How to Create Memorable Customer Experiences, ft. Host of WDW Podcast Lou Mongello and Former Disney Cast Member Michele Schwartz [Live from Podfest, and Magic Kingdom, Orlando, FL 2024]

By infusing emotion into your content and creating immersive experiences, you drive a deeper connection with your audience and build brand loyalty. So, how do you do that? Let’s take a page out of Disney’s book…

Join us for a special episode of Bippity Boppity Business (recorded live from PodFest!) with Disney experts, Lou Mongello and Michele Schwartz!

Lou Mongello is a former attorney who transformed his passion for Disney into a thriving multi-platform brand, including the iconic WDW Radio Disney Podcast. Michele Schwartz is a former Disney Cast Member and Founder of Makin’ Memories Travel, an upscale, boutique travel agency specializing in making dream vacations come true.

Together, they offer magical insights on Disney’s branding tactics and how you can apply them to your business’s content strategy. Whether it’s through immersive storytelling, attention to detail, or emotional connection, we hope this conversation inspires you to infuse a bit more immersive magic into your brand.

Plus… stay tuned to hear about Michele’s role in the first-ever Disney wedding! ✨

In this episode, Mike and Rita discuss:

• Consistency in Content Creation: Finding ways to create content consistently and sustainably.
• Social Media Strategy: Why storytelling is the #1 driver of success on social media for Michele’s business.
• Becoming a Disney Cast Member: Michele’s experience growing into a permanent Disney Cast Member position and how it evolved into a career in luxury events and travel.
• Immersive Customer Experiences: How to replicate Disney’s immersiveness into your business’s customer experiences.
• Attention to Detail: How small details can transform a business event, strategy, project, and more.
• Staying on Brand: The power of figuring out your brand voice, committing to it, and embodying it.
• Caring at Scale: How to connect to each customer as a unique individual, whether it’s through a podcast or a short-form video.

Tune in to every conversation about making magic in business on Apple Podcasts, Spotify, and Google! Leave a rating and review so we can keep making magic!

Do you wish to connect with our special guests?

• Visit Lou’s website and podcast: https://www.wdwradio.com
• Connect on LinkedIn: https://www.linkedin.com/in/loumongello
• Follow on Instagram: https://www.instagram.com/loumongello
• Follow on X: https://x.com/loumongello
• Learn More About His Conference for Business Leaders: https://www.loumongello.com/momentum/

 

• Visit Michele’s website: https://makinmemoriestravel.co
• Check out Michele’s podcast: https://jetsettingwithme.buzzsprout.com/
• Connect on LinkedIn: https://www.linkedin.com/in/micheleschwartz
• Follow on Instagram: https://www.instagram.com/jetsettingwithmichele
• Connect on Facebook: https://www.facebook.com/WeMakeTravelMemories

 

HUGE Thanks to Bridget Coleman for Capturing Video and Photo for this magical shoot. 
Check our her LinkedIn here: https://www.linkedin.com/in/bridget-lynn-coleman

 

Listening on a desktop & can’t see the links? Just search for Bippity Boppity Business in your favorite podcast player.

 

Connect with Rita:

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