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August 12, 2025 15 mins
In this episode of the builders podcast, host John Busby talks with Chad Brooks, Editor in Chief at business.com, about brand-new research uncovering a surprising productivity crisis among small business owners.

Chad shares insights from surveying 550 leaders, revealing where time really goes, and why so few hours are spent on the growth that owners say matters most. He also introduces business.com+, a free program aimed at helping small businesses cut through marketing hype, choose the right tools, and reclaim valuable time.
In this episode, you’ll learn:
  • Why small business owners spend just 4 hours a week on growth activities, despite saying it’s a top priority
  • The hidden productivity drains stealing hours every week (hint: email is just the beginning)
  • How opportunity cost and burnout are linked to day-to-day “firefighting”
  • Why delegation is so hard — and how to get comfortable letting go
  • What business.com+ offers to help leaders make better decisions, faster
Thanks for listening, and if you liked this episode,  be sure to share it with someone that you want to see leveled-up with you.

Join business.com+:https://bit.ly/business-com-plus

Business.com+ is a free membership program for SMBs that takes the pain out of choosing new business services with 1:1 help from an advisor + exclusive deals on the best solutions.

🚀 Sign up here: https://bit.ly/business-com-plus

🎧 Listen and subscribe to the builders Podcast:
https://plinkhq.com/i/1608075598?to=page

📺 Watch more from the builders Podcast:
/businessdotcomvideo
https://www.business.com/business-plus/?utm_medium=audio&utm_source=podcast&utm_campaign=BDCPlusLaunch
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