Boss Better Now with Joe Mull

Boss Better Now with Joe Mull

A fun, energizing show for BossHeroes who can use a regular dose of advice, humor, and encouragement.

Episodes

When a Good Employee Becomes Unreliable

August 20, 2023 • 10 mins
A manager wrote to me recently with this question, I've got an employee who joined our team last year, and she does a great job, but she calls off a lot. Each time is for a perfectly good reason. Her son was sick, then her furnace died, then her dad had a fall. You get the idea. She's a single mom like I was, so I want to be understanding and support her. I know how hard it is to juggle everything alone. She tries ...
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When Employees Cry, "Hey, No Fair!"

August 6, 2023 • 11 mins
When the Coronavirus closed schools and daycare centers across the country, working parents everywhere faced a crisis. How do I go to work, homeschool the kids, take care of a house that we can't leave, and keep everyone from killing each other? While in quarantine, it was a demanding multitasking mess. In response, many companies rushed to help their employees by creating flexible work arrangements and generous le...
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Why Having a Bad Boss Won't Make You a Good One

July 23, 2023 • 7 mins
For eight consecutive years, I partnered with a local hospital to deliver a leadership development workshop to the residents there going into their fourth year. The fourth year of residency at this hospital required those early career physicians to supervise others really for the first time in their careers. As part of that morning spent together, I'd facilitate a series of exercises and discussions to get these yo...
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Common Things Bad Bosses Say

July 9, 2023 • 9 mins
If you've been in the workforce for any amount of time, you've probably heard a boss say something to an employee that just made you cringe. Maybe it was an inappropriate remark or an off-color joke or something to belittle or demean the employee. Sadly, even smart bosses do dumb things from time to time. In fact, there are a couple of common boss phrases that we need to eliminate from our repertoire because they d...
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The Biggest Mistake New Leaders Make

June 25, 2023 • 6 mins
I want you to imagine that you've just sat down at a restaurant for a dinner out with your family. Now, imagine that the waiter came to the table, introduced himself, and then announced what you would be having for dinner. How would you react? You'd probably be shocked, right? And you'd probably object. "No, I'm not having the steak because I'm a vegetarian." Now, imagine that when you started to speak up, the wait...
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Can Bosses Be Friends With Employees

June 11, 2023 • 8 mins
Here's a question that comes up a lot - especially among newer managers. Can bosses be friends with employees? Answer: Sure they can! Believe it or not, it happens all the time. Perhaps the better question to ask though...is should they? For my money, asking this question is a little like asking if you can and should eat an entire 24-pack of string cheese at once. Can you? Sure, I guess. But if you do, some very u...
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Your Frazzled Brain + The To-Don't List

June 4, 2023 • 37 mins
Are you finding it harder than ever to concentrate? Is your brain filled with nonstop chatter about what you should do or remember? Plus, maybe it’s time to make a to-DON’T list. That’s what’s ahead now on Boss Better Now.
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Burnout Checkup + No Sway at Big Company

May 28, 2023 • 47 mins
It turns out there’s not just one kind of burnout, there’s actually six. We’ll tell you what they are and why understanding them matters. Plus, how does a small boss fish in a big company pond improve morale with little power to make change? We’re starting now on Boss Better Now.
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The Office Romance Problem + Stop Working on Vacation

May 21, 2023 • 30 mins
You’re the boss and you’ve just discovered that two team members are dating. What do you do? Plus, stop working on vacation! Let’s get after it now on Boss Better Now.
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Do You Have a BossSquad + Morale and Retention 911

May 14, 2023 • 36 mins
Do you spend time with other leaders talking about the challenges of being a boss? Plus, how do you fill positions and keep morale up for employees in a high-stress, low-pay job? We discuss it all now on Boss Better Now.
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The Great Boss Factor + You Told Gen Z To Do This

April 30, 2023 • 29 mins
So exactly what does it take for an employee to describe their leader as a great boss? Plus, these Gen Z workers today are just so different...or are they? Join me now, on Boss Better Now.
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5 Questions to Ask Employees + What Coaching Sounds Like

April 23, 2023 • 41 mins
An argument can be made that it’s more important to keep a good employee than to try and find a new one. That’s why today we’re reviewing 5 questions every boss should periodically ask their employees. Plus, do you know what coaching actually sounds like? You’ll hear it now, on Boss Better Now!
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Taking Over a Scarred Team + About Transfer Trust

April 16, 2023 • 38 mins
How do you get off on the right foot with a team that's been done wrong, and is not likely to trust? And what if the prior boss, who caused some of these issues, was still going to be around? We're unpacking it all now, on Boss Better Now.
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Why Belonging Matters + Get Employee to Move Faster

April 9, 2023 • 40 mins
One of the biggest reasons employees quit is something that almost no one at your company is talking about. Plus, do you have an employee who you wish had a bit more giddy-up in their step? Let’s dive in now on Boss Better Now!
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Stop Fixing Weaknesses + Overcoming Distractions

April 2, 2023 • 38 mins
You know all that time and effort you spend trying to help team members improve on their weaknesses? It may be a waste of time. Plus, the settings you need to change on your computer to accomplish more, suffer less, and stay sane. That’s what’s ahead now on Boss Better Now!
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What Kills Employee Morale and Retention + Stop Being So Hard on Yourself

March 26, 2023 • 44 mins
There’s a silent killer of morale and retention that’s been ever-present in workplaces for years. I’ll tell you what it is in an exclusive excerpt from my new book Employalty. Plus, stop being so hard on yourself. Oh, and we have a really big announcement…there’s so much happening now on Boss Better Now.
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Why Employees Are Leaving + Helping Staff with Urgent vs Non-Urgent

March 19, 2023 • 43 mins
This week you get an exclusive sneak peek at my new book, as we’ll be talking about one of the biggest reasons employees everywhere are leaving employers. Plus, what are some ways to help team members cut down on bringing you non-urgent matters repeatedly that they think you need to address immediately? That’s what’s ahead now on Boss Better Now.
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Does Everyone Understand You + Stop Assigning Tasks

March 12, 2023 • 33 mins
Are there times when you feel like you’re being clear but the people around you don’t get what you’re trying to say? We’ve got some help for you ahead. Plus, if you want your employees to take more ownership of their work and do more critical thinking around it, you may need to change how you assign that work. Play that theme music now on Boss Better Now.
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ReVisionary Thinking with Courtney Clark

March 5, 2023 • 46 mins
Sometimes you have to change your plans to reach your goals. That’s the real work of resilience and one of the many brilliant insights shared by today’s guest. It’s happening now on Boss Better Now.
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The Pros and Cons of Asynchronous Work + Employee FMLA Overuse

February 26, 2023 • 42 mins
The idea of asynchronous work is suddenly everywhere. Is that a good thing? Plus, a listener asks for advice about an employee overusing an FMLA leave and the toll it’s taking on her team. That’s what’s ahead now on Boss Better Now.
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