Brave UX with Brendan Jarvis 🇺🇦

Brave UX with Brendan Jarvis 🇺🇦

Welcome to the Brave UX with Brendan Jarvis podcast, your go-to destination for exploring the intersection of UX research, design, and product. Do you share a passion for developing and launching products that deliver superior and ethical experiences? If so, join your host, Brendan Jarvis, as he talks to industry and thought leaders in UX, product management, and product design. Get inspired and informed, and challenge yourself to become a better leader and think outside the canvas, both in what you do and occasionally in who you are.

Episodes

September 16, 2025 74 mins
Changying (Z) Zheng brings calm thinking to DesignOps — showing how clarity, storytelling, and ruthless prioritisation help design teams thrive .   ======   Episode Chapters:   00:00 – Why Design Needs to Prove Its Value 00:30 – Welcome and Introduction 02:30 – From Graphic Design to Design Ops Leadership 05:40 – Running a Dairy-Free Dessert Business and Learning Calm Leadership 10:00 – Leading Without Drama and Seeing Multiple Pe...
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Jake Burghardt explores why so much research goes unused , why timing matters more than tools , and how to transform insights into real impact for teams and strategy .   ======   Episode Chapters:   00:00 – Why Careers Shouldn’t Hinge on One Team 00:30 – Welcome and Introduction 01:27 – Jake’s Work at Amazon and the Intersection of Ops 03:00 – Early Days: Patents, Psychology, and Consulting Work 05:46 – Becoming a Generalist Across...
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Ehab Bandar shares why creative freedom, curiosity, and human connection matter more than ever in design — exploring how resilience, adaptability, and gratitude shape a lasting career in UX .   ======   Episode Chapters:   00:00 – Designing with First Principles in Mind 00:45 – Welcome and Introduction 02:10 – Meet Ehab Bandar 04:20 – From Architecture to Design Strategy 07:05 – Founding Big Tomorrow and Its Mission 10:40 – Learni...
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Chetana Deorah explores what it means to step off the career treadmill , rediscover creativity beyond metrics , and build a life rooted in connection, community, and courage —sharing why the most meaningful design often begins within .   ======   Episode Chapters:   00:00 – Growing Up in a Sheltered Business Family 00:30 – Welcome and Introduction 02:11 – Meet Chetana Deorah 03:24 – Opening with a Poem by Sri Aurobindo 04:30 – Leav...
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Thomas Girard brings a thoughtful lens to design, creativity, and resilience 🌍 — sharing why processes matter 🧠, and how the quiet work of reflection can shape the future of design 🚀.

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Episode Chapters:

00:00 – Why Design’s Processes Still Matter 00:30 – Welcome and Introduction 02:09 – Meet Thomas Girard 04:19 – Family Legacy, Photography, and Airports as “Non-Places” 07:33 – Cultural Similarities and Craving the Familiar...

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Theresa Neil is reshaping the future of healthcare 🚀, challenging outdated systems 🧠, and championing women’s health innovation when it’s needed most 🌍 — reminding us that the stakes in design have never been higher ❤️.

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Episode Chapters:

00:00 – Why “Move Fast and Break Things” Doesn’t Work in Healthcare 01:00 – Welcome and Introduction 02:11 – Meet Theresa Neil 03:03 – From Chef to UX Designer 05:22 – Early UX Work at Sa...

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Jennifer Speciale helps leaders rewrite the rules of career growth 🚀, redefine executive presence 🧠, and build unapologetic clarity in an uncertain market 🌍—sharing why designing your career is the ultimate act of leadership 🎯.

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Episode Chapters:

00:00 – Why Candidates Should See Themselves as the Prize 00:43 – Welcome and Introduction 01:15 – Meet Jennifer Speciale 03:15 – Life in Florence and Sicilian Roots 10:30 – Myth...

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Dave Hoffer shares why design demands empathy 🧠, courage 🛡️, and long-term thinking 🌱—and how amplifying others can transform leadership in uncertain times 🚀.

He explores design’s shifting role in business, the disruptive rise of AI, and why resilience and critique will shape the future of design.

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Episode Chapters

00:00 – Why Empathy Matters in Design 01:02 – Introducing Dave Hoffer 03:17 – Amplifying Others Over Self 05...

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Josephine Wong challenges us to design with intention, build cultures that care, and recognise the quiet power of everyday interactions to create truly meaningful work.

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Episode chapters

00:00 – Curiosity, Systems Thinking, and Adding Value 00:30 – Welcome and Introduction 01:13 – Meet Josephine (Jo) Wong 03:27 – Starting in Advertising and Early Career Lessons 05:44 – Multicultural Roots and Open-Mindedness in Research 09:00...

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Roberta Dombrowski invites us to rethink success, tune into our intuition, and lead with intention —sharing how mindfulness, healing, and self-compassion can transform the way we work and live.

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Episode chapters

00:00 – Defining Success on Your Own Terms 00:30 – Welcome and Introduction 01:17 – Meet Roberta Dombrowski 04:25 – Growing Up as a Transracial Adoptee 09:04 – Reading Other Adoptees’ Stories and Finding Comfort 13:42...

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Gloria Osardu urges researchers to slow down, understand the business, and partner with intention—sharing why empathy, alignment, and asking the right questions are the foundation for research that matters.

Highlights include:

05:02 – How did your parents shape your worldview and curiosity? 15:22 – Why is success as a research leader about facilitating others? 24:26 – What does “understanding the business” really mean? 30:43 – What...

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Esther Ahn reflects on the twists and turns of her creative journey, shares how critique can unlock better design without breaking spirits, and reveals why embracing the oops is essential for building resilient teams and products.

Highlights include:

12:13 – How do you make sense of your career’s twists and turns? 28:52 – What does a healthy culture of critique look like? 35:24 – What works best when presenting design work to execu...

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Meryl Evans shares why accessibility is everyone’s responsibility, how captions can create connection—not just convenience—and why progress over perfection is the mindset that drives lasting inclusion.

Highlights include:

  • 11:30 – How did publishing your first video in 2018 change everything?
  • 20:28 – Why progress over perfection is essential in accessibility
  • 29:06 – How do you carry the responsibility of being an advocate?
  • 49:3...
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Tammy Everts unpacks why web performance is a fundamental UX issue, how slow websites affect user perceptions and business outcomes, and why designers need to take ownership of performance alongside developers.

Highlights include:

  • 02:14 - How did you come to own uber.com?
  • 15:27 - What does performance have to do with UX?
  • 28:54 - How do you identify the best executive champion for performance?
  • 35:24 - Is measuring the business ...
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In this episode of Brave UX, host Brendan Jarvis interviews designer, author, and educator Carla Diana, a leader in human-centered product design and technology. Carla is the D Designer-in-Residence and Head of Program at the Cranbrook Academy of Art and works part-time as the Design Advisor at Diligent Robotics.

Join Carla and Brendan as they explore the future of smart technologies, including Carla’s work on humanizing healthcare...

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In this episode of Brave UX, Brendan welcomes Kelly Goto, CEO and Founder of gotoresearch and gotomedia. Kelly is a trailblazer in web and UX design with nearly 25 years of experience. She shares her inspiring journey as a fourth-generation Japanese American and discusses her work with major brands like Netflix and Samsung. They delve into the importance of emotional connection in product design, the impact of technology on attenti...

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In this episode of Brave UX, Brendan welcomes Lawton Pybus, Principal and Co-Founder of Drill Bit Labs. Join them as they dive into the evolving landscape of UX amidst recent tech layoffs. Lawton shares insights from his extensive research on UX job markets and discusses the importance of valuing UX in organizations. With a blend of personal anecdotes—including a ‘fun’ story about a venomous snake—this conversation highlights key t...

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Brendan Jarvis delivers an inspiring talk at Design Outlook 2024. He outlines how self-reflection, clarity, and courage can help designers navigate uncertainty and shape a meaningful future.

Highlights include:

  • 02:07 - Observations on the current state of design and the rise of AI.
  • 06:00 - Story 1: A dystopian AI scenario.
  • 12:55 - Story 2: Lessons from Miyamoto Musashi.
  • 20:57 - Story 3: A personal story of resilience and grati...
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Felix Lee shares how ADPList is democratising mentorship, the lessons he’s learned from failure and resilience, and why clarity beats cleverness in design.

Highlights include:

  • 03:58 - What parallels can you draw between your athletic career and leading ADPList?
  • 09:42 - What is the fear you most often contend with as a young founder?
  • 13:57 - What is the broader vision for ADPList beyond design?
  • 15:19 - Why is it important for A...
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In the second part of their conversation on Brave UX, Brendan furthers his conversation with Tamara Adlin, President of Adlin Inc. Tamara shares her journey of overcoming challenges like sexism and ageism in the tech space, advocating for user-centered design amidst a disconnect with Web 3 teams. They discuss the misconceptions around venture capital and the need to balance data-driven decisions and intuitive design. Plus, Tamara o...

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