Have you ever wondered what drives exponential growth in business? One crucial element is dedicating attention to customer care. By prioritizing customer satisfaction and cultivating strong relationships, businesses can turn casual buyers into loyal advocates who generate repeat business and positive referrals. Gordon Lawson, CEO of Conceal, underscores the significance of understanding and fulfilling customer needs as a fundamental value that propels sustained growth and enduring success. Investing in exceptional customer service lays a robust groundwork for achieving exponential business expansion.
Here’s more about Gordon Lawson
Previously, Gordon served as president at RangeForce Inc. He has nearly two decades of experience in the security sector with a focus on SaaS optimization and global enterprise business development from global companies including Reversing Labs, Cofense (formerly PhishMe) and Pictometry. As a naval officer, Gordon conducted operational deployments to the Arabian Gulf and Horn of Africa, as well as assignments with the Defense Intelligence Agency, US Marine Corps, and Special Operations Command. He is a graduate of the US Naval Academy and holds an MBA from George Washington University.
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