December 2, 2025 • 18 mins
Once you've worked in restaurants, you're cursed with server vision forever. That relaxing bakery date with my husband? Yeah, that became me mentally reorganizing their display case, tracking every customer interaction, and catching the exact moment their cashier's soul left their body during the morning rush.
In this debut episode, I explore the blessing and curse of restaurant worker hyperawareness – why we notice every table, hear every order mistake, and can spot bad tippers from across the room. From silently overhearing every conversation to knowing exactly which customer is about to complain before they even open their mouth, we literally can't turn it off.
Welcome to Bitter Waitress, where we see everything, judge silently, and tip appropriately :)
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Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_00 (00:00):
Hi, my name is Yasmin, and I'll be your server
today.
I'm a full-time waitress at acasual dining restaurant.
I'm on foot for 10 hours a day,and I serve hundreds of
customers each week.
And these are my customerservice stories.
Hi guys, thank you so much forjoining me today.
Today I will be talking aboutbeing hyper-aware of your
(00:25):
surroundings as a server.
So anybody who's a server or abartender, or even if you're in
the customer service industry,you know how easy it is to be so
super aware of yoursurroundings.
When you're dealing withcustomers, you have to be really
(00:45):
observant about their bodylanguage and their reactions and
their tone of voice.
Um, and also, especially if youwork in a kitchen, just being
very aware of your surroundingsall the time because there um
are a lot of potentials forinjuries if you're not looking
where you're going or um thingsof that nature.
(01:07):
So definitely I feel like thecustomer service industry has
changed me.
I don't know if it's for thebetter, I don't know if it's for
the good, but I definitely justam so observant when I go out to
another business, to arestaurant, a cafe.
I can't help it.
I don't know what it is.
(01:28):
I'm just always looking around,taking it in.
Um, I definitely don't mean to,but you know, I do eavesdrop
because I can't help butlistening to what other people
are are are saying.
So in this story, um, it's aboutthis cute little Turkish bakery
(01:49):
that my husband found.
So one day he's like, babe, wejust we gotta we we gotta go
somewhere.
I'm like, where are we going?
Where are you taking me?
Why are you kidnapping me?
Where are we going, man?
And he's like, Oh, I found thisplace that serves baklava.
And what you have to understandabout my husband is that man has
(02:09):
a sweet tooth.
So, I mean, we all we all havesomething in our lives, but he
definitely likes his cookies andcandies and pastries, loves
pastries.
So he found this local place andhe was just so excited to go,
and he's like, Oh, I looked upthe hours, and we're just we're
gonna go on your day off, we'redoing this.
(02:32):
So he takes me um to this littlebakery, and shout out to Nurse
Bakery in um Grimsby, Ontario.
They are a really cute bakery,such a lovely little cafe.
If you're you know, if you'venever tried Turkish coffee or if
you've never tried buckleba,like you have to go.
(02:52):
You have you must, I'm tellingyou.
So we get there, and the onething about this bakery is that
it's got um this LED open signat the front, and it's not, you
know, like one of those papersigns that you flip like open
close, no.
So you're you uh will turn thesign on when your business is
(03:14):
open, turn it off when it'sclosed, and there's also
business hours underneath thatare lit up with the LED.
Um, and as we were walking up tothe bakery, the one thing was it
was a very, very sunny day.
So if you looked at the opensign from you know a certain
angle, it didn't look like itwas turned on, so um, but you
(03:37):
could clearly see people in thewindow, like it is it is a small
bakery, there's probably likethree, maybe four tables in
there, and you can definitelysee from the window that it's
open, and we walked in, and weum, as we walk in, so I'll just
give you a better appreciationfor this adorable bakery.
(04:03):
It honestly reminded me of mygranny's house.
I love my grandma, I love mygrandma, but it was like you
know, those plates.
Um, I don't know if everybody'sgrandma does this, but my
grandma does this.
She collects plates and they'vegot like uh patterns on it, and
flowers and paintings, and likethat's what it was.
(04:24):
It was just it was just all thisdishware, but it was on the
walls, like it wasn't on thetables, it was decorating the
walls, all this dishware, thesecute little like Turkish coffee
cups everywhere as decorations,doilies.
Oh my god, I thought only mygrandma had that many doilies,
like you guys.
This on the tables, it was likecrocheted, like little uh table
(04:48):
coverings and like littledoilies everywhere.
I'm like, oh my gosh, like Ijust I I felt a little bit like
I was in a museum or something.
I'm like, don't touch nothing,okay?
I don't know why people areeating on that table, don't
touch nothing, it's just toofragile.
It's too fragile in here, but itwas so cute, I loved it, so
adorable.
It was like honestly, just youknow, you very cozy.
(05:11):
Like, you just want to sit thereand chit-chat, drink your
coffee, which is obviously thepoint of it.
And we walk up to the counterand uh we get in line, and you
could see just in the case.
Oh my gosh, it looked so good,just all this buck lava.
It was just dripping and justsyrup and pistachio all over it.
(05:34):
Just like I'm telling you, I'mtelling you, just amazing,
amazing, amazing.
So we're standing in line, andyou know, being like the nosy
server that I am because I don'tknow, this business has changed
me.
Um, I'm I'm hearing thisconversation that people are
(05:55):
having in front of me.
It's this gentleman who'sordering something, and then the
really nice guy behind thecounter is taking his order, and
the customer goes to him, youropen sign isn't on.
Just like that.
Like just not hi.
Oh, where where I just want toask you, where did where did
(06:17):
manners go?
Like, not even like hi, how areyou?
I'd like to order this.
Nothing.
Like the guy just walks in, yoursign isn't on, your open sign
isn't on.
Buddy, you're in the bakery,clearly, it's open.
Like, do you do you not do younot see everybody eating at the
(06:38):
tables?
Like, there's a guy at thecache, like, obviously, we are
in an open establishment.
Like, I I don't anyway, so hiscomment, your sign isn't open,
and then you know, the workerbehind the counter, I I I can't
be certain, but I feel like itmight be a family business.
(07:00):
Um, and the gentleman who I'msure probably opened the
restaurant that day and probablyturned the sign on himself,
obviously having to be polite.
He's talking to a customer, he'slike, Oh, you know, no, I'm I'm
I'm pretty sure it's on.
He's like, No, your sign isn'ton.
And I'm like, what is sort ofwhat sort of crow?
(07:24):
I feel like I'm in the twilightzone.
Like you are in the bakery.
What what does it matter?
And it was sunny that day.
Okay, maybe from a certain anglehe couldn't like see that it was
like lit up.
I don't know.
Check Google check check Google.
Google will tell you the hoursof all businesses, and sometimes
(07:46):
they don't updateunderstandable, so just call the
business.
But you can clearly see from thestreet, there are people in the
bakery, so I I I I don't get it.
Anyway, so again he repeats likesign isn't on, and then like the
guy's like dumbfounded, theworker, like, what are you
(08:08):
supposed to say to that?
Twice, he's like pointing thisthing out, and then the customer
gets into okay, I want XYZ,whatever he was ordering, and
he's like, pack it to go.
I'm in a hurry this time, thistime, excuse me.
So you've been there before, soyou are a returning customer.
(08:31):
You came back.
Here's what I don't get.
If you like a restaurant or acafe or a bakery or a certain
local business, don't be rude,like you know, make friends, you
know.
These these people, okay.
Here's the thing I want toemphasize about local
businesses.
(08:52):
Local businesses open becausethey want to serve their
community.
unknown (08:57):
I don't get it.
SPEAKER_00 (08:59):
Like they want to share their, you know, um, if
it's their authentic cuisine, ifthey want to share, um, you
know, their love for cooking forpeople with you, with the
community.
Like, you don't you we can wecan be friends, we can be we're
not enemies, we can be friends,like we can talk nicely to each
(09:22):
other.
So I don't know why thiscustomer was so just hung up on
this sign, hung up on the sign,and it just ruined his day.
I I mean like the smallest, thesmallest things.
So, um yeah, I was justeavesdropping on this, and you
know, like it's a small place,like I can't even, you know,
(09:44):
whisper, whisper on my husband,and I'm sitting there, like just
just looking at my husband, andhe's giving me this look like
why why are you staring at me?
Like, what's going on?
I couldn't even tell him astory.
I had to keep it in, I had tosuck it in until we left the
bakery.
I couldn't say anything, andthen you know, the guy like
(10:05):
takes his order and go, but wow,I just I'm like, I and and you
know what?
Kudos to the worker because hewas just so just nice and
professional and you know,accommodating, and like here's
your order, sir, have a niceday.
And I mean, gosh, likesometimes.
(10:26):
So I work in a restaurant, likeI work for somebody, and there
are days when I tell myself, I'mlike, man, if this were my
restaurant and somebody talkedto me like that, I just tell
them where to go.
And like he was just so likethis this worker was just so
calm, cool, collected.
It was just like really likerefreshing, just just to see
that just really coolpersonality.
(10:46):
So good job on on dealing withsomeone who just I felt just
could have just been nicer thatday.
And so we go up, super superchill guy, super nice guy.
We're ordering some stuff, somebak lavas, and um I was like
telling my husband I uh becausemy son had asked me the day
(11:09):
before, I don't know why hebrought probably because my
husband was talking about thisbakery to him because he got all
excited about it.
He's like, Mom, like my husband,my my son is is 10.
He's like, Mom, I really want totry Turkish Delight.
And like I've tried TurkishDelight in the past, and it's
very I mean, it's not foreverybody, it's not for
(11:32):
everybody.
Turkish Delight is a little bitchewy, gummy, and I just not for
me.
I'm Turkish, so you know, notfor me, but that's okay.
But my son wanted to try it, andwe were standing at the counter,
and I was like just chattingwith my husband.
I'm like, you know, like uhRiley, that's our son.
(11:53):
We wanted to try some Turkishdelight, and there was some in
the case, and I'm like, maybe weshould get him one.
I don't know, but like I feltlike my son wouldn't like it,
but anyway, so the the theworker was like, you know, go
have a seat, I'll just I'll callyou up when it's all packaged
up.
So we're like, okay, so we'resitting, we're sitting, I feel
(12:14):
like I honestly felt like it wasmy granny's house.
I swear to you, like, we'resitting on these, um, on these
like little little couches, andI'm just staring at this little
circle coffee table with a doilyon it, and I'm like, oh my gosh,
it just it just made me miss mygrandma.
(12:36):
It made me miss my grandma andwe're waiting and we're waiting.
And again, I couldn't help, Icouldn't help, I couldn't help
it guys.
Eavesdrop on people'sconversations because like I
said, it's just this industry.
This industry just makes you sojust uh needing to be uh aware
(12:58):
of your surroundings becausesometimes you'll be passing by a
table and they'll just like it'sjust like a little or a little
gesture movement, like they needyour attention, but they don't
want to be rude.
Like you just have to be so likein tune with your environment at
all times.
So I couldn't help it.
I'm like in this bakery, I feellike like oh my god, I'm at
work, and I'm just overhearingthis conversation.
(13:21):
I couldn't turn it off.
I could it's like it's just thislike thing I just can't turn off
in public anymore.
And it was this this older lady,she was so adorable.
You know what she said?
She goes, Okay, she was talkingto her friend on the phone, she
was there with like another twoladies, and they were talking
(13:41):
amongst themselves, and she wason the phone and she was talking
to someone, and she goes, shegoes, and have you ordered from
Amazon before?
Sorry, have you ordered fromAmazon before?
Is what she said, and it was sooh my god, I can't, I'm crying
(14:02):
because it's it's so adorable,it's so adorable.
I loved it.
I'm like, there are people inthe world that haven't ordered
from Amazon, and it was likelymaybe like a friend or someone
who is like you know, maybe anolder generation that isn't as
comfortable with technology, andnow I'm just like like my eyes
(14:23):
are huge, like saucers, and I'mjust like looking over at my
husband, just holding in thegiggles because it was so cute,
it was so cute, and she's on thephone talking about teaching her
friend or whoever was on theother end ordering practices off
Amazon, and she's like, it'sokay if you don't know, I'll get
(14:46):
them to deliver it to me.
It was so cute, it was so cute.
So I'm like, man, I just I needI need to be able to just not
just just I don't know take abreak from being so aware of my
surroundings in public.
Like I need a break from itsometimes.
And then finally, finally, wewent up to the to the counter,
(15:10):
our stuff was ready, and youknow what the guy did?
I have to tell you something.
You know what good customerservice is.
I appreciated this so much.
So the worker, I guess heoverheard me talking to my
husband about the Turkishdelight and like not really
being sure if I should get likea piece for my son or not, and
(15:32):
they packed it in free ofcharge.
Can you believe that?
Just like lovely, lovely, likeyou know what I mean.
Like, it's like that, thosesmall gestures, and you're like,
I will be back here.
I'm coming back.
You care about people, you careabout people, you take shit from
people in the most polite way.
(15:53):
With your sign is an on guy, youare trying to make people's
dining and cafe experienceslovely, like lovely
establishment, like hats off toyou.
Love it, love it.
So he was like, bye guys, have agreat day, and and we left.
And it was just this like reallyinteresting experience because
(16:17):
now I just I feel like I'm justhearing things from all angles,
you know.
I see this interaction, I hearthe customers talking, it's
almost like um, like like havingthese like spidey senses, and
you just want to just shut itdown sometimes when you just go
out.
That's why honestly, okay, Ihave to be honest, I hate going
(16:38):
to restaurants.
Not only do I have like severedietary restrictions where I can
eat a lot of things, but I'mjust too attuned to all the
stuff going on around me, and itdrives me bananas.
So then we walk out and I'mlike, Oh, we got Turkish
Delight, that was so sweet ofhim.
And then, um, and then and thenas me and my husband get closer
(16:59):
to the car, I burst out laughingbecause I had to tell him about
Sign Guy, I had to tell himabout do you order from Amazon?
Like it was just it was toomuch, it blew my mind.
It blew my mind, and we were inthat cafe.
How long were we in that cafefor?
I think it was a total of 15minutes, like, and I just I just
(17:21):
heard and saw everything.
It was just a nightmare.
So I don't know.
You tell me what you guys think,all my servers, my bartenders
out there, if you work um, youknow, um at a hotel behind the
counter, if you work, you know,doing some sort of customer
service, does this happen toyou?
(17:42):
Are you just so just hyper awareof everything going on because
of the nature of your job thatyou cannot turn it off when you
go somewhere else?
Is this you?
Um, anyway, I really appreciateyou guys being with me today,
listening to my stories.
What do you guys think?
(18:03):
What do you guys think ofComplainer Gym?
What do you guys think of the umlovely gesture of the worker at
the cafe?
Please leave a review, a rating,let me know if you have had
anything similar happen.
Don't forget, subscribe to thepodcast, share, it would really,
really help me out.
(18:24):
Thank you for listening.
This is your bitter waitresssigning off.
Hi, my name is Yasmin, and I'll be your server
today.
I'm a full-time waitress at acasual dining restaurant.
I'm on foot for 10 hours a day,and I serve hundreds of
customers each week.
And these are my customerservice stories.
Hi guys, thank you so much forjoining me today.
Today I will be talking aboutbeing hyper-aware of your
(00:25):
surroundings as a server.
So anybody who's a server or abartender, or even if you're in
the customer service industry,you know how easy it is to be so
super aware of yoursurroundings.
When you're dealing withcustomers, you have to be really
(00:45):
observant about their bodylanguage and their reactions and
their tone of voice.
Um, and also, especially if youwork in a kitchen, just being
very aware of your surroundingsall the time because there um
are a lot of potentials forinjuries if you're not looking
where you're going or um thingsof that nature.
(01:07):
So definitely I feel like thecustomer service industry has
changed me.
I don't know if it's for thebetter, I don't know if it's for
the good, but I definitely justam so observant when I go out to
another business, to arestaurant, a cafe.
I can't help it.
I don't know what it is.
(01:28):
I'm just always looking around,taking it in.
Um, I definitely don't mean to,but you know, I do eavesdrop
because I can't help butlistening to what other people
are are are saying.
So in this story, um, it's aboutthis cute little Turkish bakery
(01:49):
that my husband found.
So one day he's like, babe, wejust we gotta we we gotta go
somewhere.
I'm like, where are we going?
Where are you taking me?
Why are you kidnapping me?
Where are we going, man?
And he's like, Oh, I found thisplace that serves baklava.
And what you have to understandabout my husband is that man has
(02:09):
a sweet tooth.
So, I mean, we all we all havesomething in our lives, but he
definitely likes his cookies andcandies and pastries, loves
pastries.
So he found this local place andhe was just so excited to go,
and he's like, Oh, I looked upthe hours, and we're just we're
gonna go on your day off, we'redoing this.
(02:32):
So he takes me um to this littlebakery, and shout out to Nurse
Bakery in um Grimsby, Ontario.
They are a really cute bakery,such a lovely little cafe.
If you're you know, if you'venever tried Turkish coffee or if
you've never tried buckleba,like you have to go.
(02:52):
You have you must, I'm tellingyou.
So we get there, and the onething about this bakery is that
it's got um this LED open signat the front, and it's not, you
know, like one of those papersigns that you flip like open
close, no.
So you're you uh will turn thesign on when your business is
(03:14):
open, turn it off when it'sclosed, and there's also
business hours underneath thatare lit up with the LED.
Um, and as we were walking up tothe bakery, the one thing was it
was a very, very sunny day.
So if you looked at the opensign from you know a certain
angle, it didn't look like itwas turned on, so um, but you
(03:37):
could clearly see people in thewindow, like it is it is a small
bakery, there's probably likethree, maybe four tables in
there, and you can definitelysee from the window that it's
open, and we walked in, and weum, as we walk in, so I'll just
give you a better appreciationfor this adorable bakery.
(04:03):
It honestly reminded me of mygranny's house.
I love my grandma, I love mygrandma, but it was like you
know, those plates.
Um, I don't know if everybody'sgrandma does this, but my
grandma does this.
She collects plates and they'vegot like uh patterns on it, and
flowers and paintings, and likethat's what it was.
(04:24):
It was just it was just all thisdishware, but it was on the
walls, like it wasn't on thetables, it was decorating the
walls, all this dishware, thesecute little like Turkish coffee
cups everywhere as decorations,doilies.
Oh my god, I thought only mygrandma had that many doilies,
like you guys.
This on the tables, it was likecrocheted, like little uh table
(04:48):
coverings and like littledoilies everywhere.
I'm like, oh my gosh, like Ijust I I felt a little bit like
I was in a museum or something.
I'm like, don't touch nothing,okay?
I don't know why people areeating on that table, don't
touch nothing, it's just toofragile.
It's too fragile in here, but itwas so cute, I loved it, so
adorable.
It was like honestly, just youknow, you very cozy.
(05:11):
Like, you just want to sit thereand chit-chat, drink your
coffee, which is obviously thepoint of it.
And we walk up to the counterand uh we get in line, and you
could see just in the case.
Oh my gosh, it looked so good,just all this buck lava.
It was just dripping and justsyrup and pistachio all over it.
(05:34):
Just like I'm telling you, I'mtelling you, just amazing,
amazing, amazing.
So we're standing in line, andyou know, being like the nosy
server that I am because I don'tknow, this business has changed
me.
Um, I'm I'm hearing thisconversation that people are
(05:55):
having in front of me.
It's this gentleman who'sordering something, and then the
really nice guy behind thecounter is taking his order, and
the customer goes to him, youropen sign isn't on.
Just like that.
Like just not hi.
Oh, where where I just want toask you, where did where did
(06:17):
manners go?
Like, not even like hi, how areyou?
I'd like to order this.
Nothing.
Like the guy just walks in, yoursign isn't on, your open sign
isn't on.
Buddy, you're in the bakery,clearly, it's open.
Like, do you do you not do younot see everybody eating at the
(06:38):
tables?
Like, there's a guy at thecache, like, obviously, we are
in an open establishment.
Like, I I don't anyway, so hiscomment, your sign isn't open,
and then you know, the workerbehind the counter, I I I can't
be certain, but I feel like itmight be a family business.
(07:00):
Um, and the gentleman who I'msure probably opened the
restaurant that day and probablyturned the sign on himself,
obviously having to be polite.
He's talking to a customer, he'slike, Oh, you know, no, I'm I'm
I'm pretty sure it's on.
He's like, No, your sign isn'ton.
And I'm like, what is sort ofwhat sort of crow?
(07:24):
I feel like I'm in the twilightzone.
Like you are in the bakery.
What what does it matter?
And it was sunny that day.
Okay, maybe from a certain anglehe couldn't like see that it was
like lit up.
I don't know.
Check Google check check Google.
Google will tell you the hoursof all businesses, and sometimes
(07:46):
they don't updateunderstandable, so just call the
business.
But you can clearly see from thestreet, there are people in the
bakery, so I I I I don't get it.
Anyway, so again he repeats likesign isn't on, and then like the
guy's like dumbfounded, theworker, like, what are you
(08:08):
supposed to say to that?
Twice, he's like pointing thisthing out, and then the customer
gets into okay, I want XYZ,whatever he was ordering, and
he's like, pack it to go.
I'm in a hurry this time, thistime, excuse me.
So you've been there before, soyou are a returning customer.
(08:31):
You came back.
Here's what I don't get.
If you like a restaurant or acafe or a bakery or a certain
local business, don't be rude,like you know, make friends, you
know.
These these people, okay.
Here's the thing I want toemphasize about local
businesses.
(08:52):
Local businesses open becausethey want to serve their
community.
unknown (08:57):
I don't get it.
SPEAKER_00 (08:59):
Like they want to share their, you know, um, if
it's their authentic cuisine, ifthey want to share, um, you
know, their love for cooking forpeople with you, with the
community.
Like, you don't you we can wecan be friends, we can be we're
not enemies, we can be friends,like we can talk nicely to each
(09:22):
other.
So I don't know why thiscustomer was so just hung up on
this sign, hung up on the sign,and it just ruined his day.
I I mean like the smallest, thesmallest things.
So, um yeah, I was justeavesdropping on this, and you
know, like it's a small place,like I can't even, you know,
(09:44):
whisper, whisper on my husband,and I'm sitting there, like just
just looking at my husband, andhe's giving me this look like
why why are you staring at me?
Like, what's going on?
I couldn't even tell him astory.
I had to keep it in, I had tosuck it in until we left the
bakery.
I couldn't say anything, andthen you know, the guy like
(10:05):
takes his order and go, but wow,I just I'm like, I and and you
know what?
Kudos to the worker because hewas just so just nice and
professional and you know,accommodating, and like here's
your order, sir, have a niceday.
And I mean, gosh, likesometimes.
(10:26):
So I work in a restaurant, likeI work for somebody, and there
are days when I tell myself, I'mlike, man, if this were my
restaurant and somebody talkedto me like that, I just tell
them where to go.
And like he was just so likethis this worker was just so
calm, cool, collected.
It was just like really likerefreshing, just just to see
that just really coolpersonality.
(10:46):
So good job on on dealing withsomeone who just I felt just
could have just been nicer thatday.
And so we go up, super superchill guy, super nice guy.
We're ordering some stuff, somebak lavas, and um I was like
telling my husband I uh becausemy son had asked me the day
(11:09):
before, I don't know why hebrought probably because my
husband was talking about thisbakery to him because he got all
excited about it.
He's like, Mom, like my husband,my my son is is 10.
He's like, Mom, I really want totry Turkish Delight.
And like I've tried TurkishDelight in the past, and it's
very I mean, it's not foreverybody, it's not for
(11:32):
everybody.
Turkish Delight is a little bitchewy, gummy, and I just not for
me.
I'm Turkish, so you know, notfor me, but that's okay.
But my son wanted to try it, andwe were standing at the counter,
and I was like just chattingwith my husband.
I'm like, you know, like uhRiley, that's our son.
(11:53):
We wanted to try some Turkishdelight, and there was some in
the case, and I'm like, maybe weshould get him one.
I don't know, but like I feltlike my son wouldn't like it,
but anyway, so the the theworker was like, you know, go
have a seat, I'll just I'll callyou up when it's all packaged
up.
So we're like, okay, so we'resitting, we're sitting, I feel
(12:14):
like I honestly felt like it wasmy granny's house.
I swear to you, like, we'resitting on these, um, on these
like little little couches, andI'm just staring at this little
circle coffee table with a doilyon it, and I'm like, oh my gosh,
it just it just made me miss mygrandma.
(12:36):
It made me miss my grandma andwe're waiting and we're waiting.
And again, I couldn't help, Icouldn't help, I couldn't help
it guys.
Eavesdrop on people'sconversations because like I
said, it's just this industry.
This industry just makes you sojust uh needing to be uh aware
(12:58):
of your surroundings becausesometimes you'll be passing by a
table and they'll just like it'sjust like a little or a little
gesture movement, like they needyour attention, but they don't
want to be rude.
Like you just have to be so likein tune with your environment at
all times.
So I couldn't help it.
I'm like in this bakery, I feellike like oh my god, I'm at
work, and I'm just overhearingthis conversation.
(13:21):
I couldn't turn it off.
I could it's like it's just thislike thing I just can't turn off
in public anymore.
And it was this this older lady,she was so adorable.
You know what she said?
She goes, Okay, she was talkingto her friend on the phone, she
was there with like another twoladies, and they were talking
(13:41):
amongst themselves, and she wason the phone and she was talking
to someone, and she goes, shegoes, and have you ordered from
Amazon before?
Sorry, have you ordered fromAmazon before?
Is what she said, and it was sooh my god, I can't, I'm crying
(14:02):
because it's it's so adorable,it's so adorable.
I loved it.
I'm like, there are people inthe world that haven't ordered
from Amazon, and it was likelymaybe like a friend or someone
who is like you know, maybe anolder generation that isn't as
comfortable with technology, andnow I'm just like like my eyes
(14:23):
are huge, like saucers, and I'mjust like looking over at my
husband, just holding in thegiggles because it was so cute,
it was so cute, and she's on thephone talking about teaching her
friend or whoever was on theother end ordering practices off
Amazon, and she's like, it'sokay if you don't know, I'll get
(14:46):
them to deliver it to me.
It was so cute, it was so cute.
So I'm like, man, I just I needI need to be able to just not
just just I don't know take abreak from being so aware of my
surroundings in public.
Like I need a break from itsometimes.
And then finally, finally, wewent up to the to the counter,
(15:10):
our stuff was ready, and youknow what the guy did?
I have to tell you something.
You know what good customerservice is.
I appreciated this so much.
So the worker, I guess heoverheard me talking to my
husband about the Turkishdelight and like not really
being sure if I should get likea piece for my son or not, and
(15:32):
they packed it in free ofcharge.
Can you believe that?
Just like lovely, lovely, likeyou know what I mean.
Like, it's like that, thosesmall gestures, and you're like,
I will be back here.
I'm coming back.
You care about people, you careabout people, you take shit from
people in the most polite way.
(15:53):
With your sign is an on guy, youare trying to make people's
dining and cafe experienceslovely, like lovely
establishment, like hats off toyou.
Love it, love it.
So he was like, bye guys, have agreat day, and and we left.
And it was just this like reallyinteresting experience because
(16:17):
now I just I feel like I'm justhearing things from all angles,
you know.
I see this interaction, I hearthe customers talking, it's
almost like um, like like havingthese like spidey senses, and
you just want to just shut itdown sometimes when you just go
out.
That's why honestly, okay, Ihave to be honest, I hate going
(16:38):
to restaurants.
Not only do I have like severedietary restrictions where I can
eat a lot of things, but I'mjust too attuned to all the
stuff going on around me, and itdrives me bananas.
So then we walk out and I'mlike, Oh, we got Turkish
Delight, that was so sweet ofhim.
And then, um, and then and thenas me and my husband get closer
(16:59):
to the car, I burst out laughingbecause I had to tell him about
Sign Guy, I had to tell himabout do you order from Amazon?
Like it was just it was toomuch, it blew my mind.
It blew my mind, and we were inthat cafe.
How long were we in that cafefor?
I think it was a total of 15minutes, like, and I just I just
(17:21):
heard and saw everything.
It was just a nightmare.
So I don't know.
You tell me what you guys think,all my servers, my bartenders
out there, if you work um, youknow, um at a hotel behind the
counter, if you work, you know,doing some sort of customer
service, does this happen toyou?
(17:42):
Are you just so just hyper awareof everything going on because
of the nature of your job thatyou cannot turn it off when you
go somewhere else?
Is this you?
Um, anyway, I really appreciateyou guys being with me today,
listening to my stories.
What do you guys think?
(18:03):
What do you guys think ofComplainer Gym?
What do you guys think of the umlovely gesture of the worker at
the cafe?
Please leave a review, a rating,let me know if you have had
anything similar happen.
Don't forget, subscribe to thepodcast, share, it would really,
really help me out.
(18:24):
Thank you for listening.
This is your bitter waitresssigning off.
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