Why Your Leadership Skills Fall Short When You Ignore Polarity Intelligence in the Face of Conflict

Are you solving the wrong problem when you face workplace conflict?

Conflict Intelligence can help leaders manage disputes constructively—but what if many “conflicts” are actually symptoms of something deeper? In this episode, we reveal how unrecognized polarities—like Firm Boundaries and Collaborative Problem-Solving, or Global Standards and Local Adaptation—can fuel tension when left unleveraged. Drawing on insights from Peter T. Coleman’s HBR article The Conflict-Intelligent Leader, we show why Polarity Intelligence is the missing piece in your leadership toolkit.

• Learn how to spot the polarities hiding beneath workplace conflict—and why identifying them changes everything.
• Discover five practical steps to move from reaction to transformation in the face of tension.
• Understand how combining Conflict Intelligence with Polarity Intelligence builds resilient, innovative, and human-centered organizations.

Play now to uncover the hidden patterns behind conflict and learn how Both/And leadership can turn tension into transformation.

New episode every Friday morning.

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In this podcast, business leaders navigate the challenges of high-pressure jobs, tackling burnout, micromanagement, and decision fatigue while honing emotional intelligence, communication skills, and problem-solving abilities to strengthen their leadership identity. Through discussions on leadership development, stress management, conflict resolution, and time management, listeners gain insights into achieving work-life balance, overcoming the struggles of being overworked, and fostering personal growth in the ever-evolving workplace.