, so it's not something that
they're doing every day, and itis overwhelming.
There is so much paperwork andso much to go through and so
many different aspects toconsider.
So, yeah, we do try and make itas smooth sailing as we can for
them to help navigate throughthe difficulties.
Amy Bennett (19:26):
Oh look, and it's an absolute credit to you.
Like I said, it is such a bigjourney.
We are going to chat a littlebit more about Rebecca, outside
of your world of being asolicitor.
Bec, what would be your dreamholiday destination in the world
?
Rebecca Robinson (19:44):
Well, I was fortunate enough only last year
to tick off.
One of my big bucket lists wasVietnam Amazing.
So, yes, that was definitely ontop of my list, so I was able
to achieve that, which wasfantastic.
Next on the list is Canada.
Amy Bennett (20:01):
Awesome, I've never been.
Tell me what.
Canada in the winter.
Rebecca Robinson (20:05):
Canada in the winter I've always wanted to do
White Christmas.
Amy Bennett (20:08):
Yes.
Rebecca Robinson (20:09):
My daughter is actually going over there on a
working holiday, so I might justhave to go and visit.
Amy Bennett (20:16):
Amazing, oh, that would be incredible.
Look, you hear nothing butgreat things about Canada.
And we've got so much toexplore, haven't we in the world
, you know, especially us localSunshine Coast gals.
Rebecca Robinson (20:29):
Yes.
Amy Bennett (20:30):
So I'm going to ask your favourite meal and drink,
but I'm wondering if it'sVietnamese.
Rebecca Robinson (20:36):
Yes, I do, yeah, I do.
I don't really have onefavourite actually.
No, yeah, I couldn't reallyanswer one.
Amy Bennett (20:49):
When you were in Vietnam, your favourite meal do
you remember something thatjumped out or that you enjoyed?
Rebecca Robinson (20:56):
We had a lot of quite authentic Vietnamese
food.
There's not really one that Ienjoyed over any other.
What I didn't like was theirlittle insects and things.
Amy Bennett (21:16):
Yes, and that was like what an entree.
Rebecca Robinson (21:20):
We went to this one place and it had all
this authentic food on the tableand it was all like you
wouldn't not appetising at all,but they thought that they were
doing us a favour because it wasall their delicacies.
Yes, absolutely.
And yeah, no, it wasn't verynice.
Amy Bennett (21:39):
It takes me back to Borneo.
I went with my mum about tenyears ago and I'm a little bit
of a weirdo.
I don't eat meat on bones, likeit sounds really silly.
And so we were the same.
We went into a beautifulvillage and we sat on the floor
and they prepared all of thismeal and it was all sorts of
things feats and bones andeverything like that and I was
(22:01):
always brought up by my mum.
You eat everything that's givento you and everything like that
.
So it's incredible, isn't it?
And so many different culturesand things like that in the
world.
That is hilarious.
Do you still eat KFC?
Rebecca Robinson (22:15):
Not a lot, not a lot.
I don't mind it.
Every now and then my childrentry and convince me to get KFC
for them every other day.
Amy Bennett (22:24):
Yes.
Rebecca Robinson (22:25):
Yes, it's not on the top of my list.
Amy Bennett (22:27):
It's funny because our office is literally two
doors down from the KFC that youworked at and especially, I
think it's on the Tuesday nightthere must be some kind of
chicken special and you get themost beautiful, like this swaft
of chicken that comes.
You get the most beautiful likethis swath of chicken that
comes through, and so every timeI smell it I'm like it must be
Tuesday.
Oh, that is amazing, bec.
(22:48):
I just love working with you,your passion for property and
also helping people navigate.
Before we sort of close off,I'd love for you just to
probably share a little bit ofadvice and we've spoke about
property, but more so on theestate and will space, and I
guess you know the importance ofgetting your affairs in order
(23:10):
if you've got a few minutes toshare.
Rebecca Robinson (23:12):
Yeah, absolutely so.
It is really important and itis one of those things that is
on everyone's list, but thingsthat they have to do um, never a
priority, and it can makethings so much more difficult
for your loved ones in in tryingto finalize.
It can cause lots of delays umand expense um in having toise.
(23:40):
So something is better thannothing If you feel that you can
get kits from the post officeand you can fill those out
something is better than nothing, we can work from there In
saying that it is important,though, that you do get someone
(24:01):
to look over it once you havecompleted it.
Yeah, because if it's not signedcorrectly, sometimes things as
simple as using a different penokay can impact the validity of
a will.
Yeah, wow so there's nothingwrong with with that form.
But yeah, definitely get itchecked.
Amy Bennett (24:21):
And I think one thing, like when we were both
speaking at the downsizingworkshop that we did is it's
people's reluctance to thinkabout that, isn't it?
I know that's really difficultfor people to comprehend, or I
guess we don't want that day tocome, and that was really common
not just with the estates, butalso people thinking about aged
care and things like that.
(24:42):
You know we also just spokeabout off-air.
Is that having somebody to acton your behalf as well?
And, you know, is thatsomething you can sort of share
about in appointing somebody tohelp you with matters, you know,
if you're not able to yourself?
Rebecca Robinson (24:56):
Yeah, so that's an enduring power of
attorney.
So that's, in effect, whileyou're alive.
Yes, yeah, so that's anenduring power of attorney.
So that's, in effect, whileyou're alive?
Yes, so it enables somebody tomake decisions for you on your
behalf.
It can start immediately, butpredominantly it should be when
you're unable to make decisionson your own.
So if you can't do it, thenthere's somebody else that can
(25:16):
do it.
Amy Bennett (25:17):
Amazing, yeah, incredible.
Look, you are an absolutewealth of knowledge.
You are always my go-to gal andyou're always so wonderful and
gracious with your time andknowledge.
I think the most importantthing for people to reiterate is
essentially to reach out.
You know if people are startingto look at selling or they're
looking at their purchasingjourney, you know appoint
(25:39):
somebody to be able to help you.
That's probably the thing thatI would advise listeners.
You know, if you're starting aproperty journey is make sure
that you've got everybody inyour corner.
I can only imagine that youwould recommend to buy.
You know you can speak to themand give them that forewarning
of what to look out for.
Rebecca Robinson (25:56):
Yeah, and we do offer that If they are
thinking of buying or selling,we can have a chat with them so
they know what to expect.
And when the time comes, itdoes happen relatively quickly.
So if you can be prepared andunderstand the process from the
onset, it can make it easier tonavigate and work your way
(26:17):
through, yeah, and as a realestate agent like that would be
definitely probably something,like I said, that I think is
really important.
Amy Bennett (26:24):
It's probably the one missing step, I find.
You know, for example, I had aproperty, we had multiple offers
.
On Monday evening my client wasable to select somebody that
they wanted to proceed with.
You know now, and there'sprobably a good thing to sort of
discuss as well, because we canactually write contracts online
as well and they're sentelectronically, so different to
(26:48):
when somebody would have, youknow, probably sat down at your
office as the buyer and thenthat contract you know I've
heard of stories or I've evenseen my team, you know, jump in
the car and it goes to be signed.
That can all just happen soquickly now, can't it with
electronic platforms.
Rebecca Robinson (27:03):
Yeah, yeah.
And with that there is theexpectancy now that it happens
quicker.
Amy Bennett (27:08):
Yes.
Rebecca Robinson (27:09):
So there is that pressure sometimes to make
a decision quickly.
Amy Bennett (27:14):
Absolutely.
Rebecca Robinson (27:15):
So yeah, we definitely.
If they understand, if we'reable to help them understand the
process.
Amy Bennett (27:21):
I think that's great as well, and even just
things like the access a buyerhas to a cooling off period as
well in Queensland.
So certainly there are thosethings.
It's just really important forthem to step through.
I mean, we both know the sizeof a contract and obviously just
getting a link to digitallysign it.
You know, I'm sure I would hopeBec that people have read
(27:43):
through every term and conditionright of a contract.
I'm sure you would advise that.
Yes, and in your contractreview, is there any other
insights or anything like thatfor our listeners in all things
property and estate law?
Rebecca Robinson (27:58):
In all things property and estate law, in all
things property and estate law,we could be here for a very long
time.
No, I'm happy to discuss anyquestions, anything that anyone
has or would like answered, I'mdefinitely willing to give my
time.
Amy Bennett (28:13):
Amazing, and I think what I love most about you
is that with that process,confidentiality is always
assured.
You know, like we said, theseare really sensitive matters and
having someone in you know,like we said, these are really
sensitive matters.
And having someone in yourcorner, especially with your not
just expertise but your passion, and especially that, like you
said, you're such a niche teamas well that obviously all
support each other and yourclients.
(28:34):
Amazing Bec.
I would love to round out, likeI do with every interview, with
your favorite quote or sayingif you've got one um.
Rebecca Robinson (28:44):
So life is like a camera focus on what's
important, capture the goodtimes, develop from the
negatives, and if it doesn'twork out, take another shot hey,
I like that.
Amy Bennett (28:54):
That is a beautiful sentiment, beck.
Thank you once again for yourtime.
I know we are coming into theafternoon, which is settlement
timeframe for your team, sowe'll let you go.
Thank you so much.
Thank you for listening to thisepisode of Beyond the Signboard
.
We trust you enjoyed it as muchas we enjoyed making it for you
(29:15):
.
If there are any topics youwant covered in the future, make
sure you reach out and let usknow.
Also, feedback and suggestionsare appreciated almost as much
as likes, shares and downloads.
Welcome to Beyond the Signboard, where you get the
opportunity to learn all thereis to know about your real
estate journey fromprofessionals who are passionate
about property.
I'm Amy Bennett, your host, andI look forward to providing you
with education, inspiration anda behind-the-scenes look at the
world of real estate.
Hi everyone, I am Amy Bennett,delighted to be joined today by
(00:31):
Rebecca Robinson, who is thePrincipal Solicitor at Coast and
Country Legal.
Welcome back.
Rebecca Robinson (00:37):
Thank you, thanks for having me.
Amy Bennett (00:39):
Absolutely my pleasure.
I'm so excited for us to catchup.
We've had a little catch up offair about what we're going to
chat through, and it's funny,isn't it?
In life, you realise, gosh,we're all, you know, we all
journey through the same lifeand commonalities, and
everything is just amazing.
Rebecca Robinson (00:55):
Absolutely.
Amy Bennett (00:56):
Here at our office in Caloundra.
We are not far from where youstarted your first career.
Rebecca Robinson (01:01):
Yes, yes, I did.
I started on reception at TimWilliams Property Lawyers in
Caloundra.
That was a long time ago now.
And it's moved from there.
Amy Bennett (01:13):
Yeah, amazing, and before that, KFC.
Rebecca Robinson (01:15):
KFC.
Yes, just basically next door.
Amy Bennett (01:18):
Literally tell us.
I mean, it's just interesting,isn't it?
I mean, you know, I hear somuch about you know, like fast
food and things like that, likethat McDonald's is such a good
training ground.
What was a shift at KFC like inCalandra it?
Rebecca Robinson (01:31):
was always busy.
Yes, always very busy.
Always on your toes.
Yes, didn't stop.
It didn't matter whether youwere on front counter.
Restaurant tidy up,drive-through stocking it.
Restaurant tidy up, drivethrough, stocking it was always
on the go Busy.
Amy Bennett (01:48):
And am I right in saying I never knew this for so
long that the chickens actuallycooked there?
Rebecca Robinson (01:50):
Yes, yeah, I had no idea of that, isn't it
funny.
Yes, still don't know what thesecret herbs and spices are,
though hey, I should havethought to ask that.
Amy Bennett (01:59):
It's funny, isn't it?
I was chatting to someonepreviously in the podcast that
was from Domino's and we werejust chatting about you know,
like the behind the scenes.
I love you know, learning aboutthat and how businesses work
wonderful.
Well, look a long way from KFCto where you are now as the
owner of Coast and Country Legal.
Love you to share your journey.
Obviously it's a career thatyou've been really passionate
(02:22):
about, but just let us know howyou got to where you are now.
Rebecca Robinson (02:26):
Yeah.
So, as I said, starting as areceptionist for Tim Williams, I
moved through the office thereinto conveyancing.
I found that I had a real keeninterest in that sphere, yes, so
I continued on with that andthen became the head of the
(02:47):
conveyancing department for thefirm and overseeing the other
girls in their day-to-daytransactions.
I then had my childrenBeautiful Three children.
Three children, yes, yes, yep.
So it did put my study as alawyer on hold.
(03:07):
Yes, but when I was able to dothat, I was working part-time,
had moved from the coast at thatpoint in time, working and
studying to finally get my lawdegree.
Well done, it's a bigundertaking, right, it was a big
undertaking and you know, therewere some times during that
period of my life where I'm likewhat am I doing?
(03:28):
I can't do this anymore.
But looking back now I've beenable to achieve what I set out
to do and exceed Amazing.
So it's been really a greatjourney and I'm so proud of
myself for achieving that.
Amy Bennett (03:41):
Oh, absolutely incredible.
I mean, look how many years wasthat sort of process.
Rebecca Robinson (03:47):
So it was four and a half years.
It took me because I wasstudying externally, so I was
able to do the three differentsemesters.
So basically, I studied overChristmas each year to condense
it down Well done, get it doneas quickly as I could, and then
joined Tim's team yet again.
When I moved back to the sunnycoast, tim's like come back and
(04:08):
work for me.
So I did.
Fortunately, he opened aposition for me there.
Shortly after that he decidedthat he was going to look at
retiring and offered for me tobuy the practice.
So I acquired.
Tim Williams Property Lawyersset up and we've now rebranded
to Coast and Country.
Amy Bennett (04:28):
Legal Amazing.
You've got a beautiful officein Maroochydore, yes, which is
amazing.
So what a journey just withinthe industry to be able to go
from that and obviously it was atestament to you that Tim asked
you back but also as thecustodian of the business as
well, which is amazing.
So tell us about your businessand what it offers clients.
Rebecca Robinson (04:50):
Yeah, so we look after all aspects of
property law and estate laws.
So things from buying aresidential property through to
property subdivision If there'sproperty being transferred
between families orsuperannuation anything to do
with property.
Amy Bennett (05:09):
That's your real and has that always been your
nation interest?
Yes, yeah amazing Yep.
Rebecca Robinson (05:15):
And then that sits alongside estate law, which
is another one of my passions,so it's estate planning.
So your wills, power ofattorney documents, and then,
when somebody passes away beingable to finalise the estate and
the assets of the estate for thefamily.
Amy Bennett (05:31):
It's a huge component and I know that we've
spoken about that a lot.
We've had the pleasure to meet,actually through your BNI
networking group, which you're areally active member of, and I
know that's something thatyou're really passionate about.
You volunteered your time toeducate beautiful clients at my
events when we have a downsizingseminar, and just the
(05:53):
importance of having thesedocuments in place, reviewing
them and what's available.
What's, I guess, the splitbetween property and estates
within your business.
Rebecca Robinson (06:03):
Yep.
So I guess the way they crossover there would be in the event
that somebody is needing to gointo aged care and they're
unable to sign documents ontheir own anymore, so they have
an attorney, so sometimes afamily member it doesn't
necessarily have to be that isable to make those decisions,
(06:30):
sign the documents and help theminto that transition of their
life.
Amy Bennett (06:32):
and then be able to sell the home and things like
that as well.
It's a huge process, isn't itas well?
And I know that's somethingthat we've really bonded over,
because that is such a you know,I guess a niche part of what I
do and helping people navigatethat and also it is really
overwhelming, isn't it as well,for people to navigate you know,
so many big changes all at once.
You have an amazing team.
I'd love you to share a littlebit about them.
Rebecca Robinson (06:54):
Yeah, yep, so we're a team of four, so myself
and my wonderful assistants, sowe have reception.
Kai, he's the friendly facethat you see he sure is.
Amy Bennett (07:04):
Yes, when you see he sure is.
Rebecca Robinson (07:06):
When you first contact us, he's wonderful.
He always goes above and beyondto help make sure everyone's
comfortable and understandswhat's going on and have
everything that they need for usto be able to do the smooth
transaction for them.
Sam is our conveyancingparalegal, so she looks after
all the day-to-day running ofmatters.
(07:29):
Yes, absolutely.
She's very diligent, makingsure that everything is in place
, that there's no delays, thatthe banks are ready to go, that
conditions are met when theyneed to be and that sort of
thing.
And then Michelle, she works inthe background, busily works in
the background doing all ourprocessing stuff, all our
letters and things that need tobe done, keeping on track and
(07:52):
doing our file checks to makesure that we've got everything
that we need to.
So when Sam's getting to thatsettlement preparation time,
everything's there.
Amy Bennett (08:02):
It's an incredible well-oiled machine.
I have no doubt.
So many components, I guess andwe'll talk about I guess a day
in the life because I mean, Ihave the privilege of seeing, I
guess, one component of what youdo as representing, you know,
my clients in the sale or thepurchases as well.
So we'll chat about, I guess,those matters.
But I guess the most importantthing with your team is that it
(08:24):
sounds like everybody's got adefined role and they're all
integrated and supporting eachother.
Rebecca Robinson (08:29):
Definitely.
However, in saying that,because we are a small niche
group, we do all know what'shappening with each matter.
So if somebody is away, sick orwhatever the case may be,
something unforeseen happens,there is somebody that can step
into that person's role in theday so that the clients aren't
(08:51):
disrupted, that's amazing,incredible, because I think
probably the most importantthing that I've observed over
the years is that it is suchtime-sensitive matter, isn't it?
Absolutely.
Amy Bennett (09:03):
Chat through a day, but I think, most importantly,
let's talk about your afternoons, because that's really the
busiest time in your practice.
Right, it is?
Rebecca Robinson (09:11):
yes yes, and it's when all those unforeseen,
unexpected things, if they'regoing to arise will arise and
they will all arise at once.
So generally settlements arebetween that two and four.
We do try and get them earlier.
It just depends on banks andthings.
It's not always possible.
So if we have a busy day ofsettlements that are all
(09:33):
happening between two and four,we need to make sure they're all
ready to go.
So the morning of settlement wecheck in to make sure the
clients are ready to go, ifthey've got any last minute
things.
Sometimes we don't havesettlement calculations and
things finalised because, forexample, maybe a payout figure
hasn't been uploaded into theworkspace yet or funds haven't
(09:57):
landed in an account where theyshould have ready for settlement
.
So we address all those thingsfirst.
So just do a check to make sureeverything is where it should
be.
Then we move on to thosesettlement authorities.
So making sure the client's gotthe settlement authorities or
the calculations.
They've signed them, They'vereturned them, we're ready to go
.
Amy Bennett (10:16):
Let's chat too through as well, because it's
really interesting because we'reso deep in this right, we do it
every day, but I thought it'sprobably important to explain
how a settlement occurs, sort ofonline now, but then let's go
back to what it used to be too,because I think it's really
interesting for our listenersabout kind of what their
personal experience is.
And certainly you know, you andI, like a transaction doesn't
(10:39):
happen for a client, you knowevery day.
You know it does for us, youknow every day but I'd love you
just to explain that in a bitmore detail about what that kind
of occurs nowadays.
Rebecca Robinson (10:49):
Settlements now.
Yes, so with the electronicsettlements with PXA it is far
more smooth transaction than itused to be on the settlement
date.
So once upon a time, as withthe paper settlements, there
were so many components that allhad to come together.
So you've got your papertransfers that all needed to be
(11:12):
signed.
You had to get checks from thebank.
Amy Bennett (11:13):
You had to get checks from the clients if they
were contributing funds as well.
Rebecca Robinson (11:18):
Then you all attended Physically, physically
at the one place at the one time.
Yes, if one of those checkswere incorrect, if one of the
documents were incorrect, itdidn't settle.
So, yeah, it was once againbetween that two and four
settlement period generally, andif things went wrong they went
really, really wrong, and it wasvery, very difficult to rectify
(11:43):
that situation in such a shortperiod of time.
Amy Bennett (11:46):
And I think it's interesting to note in that as
well, because, I mean, we knowthe ramifications of that.
So, you know, I always say topeople that that's somebody
sitting with a removal truck ona driveway, isn't it?
The flow on effects andeverything.
Rebecca Robinson (11:58):
That's exactly right.
Yes.
Amy Bennett (11:59):
I remember the checks being posted into our
office you know sort of balanceof commission and then going up
to the bank and taking aphotograph of the check and
inputting the information and sonow it's instantaneous right
Through PECSA.
Rebecca Robinson (12:13):
Yes, so it's all electronic now.
So it's the same thing, it'sthe same documents, but it's all
electronic.
So we can see those documentsfrom the get-go.
We're not waiting for documentsto be returned to check if
they've been signed correctly tomake sure they haven't been
damaged in the post.
We can see what we call thedestination lines, so where the
(12:37):
money needs to go.
So if there's money outstandingfor rates, for example on a
property, we can see thosedestination lines being put in
there straight away, as ithappens.
So if there is something that'sbeen uploaded incorrectly, we
can identify that relativelyquickly.
Amy Bennett (12:57):
That's great and it's interesting.
You say that because rates andwater are.
That's part of the settlement.
That's probably something a lotof people don't realise as well
yeah, yeah.
Rebecca Robinson (13:07):
So because they're invoices that are for an
extended period of time.
So here on the Sunshine Coastyour rates are six monthly for
example.
You have a settlement inbetween that time the seller may
have paid for the full sixmonths.
So we make that adjustment inthe settlement statement.
So the seller is being refundedfor the difference between the
(13:27):
settlement date and the end ofthat rating period.
Some people haven't paid theirrates so obviously the buyers
don't want to take thatliability on or not required to
take that liability on.
Amy Bennett (13:39):
So we make sure that's paid at settlement
Amazing.
And there's so many components,isn't it?
We won't sort of go down thepathway of legislation and
things like that.
I'm sure you're grateful forthat, but look, there's a lot of
components.
I mean, smoke alarms has been ahuge thing.
You know, on the podcast we'vehad a smoke alarm company come
and explain that legislation.
(13:59):
But there's a lot of T's tocross and I's to dot.
Isn't there in, I guess, everycomponent and I know we've just
really drilled down onsettlement there.
But ultimately, like if we tookit way back to contract reviews
is obviously something yourteam does.
But also I just wanted you toprobably explain as well about
representing either the selleror the buyer and how that works
(14:24):
with another solicitor firm onthe other side and kind of chat
through that, because I thinkthat's probably a lot of people
just presume that you're workingfor both sides.
Rebecca Robinson (14:34):
Yeah, so we can't act for both parties.
It is a conflict.
Yes, so you can't act in thebest interest of both people for
one transaction.
So we act for either the selleror the buyer.
In Queensland at the moment, asit presently stands today, it
is buyer beware.
So the buyer needs to do thebody corporate inspections
(14:57):
building and pest inspectionssearches for any concerns that
they may have on the property.
There's very limitedrequirement on the seller as it
stands at the moment to discloseunder the standard contract
today.
Amy Bennett (15:12):
So when you're listening to this, it'll be
interesting to see, because thatis coming right.
Rebecca Robinson (15:16):
It is coming this space.
Yes, absolutely so you know, ifwe're acting for a buyer, we're
very much on the front foot inidentifying potential issues
that we see may arise in thelocation that they're buying.
The age of the building cansometimes play a role.
Amy Bennett (15:38):
So you're advocating for them to, I guess,
essentially, you know, have alook at these things a little
bit deeper.
Rebecca Robinson (15:44):
Correct.
Yeah, yeah, yep, so there'syeah, there's a lot more
involved when you're buying theproperty as opposed to when
you're selling as it currentlystands.
Amy Bennett (15:54):
So representing the seller is really the process of
getting them prepared, makingsure again.
You know there is still thingsas well.
Isn't there that paperwork thatthey require and need and
everything like that?
With regards to and I said toyou I was going to ask this
question because I think one ofthe myths or misconceptions I
hear all the time is solicitorversus conveyancer.
(16:16):
Not verse, but the differenceswith it.
I would love you to explainthose two roles, both very
important and essentiallyunderstanding whether you can
engage both and what thatprocess looks like.
Rebecca Robinson (16:29):
Yeah, so in Queensland a conveyancer can't
act without a solicitor.
So in Queensland, as itcurrently stands, a law firm as
a solicitor has to have apractising certificate to
practise.
A solicitor has a law degreeand is admitted with the Law
Society as a practisingsolicitor.
A conveyancer doesn't have thatsame qualification.
(16:52):
So a conveyancer, conveyancing,paralegal, they look after the
day-to-day transactions of afile and they are able to work
autonomously on that matter withlimited guidance and direction
from the solicitor.
But ultimately it falls on thesolicitor to ensure everything
is correct, that everything'ssigned off and it's all legally
(17:17):
binding.
Amy Bennett (17:18):
So you're a busy lady but you've got great
support I do.
Yeah, look, it's really good togive that clarification,
because an example you gave meoff air and what I asked about
is essentially that conveyancercan provide, I guess, advice or
sorry options around something,but no legal advice.
Correct, yes, absolutelyAwesome.
(17:38):
So we know what you love aboutyour team.
It's very evident.
But if not what you're doingnow, is there anything else that
you would do as a career?
Rebecca Robinson (17:48):
Probably not I love that.
It's all I've ever wanted to do.
I did have an interest in lawwhen I was in my senior
schooling Amazing.
So I did actually do some workexperience with Tim during my
senior schooling, which is how Iwas offered the position when I
finished school and that kindof cemented that interest for me
(18:13):
.
That's amazing.
This area.
So no, there's not reallyanything.
Amy Bennett (18:18):
I love that I did in high school.
I did legal studies, so I hadan interest in it but obviously
just didn't have the passionthat you have and the commitment
to study for so long.
It's just amazing to haveguests on and that's ultimately
why you're here is because youdo have a passion and your care
(18:39):
factor is so phenomenal for whatyou do, and also your
willingness to share information.
I think it's so important,especially when people are
navigating.
You know whether it's a passingof a loved one or selling a
property after you know a hugenumber of years.
Like I said, we kind of youknow, we do it every day, so
sometimes it's hard, isn't it,to realise how you know huge
(19:00):
this process is for everyone,and for most people it only
happens once in their lifetime.
Rebecca Robinson (19:06):
That's right, so it's not something that
they're doing every day, and itis overwhelming.
There is so much paperwork andso much to go through and so
many different aspects toconsider.
So, yeah, we do try and make itas smooth sailing as we can for
them to help navigate throughthe difficulties.
Amy Bennett (19:26):
Oh look, and it's an absolute credit to you.
Like I said, it is such a bigjourney.
We are going to chat a littlebit more about Rebecca, outside
of your world of being asolicitor.
Bec, what would be your dreamholiday destination in the world
?
Rebecca Robinson (19:44):
Well, I was fortunate enough only last year
to tick off.
One of my big bucket lists wasVietnam Amazing.
So, yes, that was definitely ontop of my list, so I was able
to achieve that, which wasfantastic.
Next on the list is Canada.
Amy Bennett (20:01):
Awesome, I've never been.
Tell me what.
Canada in the winter.
Rebecca Robinson (20:05):
Canada in the winter I've always wanted to do
White Christmas.
Amy Bennett (20:08):
Yes.
Rebecca Robinson (20:09):
My daughter is actually going over there on a
working holiday, so I might justhave to go and visit.
Amy Bennett (20:16):
Amazing, oh, that would be incredible.
Look, you hear nothing butgreat things about Canada.
And we've got so much toexplore, haven't we in the world
, you know, especially us localSunshine Coast gals.
Rebecca Robinson (20:29):
Yes.
Amy Bennett (20:30):
So I'm going to ask your favourite meal and drink,
but I'm wondering if it'sVietnamese.
Rebecca Robinson (20:36):
Yes, I do, yeah, I do.
I don't really have onefavourite actually.
No, yeah, I couldn't reallyanswer one.
Amy Bennett (20:49):
When you were in Vietnam, your favourite meal do
you remember something thatjumped out or that you enjoyed?
Rebecca Robinson (20:56):
We had a lot of quite authentic Vietnamese
food.
There's not really one that Ienjoyed over any other.
What I didn't like was theirlittle insects and things.
Amy Bennett (21:16):
Yes, and that was like what an entree.
Rebecca Robinson (21:20):
We went to this one place and it had all
this authentic food on the tableand it was all like you
wouldn't not appetising at all,but they thought that they were
doing us a favour because it wasall their delicacies.
Yes, absolutely.
And yeah, no, it wasn't verynice.
Amy Bennett (21:39):
It takes me back to Borneo.
I went with my mum about tenyears ago and I'm a little bit
of a weirdo.
I don't eat meat on bones, likeit sounds really silly.
And so we were the same.
We went into a beautifulvillage and we sat on the floor
and they prepared all of thismeal and it was all sorts of
things feats and bones andeverything like that and I was
(22:01):
always brought up by my mum.
You eat everything that's givento you and everything like that
.
So it's incredible, isn't it?
And so many different culturesand things like that in the
world.
That is hilarious.
Do you still eat KFC?
Rebecca Robinson (22:15):
Not a lot, not a lot.
I don't mind it.
Every now and then my childrentry and convince me to get KFC
for them every other day.
Amy Bennett (22:24):
Yes.
Rebecca Robinson (22:25):
Yes, it's not on the top of my list.
Amy Bennett (22:27):
It's funny because our office is literally two
doors down from the KFC that youworked at and especially, I
think it's on the Tuesday nightthere must be some kind of
chicken special and you get themost beautiful, like this swaft
of chicken that comes.
You get the most beautiful likethis swath of chicken that
comes through, and so every timeI smell it I'm like it must be
Tuesday.
Oh, that is amazing, bec.
(22:48):
I just love working with you,your passion for property and
also helping people navigate.
Before we sort of close off,I'd love for you just to
probably share a little bit ofadvice and we've spoke about
property, but more so on theestate and will space, and I
guess you know the importance ofgetting your affairs in order
(23:10):
if you've got a few minutes toshare.
Rebecca Robinson (23:12):
Yeah, absolutely so.
It is really important and itis one of those things that is
on everyone's list, but thingsthat they have to do um, never a
priority, and it can makethings so much more difficult
for your loved ones in in tryingto finalize.
It can cause lots of delays umand expense um in having toise.
(23:40):
So something is better thannothing If you feel that you can
get kits from the post officeand you can fill those out
something is better than nothing, we can work from there In
saying that it is important,though, that you do get someone
(24:01):
to look over it once you havecompleted it.
Yeah, because if it's not signedcorrectly, sometimes things as
simple as using a different penokay can impact the validity of
a will.
Yeah, wow so there's nothingwrong with with that form.
But yeah, definitely get itchecked.
Amy Bennett (24:21):
And I think one thing, like when we were both
speaking at the downsizingworkshop that we did is it's
people's reluctance to thinkabout that, isn't it?
I know that's really difficultfor people to comprehend, or I
guess we don't want that day tocome, and that was really common
not just with the estates, butalso people thinking about aged
care and things like that.
(24:42):
You know we also just spokeabout off-air.
Is that having somebody to acton your behalf as well?
And, you know, is thatsomething you can sort of share
about in appointing somebody tohelp you with matters, you know,
if you're not able to yourself?
Rebecca Robinson (24:56):
Yeah, so that's an enduring power of
attorney.
So that's, in effect, whileyou're alive.
Yes, yeah, so that's anenduring power of attorney.
So that's, in effect, whileyou're alive?
Yes, so it enables somebody tomake decisions for you on your
behalf.
It can start immediately, butpredominantly it should be when
you're unable to make decisionson your own.
So if you can't do it, thenthere's somebody else that can
(25:16):
do it.
Amy Bennett (25:17):
Amazing, yeah, incredible.
Look, you are an absolutewealth of knowledge.
You are always my go-to gal andyou're always so wonderful and
gracious with your time andknowledge.
I think the most importantthing for people to reiterate is
essentially to reach out.
You know if people are startingto look at selling or they're
looking at their purchasingjourney, you know appoint
(25:39):
somebody to be able to help you.
That's probably the thing thatI would advise listeners.
You know, if you're starting aproperty journey is make sure
that you've got everybody inyour corner.
I can only imagine that youwould recommend to buy.
You know you can speak to themand give them that forewarning
of what to look out for.
Rebecca Robinson (25:56):
Yeah, and we do offer that If they are
thinking of buying or selling,we can have a chat with them so
they know what to expect.
And when the time comes, itdoes happen relatively quickly.
So if you can be prepared andunderstand the process from the
onset, it can make it easier tonavigate and work your way
(26:17):
through, yeah, and as a realestate agent like that would be
definitely probably something,like I said, that I think is
really important.
Amy Bennett (26:24):
It's probably the one missing step, I find.
You know, for example, I had aproperty, we had multiple offers
.
On Monday evening my client wasable to select somebody that
they wanted to proceed with.
You know now, and there'sprobably a good thing to sort of
discuss as well, because we canactually write contracts online
as well and they're sentelectronically, so different to
(26:48):
when somebody would have, youknow, probably sat down at your
office as the buyer and thenthat contract you know I've
heard of stories or I've evenseen my team, you know, jump in
the car and it goes to be signed.
That can all just happen soquickly now, can't it with
electronic platforms.
Rebecca Robinson (27:03):
Yeah, yeah.
And with that there is theexpectancy now that it happens
quicker.
Amy Bennett (27:08):
Yes.
Rebecca Robinson (27:09):
So there is that pressure sometimes to make
a decision quickly.
Amy Bennett (27:14):
Absolutely.
Rebecca Robinson (27:15):
So yeah, we definitely.
If they understand, if we'reable to help them understand the
process.
Amy Bennett (27:21):
I think that's great as well, and even just
things like the access a buyerhas to a cooling off period as
well in Queensland.
So certainly there are thosethings.
It's just really important forthem to step through.
I mean, we both know the sizeof a contract and obviously just
getting a link to digitallysign it.
You know, I'm sure I would hopeBec that people have read
(27:43):
through every term and conditionright of a contract.
I'm sure you would advise that.
Yes, and in your contractreview, is there any other
insights or anything like thatfor our listeners in all things
property and estate law?
Rebecca Robinson (27:58):
In all things property and estate law, in all
things property and estate law,we could be here for a very long
time.
No, I'm happy to discuss anyquestions, anything that anyone
has or would like answered, I'mdefinitely willing to give my
time.
Amy Bennett (28:13):
Amazing, and I think what I love most about you
is that with that process,confidentiality is always
assured.
You know, like we said, theseare really sensitive matters and
having someone in you know,like we said, these are really
sensitive matters.
And having someone in yourcorner, especially with your not
just expertise but your passion, and especially that, like you
said, you're such a niche teamas well that obviously all
support each other and yourclients.
(28:34):
Amazing Bec.
I would love to round out, likeI do with every interview, with
your favorite quote or sayingif you've got one um.
Rebecca Robinson (28:44):
So life is like a camera focus on what's
important, capture the goodtimes, develop from the
negatives, and if it doesn'twork out, take another shot hey,
I like that.
Amy Bennett (28:54):
That is a beautiful sentiment, beck.
Thank you once again for yourtime.
I know we are coming into theafternoon, which is settlement
timeframe for your team, sowe'll let you go.
Thank you so much.
Thank you for listening to thisepisode of Beyond the Signboard
.
We trust you enjoyed it as muchas we enjoyed making it for you
(29:15):
.
If there are any topics youwant covered in the future, make
sure you reach out and let usknow.
Also, feedback and suggestionsare appreciated almost as much
as likes, shares and downloads.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Dateline NBC
Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com
Las Culturistas with Matt Rogers and Bowen Yang
Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.