Could saving your organization thousands (or even millions) of dollars affect the vibrant culture you're working to build? How about your ability to hire or retain the right people? In this episode of Build a Vibrant Culture, Nicole sits down with Robert L. Day, founder of WeAudit.com and author of The Great American Heist: How Credit Card Processors Steal Businesses' Profits. With over 30 years of experience in finance and merchant processing, Robert shares eye-opening insights on how businesses can identify and eliminate hidden fees, protect their bottom line, and ultimately safeguard jobs.
They discuss why cost savings are just as critical as revenue growth, how businesses unknowingly lose millions due to unethical credit card processing fees, and why HR professionals should care about financial efficiency. Plus, Robert shares his personal journey—from an unsettled childhood to becoming a leader in financial auditing—and why he’s passionate about saving companies and families alike.
In this episode, Nicole and Robert discuss:
[00:05:55] The hidden cost of ignoring savings
[00:18:52] Why saving a dollar is more powerful than earning a dollar
[00:37:29] Why HR & leadership must care about cost savings
Robert's books:
The Great American Heist https://a.co/d/87pScgl
Successonomics https://a.co/d/7WKEXQL
Celebrating 365 Days of Gratitude https://a.co/d/fmYk71i
Robert's website: weAudit.com
Follow Robert at:
X: https://x.com/Robert_L_Day
LinkedIn: https://www.linkedin.com/in/robertlday/
We are so grateful to Robert for joining us at the Build a Vibrant Culture podcast!
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