Beyond the Wrench

Beyond the Wrench

How can automotive and diesel shops run a better business and be more profitable? How can we make the aftermarket more attractive to younger generations? Each week, Jay Goninen, President and Founder of Find A Wrench, will sit down with shop owners, technicians, instructors, and professionals in the automotive and diesel industries to have them share their stories and insights. We’ll dive deep into what’s going on in the aftermarket and what we can do to help drive the industry forward.... Show More

Episodes

June 30, 2020 49 min

Is traditional recruiting too slow for technicians? How can dealerships set themselves up to successfully attract technicians in this highly competitive market?

This week, we’re chatting with Jake Schaefer, Service and Parts Director at Smart Motors Toyota in Madison, Wisconsin. We discuss how Smart Motors embraces transparency by using WrenchWay to address technicians’ questions earlier in the job search process, how their tool pro...

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We’re excited to welcome Amanda Schuier to the show! Amanda is the Senior Vice President at Quality Transport Company in Freeport, IL, and she’s very involved with the Technology & Maintenance Council (TMC). Amanda’s passion for the trucking industry is contagious, and in this episode we dive into the technician shortage, technician staffing problems, and share a little bit about TMC.

About Our Host:
Jay Goninen
Founder & Pres...

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Today we’re talking with Ed Roberts, Fixed Operations Director at Bozard Ford Lincoln. Ed is an amazing leader who has helped develop a culture that drives technician retention. Listen in, and learn how Ed focuses on culture from the interview to  training and beyond to create an amazing team.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Ed Roberts
Fixed Operati...

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This week we welcome Joe McDonald, VP of Sales for JASPER Engines & Transmissions. Joe’s approach to leadership is exceptional. He understands corporate culture and grows amazing people on his team while maintaining a focus on forward-thinking. Join us as Joe shares how you can separate your shop from your competition and create a better team.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.co...

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With the shortage of technicians, it has become so important for shops and dealerships who are trying to attract and hire top talent to make sure they are creating an exceptional candidate experience throughout the entire hiring process. This week, we sit down with David Munford, Service Writer for Toyota of Cleveland, as he shares with us some of the experiences he has had as a candidate interviewing for technician positions.

About...

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This week we’re talking with Ted Ings, Executive Director for the Center for Performance Improvement and Creator of the Fixed Ops Roundtable. Ted is an innovator in the car dealership world, and we’re excited to have him on the show to talk about his experiences helping dealerships across the country run better fixed operations.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

Abo...

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Today we’re speaking with Dave Foy. Dave is the Service & Parts Director for Prime Motor Group and the Founder of the Fixed Ops Mastermind group. Our discussion is on the importance of focusing on culture and customers in fixed ops. 

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Dave Foy
Service & Parts Director, Prime Motor Group
Founder, Fixed Ops Master...

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Today, we’ve invited back Mark Wilson, CEO of Find A Wrench, to talk about launching two new products during these uncertain times. While the Find A Wrench team was busy preparing to launch WrenchWay, a new platform for technicians to help them find great shops to work at, the world got turned upside down with coronavirus. As a result, the team decided to launch a side project called SupportRepairShops.com, to help shops generate s...

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Today we sit down with Tyler Robertson, Founder & CEO of Diesel Laptops. Tyler shares with us how Diesel Laptops got its start by his drive to find a solution to a problem he encountered. Tyler’s shares insights and lessons he learned along the way that all shop owners can benefit from.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Tyler Robertson
Founder &am...

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April 21, 2020 38 min

Join us as we speak with Jacob Findlay, Founder & CEO of Fullbay. In this episode, we discuss some of the long-term effects that coronavirus and social distancing will have on shops. We also discuss some ways shops can be on top of these changes - giving them a competitive advantage both during and after coronavirus.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our G...

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This week, we’re excited to welcome Tim Winkeler, President and CEO of VIP Tires & Service. The focus of this episode is around changing the perception of your shop amongst technicians to make it a more attractive place to work.

Tim shares a number of excellent strategies they’ve used to change the perception of VIP Tires — from just a tire shop to providing top-notch mechanical services while continuing to be really great at th...

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April 7, 2020 59 min

This week we’re talking with Charlie Shephard, Senior Business Analyst for RutterKey Solutions, about taking care of your employees, and in particular, your technicians. We discuss evaluating employees for positions, promoting from within, and having difficult conversations with your technicians.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Charlie Shephard
Seni...

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In our final episode around coronavirus, we're talking to Josh Garvey, Service Manager at Dan's Auto Centre in Mineral Point, Wisconsin. We discuss the impact COVID-19 has had on their shop, and how they're adjusting to the new normal.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Josh Garvey
Service Manager, Dan’s Auto Centre
josh@dansauto.net |  ...

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Today, we’re talking with Mark Wilson, CEO at Find A Wrench. Mark talks about the recently approved stimulus package — specifically the paycheck protection program — and what it means for small businesses.

Plus, we’ll bring you behind the scenes of the platform Find A Wrench is getting ready to launch.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Mark Wilson
CEO,...

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Join us as we meet with Mike Roppo, President and Director of Dealer Fixed Operations Consulting and Training. Mike shares his insights on the effect coronavirus has had on our dealership network. He shares tips that are not only helpful in times of crisis, but are also best practice for dealer networks and shops to follow in general. We discuss the importance of getting back to the basics with People, Process, and Profits, and how...

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Today we welcome Dan Paulson, CEO of InVision Development International. We’re talking about not only how to survive the impact of coronavirus, but also how your business can thrive coming out of it. By adapting and evolving your business and looking for opportunities to make improvements, your shop can come out of this better than it was before.

About Our Host:
Jay Goninen
Founder & CEO, Find A Wrench
jay@findawrench.com | 608...

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Today, we’re sitting down with Ryan Wurtzel, Owner of Kings Equipment in Michigan to discuss navigating the uncertainty of coronavirus as a business owner and leader. We talk about the importance of gaining the confidence of your employees, taking everything one day at a time, and finding opportunities for innovation within your business.

About Our Host:
Jay Goninen
Founder & CEO, Find A Wrench
jay@findawrench.com | 608.512.733...

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March 20, 2020 23 min

In continuing our discussion around coronavirus, today we’re talking with Stacia Aeschbach of Aeschbach Automotive. Stacia tells us how they came to the difficult decision to temporarily shut down their shop, and how they’re staying positive and productive during this tough time.

About Our Host:
Jay Goninen
Founder & President, Find A Wrench
jay@findawrench.com | 608.512.7330

About Our Guest:
Stacia Aeschbach
Owner/Office Manager,...

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March 19, 2020 58 min

This week, we’re talking with Tom Wozniak, an Instructor for the diesel program at Madison College about how we, as an industry, can help technical schools get younger individuals more interested in going into the automotive and diesel industries. 

We discuss how the industry has evolved, how we can make the industry more attractive to younger generations, and how we can help technical schools drive enrollment.

About Our Host:
Jay Gon...

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March 19, 2020 8 min

Welcome to Beyond the Wrench! In this short introduction, our host, Jay Goninen, President and Founder of Find A Wrench, shares a little bit about his background and what led him to start the Beyond the Wrench podcast. 

From growing up working in his dad’s shop in rural Wisconsin, to writing a business plan for Find A Wrench at his newborn son’s side in the NICU, Jay shares his passion for the industry and what he hopes you will get...

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