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May 2, 2023 14 mins

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Sisters Dayna and Nicole Buchanan took over the operation of the Craypot in Jackson Bay, South Westland in 2018. Since then they have transformed the menu which features beautifully presented fresh kaimoana and produce from local suppliers. 

The Craypot has become a go to place for visitors wanting a truly authentic New Zealand food experience. The Craypot hosts many passing tour groups but it has now become a sought after destination for helicopter tours groups. Dayna and Nicole absolutely love what they do and have an eye to the future but are mindful of preserving the uniqueness that draws people far and wide to The Craypot.

Today we speak to Dayna about how they took over ownership of the Craypot, what it is like living in such an extremely isolated area and winning the NZI Rural Women NZ Business Awards.

Apply for the 2023 NZI Rural Women NZ Business Awards here: https://ruralwomennz.nz/nzi-rural-women-nz-business-awards-2023/

See omnystudio.com/listener for privacy information.

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Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 1 (00:08):
Welcome to the Black Heels and Tractor Wheels podcast, where
we are sharing stories from a range of women from
around New Zealand.

Speaker 2 (00:14):
For nearly a century, Rural Women New Zealand has been
dedicated to strengthening and supporting women and children to become
empowered members of their communities.

Speaker 1 (00:22):
We hope that by hearing these stories from inspiring women
all around the country, you'll feel inspired yourself.

Speaker 2 (00:29):
We're your hosts, Emma Higgins and Claire Williamson and would
love for you to join and subscribe to our podcast
so you don't miss our rural stories.

Speaker 3 (00:37):
Dana the look. Normally we start off with asking about
your background and whether you've been rural for your whole life.
I think it's well, actually no, I might be jumping
the gun here, but considering your operations in I don't
want to say quite literally the middle of nowhere, but
it is a very isolated area, I just going to

(01:00):
make the assumption that you have always been rural. So
just tell us a little bit about you and your
journey to how you got to the place that we're
going to start talking about soon.

Speaker 4 (01:10):
So we grew up on a deer farm in the
south Turnbull River, down the South timpl River. So we
lived there until we were ten years old. So my
father managed the farm there as well as truck driving,
and he was a commercial fisherman for some time during
the crayfish And then yeah, in the year two thousand

(01:32):
they built a place more out of the valley in town,
and yeah.

Speaker 5 (01:38):
We just thought it were still very rural.

Speaker 3 (01:40):
Can you tell us a little bit about where South
Timbull is for those that might not be so familiar
with that part of the world.

Speaker 4 (01:46):
So South Tumble is in part down the bottom of
the West coast. So you just head off half Jackson
Bay Road down about a probably twenty k.

Speaker 6 (01:57):
Ravel road and you will find us on ere We
Deer Farm.

Speaker 3 (02:00):
Beautiful country, big country, big sand fleas. That's my memories
of coming through that beautiful part of the world. Yeah, lies,
so tell us then a little bit more about Jackson's
Bay itself.

Speaker 4 (02:15):
So Jackson Bay is as far south as you can
drive on the West coast. It is just a little
tiny fishing community. There's no permanent residents, but there is
one lady who comes and goes like she's she's been
living there forever. Yes, So the crayport was put there

(02:38):
about twenty seven odd years ago. It was towed over
from Terro behind a little tractor by man and yeah,
so we are to say the theft owners of it. And
it's just nestled just on the terrace above the ocean,
and it's beautiful.

Speaker 3 (02:57):
I've seen the images. I haven't yet been for a
wee look see, but I can't wait. That images were
so stunning. And we just saw the most amazing videos
put together by our team, or actually by you guys
when you entered into our Enzidye Business Awards. And we'll
come to that in a moment, but I want to
unpick before we get into the present day and your

(03:18):
amazing success. How did you How did you buy a business?

Speaker 2 (03:24):
Like?

Speaker 3 (03:24):
What inspired you to buy it? Was it like you
were driving by one day and you're like you saw
it up for sale and you're like, yep, great. Was
it something that you've been thinking about for a while
or was it something else?

Speaker 4 (03:35):
So I remember when it was first turned up in
Jackson Bay, but the owner before us, Meg, she owned
it for fourteen years and I worked alongside her for
thirteen of them, and I always just knew that one
day I wanted that and she was getting pretty over it,
she was getting a bit older, and she just she
had sort of been threatening she was going to sell

(03:57):
for a few years. And then I talked to my
sister and who was away farming in Glenalkey, and I
just said, look, she wanted to come home, but she
sort of had nothing to come home too, like no
sort of farming jobs and that, and I said, look,
let's just buy that. Let's just wing it, and we
just wan it and it was sweet.

Speaker 6 (04:17):
That's incredible.

Speaker 3 (04:18):
Obviously had experience working within the crepot itself, so you'd
had yeah, thirteen thirteen years of that experience. But tell
me a little bit about owning a business itself. How
did you find that leap from employee to business owner.

Speaker 4 (04:34):
Definitely had its challenges with sales through it not too bad.
There's a lot of learning because we've never done anything
like it before. But it's been really cool. It's been fun. Yeah,
I have no regrets at all. I got a bit
when the pandemic hit and I was like, you know

(04:54):
that we'd only had it for two years, might have
been our second season when COVID hit, So yeah, I
was a bit nervous, but it was fine.

Speaker 3 (05:02):
Yeah, yeah, they would have been New wrecking fair anyone
I think who was a business owner at that point
in time, but particularly given your reliance on the tourism
trade as well, I can imagine tell us how you
got through that period of time.

Speaker 5 (05:16):
So we were really lucky.

Speaker 4 (05:18):
We've done a lot of social media work and we've
done a wee bit with various film crews. So there
was Fish of the Day with Clark Gayford. There was
cool that got the word out, and there's another one
that's been ined in Germany and he's actually just not
long finished his second one with us, and.

Speaker 5 (05:38):
They're just really helped.

Speaker 4 (05:40):
I know Germany's obviously it's overseas, but you get people
like New zeal people that were in New Zealand from
the you know, when the pandemic hat and just kwe
the Kiwis were just traveling. So yeah, we're really lucky
we got Yeah, we stayed. We were really busy throughout
the whole pandemic.

Speaker 3 (05:59):
I'm so pleased with you. That's awesome, And tell me
a little bit about working with your sister. By the way,
she's not on this podcast, so you can feel free
to dish the dirt if you need.

Speaker 6 (06:08):
To no, it's really cool.

Speaker 4 (06:10):
So our first year trading, Nicole was still farming over
in glendal Key, and she was always intending to come
home and we're going to work together for the second
year and have a couple of you know, a couple
of other stuff. But then I got pregnant in the
first year, so that was we surprise and a welcome surprise.

(06:32):
So my baby was June on the same day were
usually open for the season, so she's basically thrown on
the deep end. Me come on board the previous owner
to help out for the first two weeks to sort
of show with the ropes.

Speaker 6 (06:46):
But yeah, she picked it up really well. Because I
was in the hospital, I couldn't do anything.

Speaker 3 (06:52):
Of course, as as one does when they're having a
baby and everything else.

Speaker 4 (06:57):
Shipped out a month early just because I have rural
isolated we are, so I had to go to the
I to go to Dunedum for a whole month while
I was waiting. So yeah, I was doing the orders
and stuff, you know, the food orders, and John do
as much as I could from the air. But as
far as it comes to sort of liked she had
never made a coffee in her life. She's yeah, she's

(07:18):
always done farming. But yeah, she's really nailed it. I
remember she once cooked breakfast for us and it was
like venison steak and baked beans and eggs and stuff.
You know, it was off before a hunt or something,
or like a bush mushin, and she put the eggs on.

Speaker 6 (07:32):
First, and I was really.

Speaker 5 (07:35):
Nervous to have her just thrown in there.

Speaker 6 (07:37):
But she's nailed it.

Speaker 3 (07:39):
It is so cool. I'm going to segue here. I'm
going to come back to your business now and where
you guys are right, But I want to I want
to just get a little bit of an understanding from
you around your pregnancy in rural health and how you
experienced that whole period of your life, because, like you said,
you are probably one of the most isolated places in

(08:00):
New Zealand when you think about it, and you were
shipped out, you know, a month early due to you know,
needing to be close to facilities before the birth. How
did you go with care beforehand and afterwards with your
pregnancy and baby.

Speaker 4 (08:17):
So, I I guess I kind of buried my head
and stand a bit at the start, and I never
got a midwife till I was about maybe four months
long or maybe about three months. I said, I booked
my own scan or the doctor lady and has booked
my scan, my first one, and then she actually booked
my second one.

Speaker 6 (08:35):
And then she said, we really need to find you someone.

Speaker 5 (08:37):
So that was a bit hard.

Speaker 4 (08:38):
I was trying to go one okay because it's closer
but different THHB. So I ended up for an amazing
lady from Graymou and I never saw her since my
twenty week scan. I would just see other doctors I've
met in friends Joseph, I'd just see whoever was working
on the day. And basically I I never had her

(09:01):
with me.

Speaker 5 (09:01):
At the birth.

Speaker 4 (09:02):
So I birthed Dunedin because I had family there. And yeah,
I saw her I think at my two weeks two
weeks after baby check out. So yeah, bit of a gap.
It was cool though. We're just curised.

Speaker 3 (09:16):
So for listeners who are listening to this just for
the record, So I've just done a quick Google, huss
and Graymouth are about four hours away by car, it seems, yeah,
friend Joseph is in the middle, so what's that a
couple of hours?

Speaker 5 (09:31):
Yeah, a couple of hours.

Speaker 3 (09:32):
Yeah, wow? And when did you come back from Tonedin
Hospital back to hearst.

Speaker 4 (09:39):
So he was due on the tenth. He come nine
days late. And then I think I was out of
hospital after a couple of complications. I think I was
out on day five and then the next day it
was like home. But I think i'd done my first
shift back. I think he was three weeks old.

Speaker 6 (09:57):
I had to come in.

Speaker 4 (09:58):
It was only for two days and they were broken up,
so it was like Wednesday or Friday or something, so yeah,
I'd just turn up and I have my little booby
pumps and stuff.

Speaker 6 (10:09):
Yeah.

Speaker 3 (10:09):
And so what did you do with Lucas while you
were while you were working?

Speaker 4 (10:13):
So my mom had Lucas for me because his dad
was working. He actually had to go back to work
two days after we got.

Speaker 6 (10:20):
Home from hospital.

Speaker 4 (10:21):
So yeah, and he was away driving for the whole week,
so it was just me at home.

Speaker 5 (10:27):
It was cool though.

Speaker 3 (10:28):
So what does day care or support or childcare look
like for you?

Speaker 2 (10:34):
Normally?

Speaker 5 (10:36):
Day here?

Speaker 4 (10:38):
Just there's no day here. I wish child here. My
mom's amazing. If I like, you know, if I have
to work or if something comes out, she was like, yep,
I'll take him.

Speaker 3 (10:50):
Okay, So tell me more about the business side of things.
Who So you spoke about Meg being you know, the
previous owner and she jumped back in for a couple
of weeks. I imagine, Wow. Tell me who has been
like one of your champions or supporters or who has
really helped you get this to the roaring success that
it has been. We've spoken about your sister, and she's

(11:10):
obviously super incredible and is super talented herself to be
able to pick up things and run with that. But
who has helped you?

Speaker 4 (11:17):
I would say Nicole, my sister, without her doing the
day to day running because there's no trial care or
daykey here, so I've been able to do more online
online side of it and say, apply for the awards.
We would have never had. I wouldn't have even had
a chance to even know what they were. You know,
I wasn't at home, if she wasn't bend there doing it.
We got a full solid team of girls. We didn't

(11:40):
have to train anyone this year. It was amazing. They
will come back from last season. See it was really cool, fantastic.

Speaker 6 (11:45):
That's superstars for listeners out there.

Speaker 3 (11:47):
The reason that we're chatting, or one of the reasons
that we're chatting is because you guys the Creepot won
our Bountiful Table category for the Ens of a Rural
Women New Zealand Business Awards, So that was just so
amazing to have you guys travel all the way from
your we spot, your beautiful part of Paradise up to
Wellington to help us celebrate at the end of last year.

(12:09):
So tell us a little bit about I guess what
might be coming for you guys over the next twelve months.
There's obviously a lot of things happening in the pipeline,
but as the business itself, you know, what are you
hoping for over the next twelve months?

Speaker 4 (12:23):
Keep going, keep doing what we're doing. Really yeah, the
social media a lot, the online stuff's been amazing. We've
had heaps of tour groups this year, like the most
we've ever had. We get a bus every week which
you can have anywhere between eighteen and like thirty nine
people on it.

Speaker 5 (12:43):
So here we have cycle tours.

Speaker 4 (12:45):
We've had we get them weekly, like different about three
different types, maybe four hoe, some hikers from Hoko Techa.
We do quite a lot with the helicopter line now,
which is really cool. They come and even so often yeah,
so just keep that up.

Speaker 3 (13:03):
Awesome. Yeah, well, you guys are there's a lot of
things happening. You guys are juggling a lot of things.
So it sounds as though you've got quite a winning,
successful formula, so I can imagine, Yeah, just trying to
keep keep doing what you've been doing and keep doing
it is such a high standard. Can really be the
focus for the next twelve months. We are so looking
forward to watching you grow in this and the more

(13:26):
developments that come out of this part of the beautiful
world that you guys live in. We were just so
thrilled to see you at the awards. We were so
thrilled that you could be our category winners. And yeah,
we will look forward to I guess watching you on
the Space and hopefully interviewing you in a couple of
years time, and just seeing how you've taken over basically
the bottom of the South Island maybe world domination, or

(13:49):
at least South Island domination. Dana, thank you so much.
You are a gym and yeah, we have really loved
watching you guys go. So thank you for your time
and we will be speaking again soon hopefully. Right, So,
if you have enjoyed this chat and the others that
we've held with fantastic rural women.

Speaker 1 (14:09):
Then please support us by joining the fold.

Speaker 2 (14:12):
Just get through our website Ruralwomaninzied dot in Zied, or
check out the show notes to sign up and be
part of shaping future generations for women in rural New Zealand.
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