October 22, 2024 • 16 mins
On this episode of the Building Interest Podcast, we're turning the mic around. Our host, Greg Farber, sits down with producer Sydney Clapp to answer some of your burning questions!
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Episode Transcript
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Greg Farber (00:00):
Whether you're seeking inspiration, wisdom or a
fresh perspective on leadershipand entrepreneurship, the
building interest podcast hasyou covered together. We uncover
the stories behind the successof groundbreaking leaders, the
triumphs, the challenges and theinvaluable lessons they learned
along the way, our discussionsgo beyond strategic decision
making and delve into thepersonal hobbies and passions
that keep these leaders inspiredand grounded in their work. So
(00:23):
this week on the BuildingInterest Podcast, we're going to
do things a little differently.
I don't have notes. I don't havea script to read. Normally, we
talk about the innovativeleaders and the human stories
behind our guests, and somebodydecided it would be funny to
flip the script today, and I'msitting in the guest chair, and
our lovely producer, SydneyClapp, is going to share some
questions that have come fromour listeners to dig a little
(00:46):
bit deeper under the hood of thepodcast and what it means to be
part of this wonderful process.
And with that, I'm going to turnit over to Sydney, and as I say,
let's jump right in.
Sydney Clapp (00:59):
Question number one, what is the most
interesting part of your job,Greg, besides
Greg Farber (01:04):
Besides the podcast?
Sydney Clapp (01:06):
Anything.
Greg Farber (01:07):
So that is a very good question. And for those on
the podcast or who listen to thepodcast who may not know, I've
worn a lot of different hats atthe Bank. In addition to hosting
the podcast, I'm also the Bank'scompliance officer and head of
internal audit. Now, thosethings may sound super boring,
but actually that is really theinteresting part, because in
(01:29):
that role, I'm able to learnabout the people, the processes,
the products we offer in all thedifferent areas of the Bank, and
not limited to just onedepartment. So all of the new,
innovative things that we putout, all of the people that
we've brought on, the teams thatwe have, all of that I get to
work with, a little bit ofeveryone, and that's probably
(01:51):
the most interesting andfascinating part, not even
necessarily the technical workitself, but the interactions,
the engagements with everyone,
Sydney Clapp (02:02):
The people, the connection. I love it.
Greg Farber (02:04):
Hey, humanizing the podcast, right? It's not a joke.
Sydney Clapp (02:06):
Humanizing Greg, our host.
Greg Farber (02:07):
I live it every day.
Sydney Clapp (02:09):
All right. Next question, what keeps you
motivated, personally andprofessionally, especially in
recent times?
Greg Farber (02:18):
So personally, this is a wonderful cliche, right? I
have a daughter. She's going tobe turning 10 next week. That is
a big motivator for me. That isa personal motivator to just be
the best dad I can be, to reallybe an integral part of her life,
but also a professionalmotivator to know that, you
(02:39):
know, we, we've talked about,sometimes on the podcast
episodes, how family andchildren provide a different
perspective. Well, part of thatperspective too is that I'm also
financially responsible foranother person, right? And so
that is a huge thing that keepsme motivated and engaged
(02:59):
professionally. I know there'salmost kind of a cop out answer,
but going back to the firstquestion, it's, again, it's
that, that engagement and thatinteraction with with the
people. I don't have a degree inbanking, I don't have a degree
in audit or compliance orpodcasting or any of the things
I do. I have a degree inanthropology, and it's all about
people, and that's always beenwhat's fascinated me, and kind
(03:21):
of what keeps me interested andkeeps me going.
Sydney Clapp (03:25):
This next question is a question that you ask
pretty often on our episodes toour guests, so I'm excited to
ask you this.
Greg Farber (03:32):
That doesn't seem fair. It's my question?
Sydney Clapp (03:35):
Hahaha. Yep.
Rephrasing it and sending itback.
Greg Farber (03:37):
Alright!
Sydney Clapp (03:37):
How do you maintain work life balance?
Greg Farber (03:43):
So this is a tough question, and something I've
actually talked to with someother folks even recently as
well. And I think the firstthing for me is to understand
that they are two differentthings. My personal life and my
work life often overlap.
Sometimes they compete for time,sometimes they compete for space
(04:06):
in my head. But they are twodifferent things, and so I think
there is value in trulydisconnecting from both. If I'm
at work and I'm focused, I amnot thinking about what, what's
going on in my home life? Isthere trouble at school? Is
there, you know, a bill I can'tpay, or something along those
(04:28):
lines. If I'm on vacation andI'm at the beach with my family,
I am not thinking, oh, boy, issomething falling apart at the
office. If I've done my job, Ishould be able to step away and
the office doesn't fall apart,right? That applies to all of
us, and I think that's a keycomponent of maintaining that
balance. So then when I dodisconnect from home because I'm
(04:51):
at work or from work because I'mat home, I don't feel guilt that
I'm not meeting the needs of theother half. Off, and then I can
do the things that I enjoy,whether it's being productive at
work or at home, because I'venow, I don't have that burden of
the other thing hanging over me.
Sydney Clapp (05:10):
This next one, we're gonna take a step back a
little bit. Take the heat offyou. It's more of an opinion
based I would say.
Greg Farber (05:17):
It is hot in here.
Sydney Clapp (05:20):
What do you think is the biggest challenge in the
workplace today?
Greg Farber (05:24):
I think, and this is more, maybe even a reflection
on society than on just work, iswe've really become dependent on
the now and the instantgratification. We are this sort
of YouTube society where lifehappens in 32nd clips, and there
is a bigger picture, whetherthat's at work, whether that's
(05:45):
in your personal life. And toseparate the instant
gratification from the biggergoal, the instant gratification,
obviously, you still get thatpaycheck every two weeks. You
can go buy the fun things orwhatever, but in the workplace,
we also have to keep the bigpicture in mind. There's a
(06:08):
reason. There's a purpose behindthe work that we're doing, and
it isn't just the report that'sdue today or just the analysis
that's due today or the emailthat I have to respond to before
four o'clock. It's the biggerpicture. And I think that's
something that that is going tobe increasingly difficult as we
socially move to that instantculture more and more to remain
(06:31):
grounded in the bigger picturein all of our lives, including
at work.
Sydney Clapp (06:36):
I could not agree more with that. So nice answer.
Greg Farber (06:40):
All right, all right, that can handle these.
Sydney Clapp (06:44):
You can handle it.
I knew you could. I wouldn't putyou on the spot like that. This
one, I am personally curious toknow the answer to.
Greg Farber (06:51):
Are you the listener that sent it in?
Sydney Clapp (06:54):
No, don't tell my secrets. No, just kidding. What
have you learned about theinterviewing process from your
experience of hosting theBuilding Interest Podcast?
Greg Farber (07:06):
In the shortest answer possible not to treat it
as an interview. When I wasfirst asked to do the podcast, I
was both taken aback, like, whywould they want me to do this?
Confused, but also I had someinherent sort of trepidation. I
don't know what I'm doing. Idon't know that I can be an
(07:27):
interviewer. I've never donethis before, but because the
podcast is so conversational,it's not that, you know, news
anchor out on the streethighlighting a big story, trying
to get someone's comment withthe mic in their face. It's just
a relaxed conversation, and Ithink that style has really been
(07:47):
the key to try to get people toopen up and to learn the things
that we want them to share, andhopefully open up with us when
we do the podcast.
Sydney Clapp (07:57):
Absolutely, what guest that that we've had on the
show has surprised you the most.
Greg Farber (08:03):
Oh, me, right now.
That's not fair. That's not afair question. That's like
asking to pick which child isyour favorite.
Sydney Clapp (08:09):
We're not asking for your favorite guest. We want
to know. We the listeners wantto know. Were you surprised at
all? It could be an answer, itcould be a guest. It could be a
topic where a conversation went.
Greg Farber (08:23):
So one that immediately comes to mind is
Brian Taylor, and he actually isthe reason and the inspiration
behind why we are doing thisbringing inspiration segment
this year where he showed up tothe podcast. He's sitting in the
chair where I'm sitting rightnow today, and towards the end,
we asked him if he had anythingelse he wanted to say, and he
(08:44):
pulls out a sheet of paper, andhe reads an inspirational poem.
And it was a fantastic moment.
It was unscripted, it wasunexpected, and it really it
came as a surprise. Now, I won'tlie, there's been other episodes
where answers have beensurprising, and we sometimes
say, Oh, I really thought theywould answer something
different. But to me, I thinkthat was not only surprising
because we weren't expecting it,but also because it's added
value, and we now are able touse that as an idea going
(09:05):
forward, to have more surpriseson our show.
Sydney Clapp (09:13):
That actually leads perfectly into this next
question, you being a guestright now on this episode, what
would be your bringinginspiration piece that you would
bring? I know we didn't give youa heads up so you can take your
time.
Greg Farber (09:29):
No, you didn't give me a heads up. I'm gonna go with
a non tangible answer. I thinkit is life experiences. And this
is something we were talkingabout this earlier Sydney. We
were talking about, you know,traveling as a kid and going to
(09:50):
see lots of different placesaround the world. And when
you're a kid, sometimes thosethings aren't as meaningful.
You're going to the places thatyour parents chose. You're
seeing the attractions that yourparents chose. It isn't always
going to Disneyland, right? It'ssometimes it's going to cultural
heritage sites or other thingslike that. And then at some
(10:11):
point it flips, and you realizethat those actually are things
that are important and theymatter and they had some
meaning, and maybe in some wayor another, that also steered me
towards the anthropology thing Imentioned earlier. But really, I
think for me, that inspirationis having been exposed to so
many different cultures andplaces and things that really
(10:31):
gave me a foundation ofappreciating all the differences
around us.
Sydney Clapp (10:37):
That's really unique. No one has said that
yet. What advice from a previousepisode resonated the most with
you?
Greg Farber (10:45):
I don't know if I could phrase the advice
perfectly, but I'm thinking backto an episode we had where we
had Paola and Cindy and wetalked about children, and we
talked about how that seeingempowering, not just in the
(11:11):
workplace, but empoweringthrough through the schools,
through through children,through our youth, to really
raise that next sort ofdirection of leadership. I
thought that was really, reallyimpactful, and something that
that that I'm reminded of when Ihave the opportunity with my own
child.
Sydney Clapp (11:27):
Well I think it's interesting too, because on so
many episodes, people havebrought up children, and this is
a leadership, entrepreneurshippodcast, yet it always ties back
to that. So,
Greg Farber (11:38):
I mean, there is no greater leadership than being a
parent. Yeah, right. I mean, youcould, in theory, be a leader at
any organization. You couldchange jobs, and you could also
be effective in a new role at anew organization. You can't just
leave your kid and go be aleader to some new kid. That's
not how it works. That is yoursingle biggest right leadership
role. And I think the lessonsthat we learn, and a lot of
(12:02):
times, you know, team members,you're not supposed to treat
them like children. Obviously,we're grown adults. But the way
that people learn and the waythat you can explain new
concepts, new products, newprocedures, whatever it is at
work, often means going back tothe basics and just making sure
everyone's on the same pagebefore you get into super
(12:22):
technical details that are goingto be confusing if you're not
from that department or fromthat background or whatever
else. So, yeah, I think thatleadership with kids really
translates into the workplace aswell.
Sydney Clapp (12:34):
Perspective.
Again, you're setting us upperfectly for the next question.
I swear we did not share thesewith Greg beforehand. What areas
of yourself do you focus on tomake sure you're leading by
example.
Greg Farber (12:49):
Transparency, honesty, you know, I can't
expect others to do things thatI'm not putting out there, and
if I'm not communicating, well,if I'm not being fair, if I'm
not setting expectations, andthen somebody does, doesn't do
something, and I get angry aboutit. That doesn't help anyone,
(13:11):
whereas if I'm being transparentand communicating and setting
those expectations, and that canbecome a really good two way,
two way street for collaborationand efficiency and things like
that. So that's really somethingthat I try to focus on. Am I
doing and expecting in returnthings that would work for me
(13:34):
also, right?
Sydney Clapp (13:36):
Yeah, absolutely.
Last and final question.
Greg Farber (13:41):
Okay.
Sydney Clapp (13:42):
What is the most important quality in your
opinion for a leader to have, agood leader,
Greg Farber (13:51):
Empathy. And I don't say that lightly.
Obviously, there's 100 wordsthat you could come up with.
Everyone might have a slightlydifferent answer to that, but
for me, it goes back to thehumanizing. If you don't know
whom or why or how you'releading them, what are you
(14:13):
leading? And everybody's got adifferent story, and there's a
reason why everyone is is actingthe way they are. Maybe on a
given day, right? We all love tobe in traffic and the person in
front of us does somethingincredibly stupid, and we're
like, What is wrong with thisperson? Now, I'm not saying that
every time in traffic, they hada good reason, and maybe that
(14:35):
there's they're having a bad dayfor a reason, but the example
is, is, you know, case in pointis I don't know what's happening
in their day today, becausethey're, you know, several panes
of glass removed from where I'msitting, and I don't know what's
making them distracted oraffecting their decisions today.
And so that makes it kind ofunfair for me to judge them for
(14:56):
it. And so that kind of goesback to that empathy, with being
a good leader. If you don't knowwhat people are feeling, what
they need, where they're going,what they don't need, then you
can't meet them in a way thatspeaks to them and allows them
to then flourish, which is youwant the next generation of
(15:18):
leaders to come up. You don'twant to be a leader for leading
sake. You want to be a leader todevelop the next leader.
Sydney Clapp (15:25):
Yeah, absolutely.
I don't think we've coveredempathy on an episode yet,
either. So thank you for thatperspective.
Greg Farber (15:32):
I have a feeling it might have come up, but you know
what? I'll take the win. Ifyou're giving me the win, I'll
take it.
Sydney Clapp (15:37):
Maybe not phrased that way.
Greg Farber (15:38):
Selfishly, I'll take it.
Sydney Clapp (15:39):
Exactly well.
Thank you for your transparencyin allowing us to humanize you.
Our host, Greg Farber.
Greg Farber (15:46):
No it's been a pleasure. I was excited. Sydney
mentioned I did not hear thequestions. It was a little
terrifying. I love telling ourguests that they should just
relax. It's no big deal. It'snot terrifying at all. And yet
here I'm sitting and I'm like,boy, this is going to be
terrifying. It was great. Thankyou. Sydney. Really appreciate
it. All opinions expressed by mein this episode are my own and
not those of Leader Bank NA.
Don't forget to subscribe andrate our show. The Building
(16:08):
Interest Podcast is live on allpodcast platforms, YouTube and
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encourage you to submit anyquestions that you want us to
cover. So please find us on ourYouTube or Tiktok channels and
comment your thoughts. For moreinformation on today's subject,
visit leaderbank.com in additionto past episodes, you can also
find our corresponding blogentries for more insights. This
(16:30):
podcast is a production ofLeader Bank, an equal housing
lender member, FDIC NMLS number449250.
Whether you're seeking inspiration, wisdom or a
fresh perspective on leadershipand entrepreneurship, the
building interest podcast hasyou covered together. We uncover
the stories behind the successof groundbreaking leaders, the
triumphs, the challenges and theinvaluable lessons they learned
along the way, our discussionsgo beyond strategic decision
making and delve into thepersonal hobbies and passions
that keep these leaders inspiredand grounded in their work. So
(00:23):
this week on the BuildingInterest Podcast, we're going to
do things a little differently.
I don't have notes. I don't havea script to read. Normally, we
talk about the innovativeleaders and the human stories
behind our guests, and somebodydecided it would be funny to
flip the script today, and I'msitting in the guest chair, and
our lovely producer, SydneyClapp, is going to share some
questions that have come fromour listeners to dig a little
(00:46):
bit deeper under the hood of thepodcast and what it means to be
part of this wonderful process.
And with that, I'm going to turnit over to Sydney, and as I say,
let's jump right in.
Sydney Clapp (00:59):
Question number one, what is the most
interesting part of your job,Greg, besides
Greg Farber (01:04):
Besides the podcast?
Sydney Clapp (01:06):
Anything.
Greg Farber (01:07):
So that is a very good question. And for those on
the podcast or who listen to thepodcast who may not know, I've
worn a lot of different hats atthe Bank. In addition to hosting
the podcast, I'm also the Bank'scompliance officer and head of
internal audit. Now, thosethings may sound super boring,
but actually that is really theinteresting part, because in
(01:29):
that role, I'm able to learnabout the people, the processes,
the products we offer in all thedifferent areas of the Bank, and
not limited to just onedepartment. So all of the new,
innovative things that we putout, all of the people that
we've brought on, the teams thatwe have, all of that I get to
work with, a little bit ofeveryone, and that's probably
(01:51):
the most interesting andfascinating part, not even
necessarily the technical workitself, but the interactions,
the engagements with everyone,
Sydney Clapp (02:02):
The people, the connection. I love it.
Greg Farber (02:04):
Hey, humanizing the podcast, right? It's not a joke.
Sydney Clapp (02:06):
Humanizing Greg, our host.
Greg Farber (02:07):
I live it every day.
Sydney Clapp (02:09):
All right. Next question, what keeps you
motivated, personally andprofessionally, especially in
recent times?
Greg Farber (02:18):
So personally, this is a wonderful cliche, right? I
have a daughter. She's going tobe turning 10 next week. That is
a big motivator for me. That isa personal motivator to just be
the best dad I can be, to reallybe an integral part of her life,
but also a professionalmotivator to know that, you
(02:39):
know, we, we've talked about,sometimes on the podcast
episodes, how family andchildren provide a different
perspective. Well, part of thatperspective too is that I'm also
financially responsible foranother person, right? And so
that is a huge thing that keepsme motivated and engaged
(02:59):
professionally. I know there'salmost kind of a cop out answer,
but going back to the firstquestion, it's, again, it's
that, that engagement and thatinteraction with with the
people. I don't have a degree inbanking, I don't have a degree
in audit or compliance orpodcasting or any of the things
I do. I have a degree inanthropology, and it's all about
people, and that's always beenwhat's fascinated me, and kind
(03:21):
of what keeps me interested andkeeps me going.
Sydney Clapp (03:25):
This next question is a question that you ask
pretty often on our episodes toour guests, so I'm excited to
ask you this.
Greg Farber (03:32):
That doesn't seem fair. It's my question?
Sydney Clapp (03:35):
Hahaha. Yep.
Rephrasing it and sending itback.
Greg Farber (03:37):
Alright!
Sydney Clapp (03:37):
How do you maintain work life balance?
Greg Farber (03:43):
So this is a tough question, and something I've
actually talked to with someother folks even recently as
well. And I think the firstthing for me is to understand
that they are two differentthings. My personal life and my
work life often overlap.
Sometimes they compete for time,sometimes they compete for space
(04:06):
in my head. But they are twodifferent things, and so I think
there is value in trulydisconnecting from both. If I'm
at work and I'm focused, I amnot thinking about what, what's
going on in my home life? Isthere trouble at school? Is
there, you know, a bill I can'tpay, or something along those
(04:28):
lines. If I'm on vacation andI'm at the beach with my family,
I am not thinking, oh, boy, issomething falling apart at the
office. If I've done my job, Ishould be able to step away and
the office doesn't fall apart,right? That applies to all of
us, and I think that's a keycomponent of maintaining that
balance. So then when I dodisconnect from home because I'm
(04:51):
at work or from work because I'mat home, I don't feel guilt that
I'm not meeting the needs of theother half. Off, and then I can
do the things that I enjoy,whether it's being productive at
work or at home, because I'venow, I don't have that burden of
the other thing hanging over me.
Sydney Clapp (05:10):
This next one, we're gonna take a step back a
little bit. Take the heat offyou. It's more of an opinion
based I would say.
Greg Farber (05:17):
It is hot in here.
Sydney Clapp (05:20):
What do you think is the biggest challenge in the
workplace today?
Greg Farber (05:24):
I think, and this is more, maybe even a reflection
on society than on just work, iswe've really become dependent on
the now and the instantgratification. We are this sort
of YouTube society where lifehappens in 32nd clips, and there
is a bigger picture, whetherthat's at work, whether that's
(05:45):
in your personal life. And toseparate the instant
gratification from the biggergoal, the instant gratification,
obviously, you still get thatpaycheck every two weeks. You
can go buy the fun things orwhatever, but in the workplace,
we also have to keep the bigpicture in mind. There's a
(06:08):
reason. There's a purpose behindthe work that we're doing, and
it isn't just the report that'sdue today or just the analysis
that's due today or the emailthat I have to respond to before
four o'clock. It's the biggerpicture. And I think that's
something that that is going tobe increasingly difficult as we
socially move to that instantculture more and more to remain
(06:31):
grounded in the bigger picturein all of our lives, including
at work.
Sydney Clapp (06:36):
I could not agree more with that. So nice answer.
Greg Farber (06:40):
All right, all right, that can handle these.
Sydney Clapp (06:44):
You can handle it.
I knew you could. I wouldn't putyou on the spot like that. This
one, I am personally curious toknow the answer to.
Greg Farber (06:51):
Are you the listener that sent it in?
Sydney Clapp (06:54):
No, don't tell my secrets. No, just kidding. What
have you learned about theinterviewing process from your
experience of hosting theBuilding Interest Podcast?
Greg Farber (07:06):
In the shortest answer possible not to treat it
as an interview. When I wasfirst asked to do the podcast, I
was both taken aback, like, whywould they want me to do this?
Confused, but also I had someinherent sort of trepidation. I
don't know what I'm doing. Idon't know that I can be an
(07:27):
interviewer. I've never donethis before, but because the
podcast is so conversational,it's not that, you know, news
anchor out on the streethighlighting a big story, trying
to get someone's comment withthe mic in their face. It's just
a relaxed conversation, and Ithink that style has really been
(07:47):
the key to try to get people toopen up and to learn the things
that we want them to share, andhopefully open up with us when
we do the podcast.
Sydney Clapp (07:57):
Absolutely, what guest that that we've had on the
show has surprised you the most.
Greg Farber (08:03):
Oh, me, right now.
That's not fair. That's not afair question. That's like
asking to pick which child isyour favorite.
Sydney Clapp (08:09):
We're not asking for your favorite guest. We want
to know. We the listeners wantto know. Were you surprised at
all? It could be an answer, itcould be a guest. It could be a
topic where a conversation went.
Greg Farber (08:23):
So one that immediately comes to mind is
Brian Taylor, and he actually isthe reason and the inspiration
behind why we are doing thisbringing inspiration segment
this year where he showed up tothe podcast. He's sitting in the
chair where I'm sitting rightnow today, and towards the end,
we asked him if he had anythingelse he wanted to say, and he
(08:44):
pulls out a sheet of paper, andhe reads an inspirational poem.
And it was a fantastic moment.
It was unscripted, it wasunexpected, and it really it
came as a surprise. Now, I won'tlie, there's been other episodes
where answers have beensurprising, and we sometimes
say, Oh, I really thought theywould answer something
different. But to me, I thinkthat was not only surprising
because we weren't expecting it,but also because it's added
value, and we now are able touse that as an idea going
(09:05):
forward, to have more surpriseson our show.
Sydney Clapp (09:13):
That actually leads perfectly into this next
question, you being a guestright now on this episode, what
would be your bringinginspiration piece that you would
bring? I know we didn't give youa heads up so you can take your
time.
Greg Farber (09:29):
No, you didn't give me a heads up. I'm gonna go with
a non tangible answer. I thinkit is life experiences. And this
is something we were talkingabout this earlier Sydney. We
were talking about, you know,traveling as a kid and going to
(09:50):
see lots of different placesaround the world. And when
you're a kid, sometimes thosethings aren't as meaningful.
You're going to the places thatyour parents chose. You're
seeing the attractions that yourparents chose. It isn't always
going to Disneyland, right? It'ssometimes it's going to cultural
heritage sites or other thingslike that. And then at some
(10:11):
point it flips, and you realizethat those actually are things
that are important and theymatter and they had some
meaning, and maybe in some wayor another, that also steered me
towards the anthropology thing Imentioned earlier. But really, I
think for me, that inspirationis having been exposed to so
many different cultures andplaces and things that really
(10:31):
gave me a foundation ofappreciating all the differences
around us.
Sydney Clapp (10:37):
That's really unique. No one has said that
yet. What advice from a previousepisode resonated the most with
you?
Greg Farber (10:45):
I don't know if I could phrase the advice
perfectly, but I'm thinking backto an episode we had where we
had Paola and Cindy and wetalked about children, and we
talked about how that seeingempowering, not just in the
(11:11):
workplace, but empoweringthrough through the schools,
through through children,through our youth, to really
raise that next sort ofdirection of leadership. I
thought that was really, reallyimpactful, and something that
that that I'm reminded of when Ihave the opportunity with my own
child.
Sydney Clapp (11:27):
Well I think it's interesting too, because on so
many episodes, people havebrought up children, and this is
a leadership, entrepreneurshippodcast, yet it always ties back
to that. So,
Greg Farber (11:38):
I mean, there is no greater leadership than being a
parent. Yeah, right. I mean, youcould, in theory, be a leader at
any organization. You couldchange jobs, and you could also
be effective in a new role at anew organization. You can't just
leave your kid and go be aleader to some new kid. That's
not how it works. That is yoursingle biggest right leadership
role. And I think the lessonsthat we learn, and a lot of
(12:02):
times, you know, team members,you're not supposed to treat
them like children. Obviously,we're grown adults. But the way
that people learn and the waythat you can explain new
concepts, new products, newprocedures, whatever it is at
work, often means going back tothe basics and just making sure
everyone's on the same pagebefore you get into super
(12:22):
technical details that are goingto be confusing if you're not
from that department or fromthat background or whatever
else. So, yeah, I think thatleadership with kids really
translates into the workplace aswell.
Sydney Clapp (12:34):
Perspective.
Again, you're setting us upperfectly for the next question.
I swear we did not share thesewith Greg beforehand. What areas
of yourself do you focus on tomake sure you're leading by
example.
Greg Farber (12:49):
Transparency, honesty, you know, I can't
expect others to do things thatI'm not putting out there, and
if I'm not communicating, well,if I'm not being fair, if I'm
not setting expectations, andthen somebody does, doesn't do
something, and I get angry aboutit. That doesn't help anyone,
(13:11):
whereas if I'm being transparentand communicating and setting
those expectations, and that canbecome a really good two way,
two way street for collaborationand efficiency and things like
that. So that's really somethingthat I try to focus on. Am I
doing and expecting in returnthings that would work for me
(13:34):
also, right?
Sydney Clapp (13:36):
Yeah, absolutely.
Last and final question.
Greg Farber (13:41):
Okay.
Sydney Clapp (13:42):
What is the most important quality in your
opinion for a leader to have, agood leader,
Greg Farber (13:51):
Empathy. And I don't say that lightly.
Obviously, there's 100 wordsthat you could come up with.
Everyone might have a slightlydifferent answer to that, but
for me, it goes back to thehumanizing. If you don't know
whom or why or how you'releading them, what are you
(14:13):
leading? And everybody's got adifferent story, and there's a
reason why everyone is is actingthe way they are. Maybe on a
given day, right? We all love tobe in traffic and the person in
front of us does somethingincredibly stupid, and we're
like, What is wrong with thisperson? Now, I'm not saying that
every time in traffic, they hada good reason, and maybe that
(14:35):
there's they're having a bad dayfor a reason, but the example
is, is, you know, case in pointis I don't know what's happening
in their day today, becausethey're, you know, several panes
of glass removed from where I'msitting, and I don't know what's
making them distracted oraffecting their decisions today.
And so that makes it kind ofunfair for me to judge them for
(14:56):
it. And so that kind of goesback to that empathy, with being
a good leader. If you don't knowwhat people are feeling, what
they need, where they're going,what they don't need, then you
can't meet them in a way thatspeaks to them and allows them
to then flourish, which is youwant the next generation of
(15:18):
leaders to come up. You don'twant to be a leader for leading
sake. You want to be a leader todevelop the next leader.
Sydney Clapp (15:25):
Yeah, absolutely.
I don't think we've coveredempathy on an episode yet,
either. So thank you for thatperspective.
Greg Farber (15:32):
I have a feeling it might have come up, but you know
what? I'll take the win. Ifyou're giving me the win, I'll
take it.
Sydney Clapp (15:37):
Maybe not phrased that way.
Greg Farber (15:38):
Selfishly, I'll take it.
Sydney Clapp (15:39):
Exactly well.
Thank you for your transparencyin allowing us to humanize you.
Our host, Greg Farber.
Greg Farber (15:46):
No it's been a pleasure. I was excited. Sydney
mentioned I did not hear thequestions. It was a little
terrifying. I love telling ourguests that they should just
relax. It's no big deal. It'snot terrifying at all. And yet
here I'm sitting and I'm like,boy, this is going to be
terrifying. It was great. Thankyou. Sydney. Really appreciate
it. All opinions expressed by mein this episode are my own and
not those of Leader Bank NA.
Don't forget to subscribe andrate our show. The Building
(16:08):
Interest Podcast is live on allpodcast platforms, YouTube and
Tiktok. We want to hear what youthink of each episode and
encourage you to submit anyquestions that you want us to
cover. So please find us on ourYouTube or Tiktok channels and
comment your thoughts. For moreinformation on today's subject,
visit leaderbank.com in additionto past episodes, you can also
find our corresponding blogentries for more insights. This
(16:30):
podcast is a production ofLeader Bank, an equal housing
lender member, FDIC NMLS number449250.
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