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December 13, 2019 37 min
Marcus Theodor is the owner of C2Films (c2films.com.au) - Australia’s highest rated, most reviewed wedding event videographer. C2Films has built their reputation by focusing on delivering the highest quality products to their clients. Marcus recognised, though, that the product is not the film they produce, but the amazing experience they deliver for clients on their most special day. By constantly wowing their clients, C2Films gained more and more referrals and grew at a rapid pace. To meet demand, Marcus needed to re-engineer the business to ensure quality didn't suffer - he was committed to delivering the best experience possible for each and every client, no matter how many. He shares great insight into what it takes to build a benchmark business from scratch, and the importance of building a great reputation.
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