This episode features an interview with Dom Selvon, Global Chief Technology Officer at Apply Digital. Dom is a technology leader with 25 years of experience in the cloud-native and MACH communities. At Apply Digital, he is committed to employing technology for commerce and content, helping businesses succeed. Dom currently serves as a member of the MACH Alliance Executive Board, where he advocates for cloud adoption and agile methodologies.
In this episode, Kailey sits down with Dom to discuss leveraging modern technology to create seamless customer experiences, the benefits of a hybrid architecture in digital transformation, and the ethical and sustainability challenges of AI.
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Key Takeaways:
- Effective digital transformations necessitate changes in communication, processes, and workflows within an organization.
- The modern enterprise architecture leans towards composable and flexible systems that prioritize interoperability.
- Human oversight remains essential to ensure AI complements rather than compromises business integrity and customer experiences.
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“ With a digital transformation, particularly a digital transformation to a more composable, flexible stack, the real meat of the work is the change that's actually going to happen to the business. It's a change that's going to happen to the communication within the business. How people talk to each other to get things done is going to change. That is something businesses don't accept, understand, believe, or are willing to take on.” – Dom Selvon
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Episode Timestamps:
*(02:39) - Dom’s career journey
*(07:10) - Trends impacting digital transformation
*(24:54) - Practical applications of AI in business
*(32:49) - Challenges in building great customer experiences
*(43:56) - Dom’s recommendations for upleveling digital strategies
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Links:
Connect with Kailey on LinkedIn
Learn more about Caspian Studios
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