Business Benchmark Group Podcast

Business Benchmark Group Podcast

The Business Benchmark Group Podcast, hosted by Stefan Kazakis, gives business owners insight and advice delivered by some of the best business coaches in Australia. We're dedicated to helping all business owners create and sustain, easy-to-run and profitable businesses that enhance their lives. Tune into recordings from live events, interviews with business owners who are kicking goals and discussions with thought leaders.... Show More

Episodes

Patrick LaManna - CEO of LaManna Supermarket LaManna Supermarket is an independent grocer that is taking on the supermarket big boys. Hear how their passion for quality food, quality ingredients and outstanding customer service has allowed LaManna to differentiate itself and flourish. Listen online.

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We chat with Chris West, the Managing Director of Fleet Plant Hire in Melbourne. Fleet Plant Hire is an industry leader in Melbourne, providing earth moving equipment and operators for any project, including major infrastructure works across Victoria. Chris has been working with us at Business Benchmark Group since August 2015, and in that time revenue has more than quadrupled, the number of trucks has tripled and team size has... Read more

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David Buttifant is a world leader in sports science. In roles such as High Performance Manager at Carlton Football Club, and Sports Science Director at Collingwood Football Club, David has made his career building the resilience of Australia’s top athletes. David describes how building resilience drives performance. He performs a great experiment on our audience to showcase our fight or flight response to a situation. He also exp... Read more

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Our interview with Matt Spiteri, the owner of ESC Electrical. Matt shares his story of incredible growth of his business, particularly in the past 18 months. ESC Electrical (http://escelectrical.com.au) offer electrical services to the high-volume domestic and multi-residential markets. Matt has been working with us at Business Benchmark Group since October 2017. Although a relatively young business, ESC electrical was an up an... Read more

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As a business owner, you need to understand the difference between horizontal and vertical time, and ensure that the work you do is for a high hourly rate. If you want to build a progressive and growing business, the work you do needs to be at a higher level, and you must have the trust and confidence in your team to delegate your lower hourly rate tasks to. Stefan explores this all in this week's podcast. - - - - - - - - - - -... Read more

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Many business owners say they win a lot of their clients through word-of-mouth or referrals. However, we find that many of these same business owners who claim this actually have no structured process in place – the referrals come randomly and unpredictably. At Business Benchmark Group, we’re calling this month of June “Referral Month” and throughout the entire month, we will be sharing a whole wealth of information about how to... Read more

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The backbone of the economy is small business - but their contribution is anything but small! There are an estimated two million businesses across Australia, providing nearly half of all employment. It is a crucial sector that underpins the operations of many larger businesses. But running a small business is not easy! If it were, everyone would be doing it. It’s not for the feint-hearted! But although it’s not easy, it does no... Read more

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How do you keep an eye on your employees? What's an acceptable level of surveillance? In this episode, recorded from Stefan's appearance on ABC Radio's Nightlife with Tony Delroy, they dive into the often controversial issue of business owners using surveillance to track their employees. In an increasingly digital world, Stefan explains how to develop trust and accountability within your team, without the need to overstep any ... Read more

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“Whether you think you can, or you think you can't - you're right.” - Henry Ford In this short episode, Stefan explores the theory behind this famous quote, and how you can cultivate the mindset and behaviours to think bigger, and actually achieve your biggest dreams. - - - - - - - - - - - - - - - - - - - - - - - - - - Subscribe to our podcast - NEW EPISODES EVERY TUESDAY! iTunes: https://itunes.apple.com/au/podcast/business... Read more

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Many business owners struggle with knowing what to charge for their products and services. When we first start out in business, it can be tempting to have low, or even discounted, prices as we often are desperate to land new business. However, this approach will quickly cause problems, including a tight cash flow, needing to more work for less and building a client base who are largely driven by price. Instead, we need to ensur... Read more

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The current economic environment is causing some business owners to become concerned and unsure about what the future will bring and how their business will fare. But the fact of the matter is that these are cycles will always occur, and as a business owner, you can ensure that your business not only survives through a challenging economic environment, but thrives. There are actually 3 distinct cycles that affect business perform... Read more

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We interview Robert Krastich, owner of Sharper Facility Services (sharper.com.au) which offers high-end commercial cleaning in Melbourne. The business was established in 2004 and Robert had done a fantastic job growing it to that point. However, he realised he had reached a crossroads. Although he was making good income and had established a good client base, he also recognised he had lost some focus and commitment to growing the ... Read more

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The uncertain economic environment we're in can be a source of concern for business owners. However - it doesn't need to be that way if you use the Triple A approach to growing your business - Anticipation, Acceleration and Aggregation. With this approach, you can ensure your business is always on the front foot and poised to respond to risks and take advantage of opportunities. - - - - - - - - - - - - - - - - - - - - - - - -... Read more

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Stefan Kazakis joins ABC Nightlife's Tony Delroy to discuss why it's important for business owners to periodically take a good, hard look at the health of your business and determine what's working, what's not working and what are we doing about it. It's important that you just don't walk past a low standard in your business, you need to always be reflecting and analysing on what areas you can improve. Business owners should be ... Read more

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Anyone who has ever run a small business can tell stories about the immeasurable value of word-of-mouth referrals by happy customers - some would even argue it is the most powerful form of advertising when someone is singing the praises of your company or product. Likewise, talk about a bad experience is news that travels far and wide - that's why business owners and their staff should strive to make sure customers are always happ... Read more

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We often think about crisis as a negative – but it can also often be considered a positive. In this brain stretch episode, Stefan explores how business owners need to recognise the difference between leadership and management, especially in response to a crisis. As a leader, it is your responsibility to grow your resources, to understanding what is working, what is not working and to determine what you’re going to do about it. ... Read more

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You spend 50%-60% of your life at work, so as business owners have the responsibility to fill it with the right people. Stefan discusses how to ensure you're hiring A-Graders to join your team. He describes interview techniques he uses, what to look for in a candidate, and the importance of culture fit. - - - - - - - - - - - - Buy Stefan's Books: "How to Grow a Business" https://www.amazon.com/How-Grow-Business-Stefan-Kaza... Read more

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When it comes to building your competitive advantage, it all comes back to the concept of "Hero or Guide". This means that when you make the customers the hero of the story - by understanding their wants, needs and motivations and focusing on how to better serve them - this will inevitably mean that you will be able to innovate and serve your customers better than your competitors. Stefan explores this idea, and gives advice to ... Read more

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In this episode, Stefan examines the 6 Pillars of Business that you need to focus on if you want to take your business global. As Stefan often says - "Business is not easy, but it doesn't need to be hard". To build a successful strategy to take your business global, you need to have a laser focus on these 6 pillars only, and determine how they will look in 2, 5 and 10 years. - - - - - - - - - - - - Buy Stefan's Books: "How t... Read more

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February 26, 2019 35 min

Chris Galea's story as a business owner is an incredibly interesting and eventful ride. He purchased Polyshine - suppliers of polishing compound for the manufacturing industry - in 2008 and by 2010, he was down to his last $1,000 in the bank and was on his way to Singapore to do a deal that HAD to work, otherwise he and his business were in dire straits. Unfortunately, that meeting fell through! He was "stood up" and had no other... Read more

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