Boys Under The Hood

Boys Under The Hood

You can run a successful Auto Repair Shop and James and Pat can show you exactly how! Certified Business Development Coach James Stephenson has nearly 30 years of experience as a Master Automotive Technician, Multi Auto Repair Shop Owner, Certified Business Development Coach, and Business Investor. Pat Kelly is an On Air Radio Personality in Springfield, MA with over 30 years of experience in Radio, Media, is an on air personality at Rock 102 in Springfield, MA, was recognized 2x by The Mass Broadcasters Association, and is a Master of Small Business Development. Pat and James share easy tips on hiring and training staff, making more money, and managing your time. If you want to improve your auto repair shop, this podcast is for you. Have a question? Submit it on our website or social media and we'll read it live on air! Boys Under The Hood was featured nationally in Ratchet+Wrench Magazine in 2019. Keywords: auto repair shop owner, auto repair, hiring, training staff, business growth, profitability, staff retention, time management, auto repair industry insights, operational efficiency, customer satisfaction, marketing strategies, leadership skills, shop management. Visit our website to listen to more episodes, or to ask a question. www.BoysUnderTheHood.biz Sponsored By: Lotus Consulting Precision Auto Repair Precision Detailing

Episodes

September 22, 2024 68 mins

It was such a pleasure to have my friend Dr Ransom Morin on the podcast this week. Ransom is the owner of Vitruvian Wellness Center in West Springfield, MA. They specialize in Wellness and Chiropractic Care. We met many years ago when Ransom joined a networking group that I was part of.

We had a great conversation on topics ranging from Business Growth, Marketing, Wellness, alternative Cancer treatments, and Cars. 
<...

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On today's episode of Boys Under The Hood James and Pat talk their way through a potential deal that involves purchasing an existing bodyshop and real estate. Download today to learn more about what goes into creating a valuation for a business and creative ways to structure the deal.

Thank you for listening!
Visit our website to listen to more episodes or to ask a question.
www.LotusPE.us

Use this link to sche...

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Part 1 | This week, James and Pat are joined by Matt Dessereau, who owns East Village Tavern in East Longmeadow, MA. With nearly 30 years in the hospitality business, Matt shares his tips on building a great work environment for his staff. In part 1 of this 2-part episode, they explore how to find, hire, train, and keep employees. James has known Matt for over 20 years, and Matt even introduced him to his wife!

@evtavern |...

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September 1, 2024 35 mins

On this episode of Boys Under The Hood, James and Pat talk about different forms of marketing and the reasons to use each. Then James talks about an extreme example where they weren't able to market for people.

Listen now to find out why!

Thank you for listening!
Visit our website to listen to more episodes or to ask a question.
www.LotusPE.us

Use this link to schedule your seat in our Bi-weekly Free B...

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August 16, 2024 29 mins

On this episode of Boys Under the Hood, James and Pat discuss ways to hire and and retain staff. They deep dive into engagement techniques and ways to set your business up for success when hiring

Thank you for listening!
Visit our website to listen to more episodes or to ask a question.
www.LotusPE.us

Use this link to schedule your seat in our Bi-weekly Free Business Support Call

For an entire video library...

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In this episode of "Boys Under The Hood," we talk with Tim Lanza from Lanza Auto in Leominster, MA. Tim is a second-generation business owner running a 50-year-old auto repair shop. In his first year of working with James, he has grown the shop by over 200% while maintaining a 5 star reputation! 

Listen to learn more about Tim and all the hard work he's put in to achieve such amazing growth.

Thank y...

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In this episode of "Boys Under The Hood," James and Pat talk about how to get your auto repair shop to make more money. Profit is the lifeblood that your business needs to allow you to reinvest back in the business to get the right people and tools needed to gain ethical and sustainable growth. 
James and Pat break down the three main ways to boost your shop's profits. Tune in to learn simple and effective strate...

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This week's episode of "Boys Under The Hood" is a special treat. Kevin Vaught joined us. Kevin is a multi-shop owner with over 40 years of experience and a top Business Development Coach in the United States. He's also James' mentor. Many years ago, when James needed help growing his auto repair shop, he started working with Kevin, who was and still is at the top of the Auto Repair Shop Coaching Industry. Y...

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In this episode of "Boys Under The Hood," James and Pat talk about how they started working together. They began with a radio show on Lazer 99.3 in Springfield, MA, and then moved to a podcast. James was already running a successful auto repair shop and coaching other shops across the country. As his business grew, Pat joined to help with marketing. Listen to their story and learn how their partnership can help your auto ...

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In today’s episode, hosts James Stephenson and Pat Kelly explore how radio can help your brand get noticed and grow. They look at Rock 102’s smart moves and share their winning tips. Learn why radio should be part of your mix to reach more people.

Show notes:
(1:37) A general misconception
(3:40) The power of radio and branding
(5:28) People do business with people
(7:30) The more 'why' questions ...

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March 20, 2024 14 mins

In a world constantly chasing the latest digital trend, an often-underestimated player continues to make a significant impact: radio. In today’s episode, hosts James Stephenson and Pat Kelly delve into the timeless art of radio marketing and the intricate craft of storytelling. This discussion is a testament to the medium’s endurance and a guide to mastering its use in marketing strategies today.

Show notes:
(2:49) The...

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March 13, 2024 18 mins

As the digital landscape evolves, so must our strategies to navigate it. In this episode, hosts James Stephenson and Pat Kelly share a topic that serves as a beacon for those looking to enhance their digital marketing efforts, providing actionable tactics and insights that can be applied across various industries. From video production secrets to system development, the discussion is a treasure trove of information for anyone eager...

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In today’s episode, hosts James Stephenson and guest retired Army Combat Medic Bryan Miles discuss key points about leadership and how the military and business are similar in many respects. Bryan shares his journey from a young ground medic to an E7 Platoon Sergeant, illuminating the path to purposeful leadership. Tracing Bryan’s 20-year military voyage reveals how he piloted a medevac company, flew in helicopters, dropped into sc...

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February 28, 2024 17 mins

In the world of trade businesses, growth, and innovation are often the hallmarks of success. In today's episode, hosts James Stephenson and Pat Kelly explore the dynamic strategies trade businesses can adopt to scale up, harnessing the power of strategic partnerships and AI innovations. By integrating modern tools and methodologies, trade enterprises can significantly boost their efficiency, enhance customer satisfaction, and ...

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February 21, 2024 14 mins

In today's episode, embarking on a digital marketing odyssey hosts James Stephenson and Pat Kelly, whose expertise lies in transforming a stagnant online presence into a thriving, dynamic platform. As the discussion unfolds, listeners are treated to a deep dive into the world of web marketing and the essential components that contribute to a compelling website, offering a treasure trove of strategies to revitalize your digital...

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February 14, 2024 16 mins

Have you ever wondered why some businesses flourish like a well-oiled machine while others sputter out? In today’s episode, hosts James Stephenson and Pat Kelly discuss how consistency, a touch of coaching, and a refusal to mess with what works keep business in peak condition—you can achieve sustainable growth and a strong market presence. It’s about cutting through the noise with a no-nonsense approach that values customer time an...

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Have you ever wondered how being on time could skyrocket your career or business to new heights? In business, time is not just a ticking clock on the wall but the heartbeat of success. In today’s episode, hosts James Stephenson and Pat Kelly delve into the significance of punctuality and the decisive role that strategic business coaching plays in propelling careers and businesses forward. As two individuals who have journeyed life ...

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December 20, 2023 41 mins

Unlock the mysteries of radio advertising success as we dissect the strategy behind effective audio branding. We explore the nuanced approach of crafting brief yet frequent ads to imprint your brand's message into listeners' minds. This episode isn't about overnight success but patience and consistency. Learn how to resonate emotionally with your audience and why a relentless brand presence could be your ticket to a ...

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December 13, 2023 29 mins

In today’s episode, we give you a real-world perspective and bring you a case study of Bensen, an auto repair shop owner from York, PA, who mainly deals with fleet repairs. We discuss the importance of reinvesting profits, the value of vendor agreements for timely payments, and how to transition from less profitable fleet work to customer jobs. We also shared the importance of delivering top-quality services and implementing effect...

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In today’s episode, we discuss the importance of managing expenses systematically and strategically for allocating funds within a business. A crucial aspect of this is having a system in place that ensures efficiency and profitability—understanding valuable insights and strategies for automotive shop owners looking to boost their business success, emphasizing the importance of efficiency, customer experience, and the strategic use ...

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