Biz Bytes

Biz Bytes

The show for leaders who want their technology investments to work and understand that starts with fixing the operating model. We talk about the work that happens before the system gets switched on. We unpack the messy middle between “strategy approved” and “technology delivering value”. We teach the execution disciplines that make tech adoption stick.

Episodes

August 29, 2025 44 mins

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Getting caught in the strategic "messy middle" is a common struggle for Kiwi businesses – that uncomfortable space between having great ideas and actually realizing their value. Rob Erskine and Tony Rutherford, founders of Copper Fox consultancy, bring decades of commercial experience to this candid conversation about why so many business strategies ultimately collect dust.
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The whiteboard mirage represents the grand illusion in business where brilliant strategies developed during off-site meetings evaporate once teams return to their desks. I explore the critical gap between strategy as a concept and strategy as an operational reality, providing actionable frameworks to ensure your strategic vision translates into Monday morning execution.

• Distingu...

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July 29, 2025 43 mins

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What happens when you stop treating technology as a cost centre and start viewing it as a strategic enabler for your organisation? Anna Campbell, Chief Support Services Officer at Whakarongarau Aotearoa (New Zealand's telehealth services), provides compelling answers in this thought-provoking conversation about breaking down traditional silos.

Anna's unique portfolio enc...

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What happens when two podcast hosts named Anthony—one Australian, one Kiwi—discover they both run shows called "Biz Bytes"? Magic, that's what. This special crossover episode dives deep into communication as the fundamental cornerstone of business success.

Drawing from Anthony Pearl's extensive background in broadcast journalism and talk radio, we explore why t...

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Ever wonder what happens when a biotech innovator throws out the traditional organizational playbook? Moderna has made waves by merging their IT and HR departments into a unified "Digital People Organization" — a move that's both fascinating and potentially transformative.

This isn't just administrative reshuffling. It's a strategic response to AI becoming...

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The Magic Bullet Myth: Why Your New Tech Investment Might Be Doomed

We’ve all heard the promise: "This new software will solve everything!" But behind most failed system implementations is a fundamental misunderstanding of what drives successful change. In this eye-opening Mythbuster, we unpack why technology alone is never enough.

A successful system change relies on a t...

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June 24, 2025 4 mins

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We've got some changes for biz bytes - more content, more regulalry. Here's a snippet of what I've got in mind. 

Music by arnaud136 from Pixabay

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Have you ever wondered why some businesses thrive while others with similar products merely survive? The secret often lies not in what they do, but how they think about what they do.

Dom Bish joins me for a fascinating deep dive into the critical difference between strategy and planning—a distinction that could transform your business approach. With five years at the helm of Bolst...

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Discover the future of HR through the lens of AI innovation with Annie Johnson, co-founder and chief product officer of Humaneer. Annie takes us on her incredible journey from a traditional HR role to spearheading AI-driven solutions that are reshaping how organizations operate. She uncovers the concept of purpose-led design, aligning technology with company values to create ethical and ef...

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In this episode, I'm joined by Melissa Crawford, a visionary leader who bridges the gap between technology and human psychology. Melissa shares her insights on the future of work, the power of strategic foresight, and the importance of human-centered technology.

We'll explore topics like:

  • The impact of AI on the workplace
  • The future of remote work and hybrid models
  • The importance...
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In this episode, we’re joined by Tim Warren, an expert in luxury, innovation, and entrepreneurship. Tim takes us on a journey through the world of high-end cars, particularly the Rolls-Royce Spectre, and reveals how the lessons from this luxury brand can be applied to businesses of all sizes.

We’ll explore topics like:

  • The importance of customer experience
  • The power of specialization
  • The r...
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In this engaging episode, Ant McMahon is joined by Asa Cox where they explore the critical transition from AI experimentation to full-scale production. 

They explore the hurdles businesses face, such as privacy, security, and governance issues, and the necessity of integrating AI into existing data systems. 

As AI reshapes organizational structures, the conversation touch...

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If you're interested in your own copy of Fast Forward Aotearoa,  visit https://www.ffwd.nz. use BIZBYTES10OFF at checkout for a 10% discount

In this episode, I'm joined by Ben Reid, author of “Fast Forward Aotearoa", his latest book which explores How Exponential Technology is Defining the Future of New Zealand… and What We Can Do About It.” 

During our dis...

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As outlined in our previous episode, productivity is one of three key levers in generating business success so it’s vital we take it seriously.

One of the driving factors of sub-par productivity is waste. Waste can be found in both doing or spending too much – inefficiencies and duplication; or not doing enough – untapped or underutilised potential.

  • TIMWOOD Model: A productivit...
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Optimise Costs, Revenue, and Efficiency to drive positive change that sticks.

In today's episode we  focusing on three key areas. 

First, the core business levers: managing costs, growing revenue, and improving efficiency. 

Second, digital transformation: it’s not just about new tech, but how it can reduce costs, increase revenue, and boost efficiency. 
...

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Digital transformation can open many doors – giving you an exciting pathway towards innovation, growth, customer and staff fulfilment, and that sought-after competitive edge. But like most things in business and life, risks lurk in the background.

Don’t let this put you off continuing to develop and adapt though – when you have a robust digital roadmap in place you mitigate the po...

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Do you find yourself in a state of decision paralysis because you feel you don't have all the data you need?

Did you consider that by the time you have all the data, it might be too late?

Especially if the data is coming from the wrong sources. 

Consider this: have you got enough data to make a decision you can live with.

In this episode, I speak wi...

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October 18, 2021 49 mins

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The last 18 months have been notable for their volatility.

Opinions have become currency, not always based on fact. 

We've seen that we're not that great at predicting the future and, as a result, are never fully prepared - that just makes things more uncertain and leads to more opinions.

How can you separate fact from opinion?

First, remember ...

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When Joe Santana ran a recent survey on AI tools, 63% of HR professionals who responded thought that introduction of AI would make the organisation more balanced.

But will it?

Or could AI make a company less diverse if it’s not delivered correctly?

In this episode, I talk with Joe about the potential impact of AI on diversity, equity, and inclusion. We discuss ho...

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As an entrepreneur, you know what it takes to get things done: finding a need and filling it, building a business from the ground up to do so. Unfortunately, for many entrepreneurs, their work becomes their life. When people talk about work-life balance you nod along and agree that it’s important, but then turn around and throw yourself back in. You might dream of a 3-month walk-about, or ...

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