Ep. 103 - Do the Work. Be Responsive. Win in Business.

Big Talk About Small Business begins with a powerful statement that sets the tone for our entire conversation: "We don't deserve anything, we earn everything." This fundamental truth about entrepreneurship frames our reflections on what it takes to succeed in business today, especially in a world increasingly obsessed with comfort and instant gratification.

Mark and I dive deep into how modern work culture has shifted over our careers, from the days when a personal phone call at work was practically taboo to today's hybrid environments with frequent breaks and distractions. We explore how this shift affects not just businesses but the individuals themselves, potentially robbing them of growth opportunities. As Mark poignantly observes, "Getting comfortable, feeling like you've achieved—it's a disaster. It's the beginning of death."

Between colorful stories about Dr. Buck's fake teeth (a hilarious consultant test), my disastrous carrot cake celebration after selling my business, and Mark's unconventional dietary habits, we extract valuable business lessons. We discuss how nothing on Earth remains in a steady state, you're either growing or declining, and how this applies to entrepreneurship. Simple principles like being responsive, following through on promises, and continuous improvement remain the bedrock of business success despite technological advances.

Our conversation takes meaningful turns through family histories spanning generations, providing perspective on resilience and the evolution of expectations. We reflect on what we call "business karma", how genuine effort, honesty, and ethical behavior tend to yield positive results over time, creating the support network that helps weather inevitable storms.

Whether you're just starting your entrepreneurial journey or looking to reignite your passion, this conversation will remind you why the challenges of business ownership are worth embracing.