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March 13, 2024 4 mins

Imagine a world where your shopping experience is tailored to your every preference, and the products you're interested in can be visualized in your own space with the tap of a screen. This is not the future; it's what's happening right now in the marketing realm, thanks to AI and AR. In this deep-dive episode, I, Matt McKay, reveal the seismic shifts occurring in marketing technologies and how they're revolutionizing the way we engage with audiences. You'll be astounded by the fact that a whopping 73% of customers are demanding personalization from the brands they love, and how AI, particularly through responsive chatbots, is making that a reality for consumers worldwide.

We'll explore the staggering statistic—61% of consumers prefer stores with AR capabilities—and discuss what this means for businesses competing in the saturated digital marketplace. Get ready to be inspired by the future of customer service and e-commerce as we discuss how these powerful tools are not just keeping companies afloat but propelling them ahead of the curve. No guests in this episode, just me unpacking invaluable insights that could redefine your marketing strategy and set you on a path to unprecedented growth. Tune in to discover how embracing technological advances in AI and AR is essential for creating meaningful connections with your audience and fostering a thriving digital presence.

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Transcript

Episode Transcript

Available transcripts are automatically generated. Complete accuracy is not guaranteed.
Speaker 0 (00:00):
Welcome to the Business Bikes Social Media
Uncovered Podcast, where weexplore the latest innovations
shaping the future of marketing.
I'm your host, matt McKay, andin today's episode we're shining
a spotlight on AI, ar and thefuture of marketing.
Over the past five years, we'vewitnessed the rapid evolution
in technology, transforming theway businesses engage with their
audience.
From artificial intelligence toaugmented reality, these

(00:20):
cutting edge technologies arenot just a buzzword, but an
essential tool for navigatingthe competitive digital
landscape.
So why is there a growing needfor AI, ar and similar
technologies in marketing today?
Let's dive into the data pointsover the last five years to
uncover the reasons behind thisparadigm shift.
Firstly, consumer expectationshave evolved With advancements
in technologies.
Today's consumers expectpersonalized, immersive

(00:41):
experiences across all touchpoints.
According to our research, 73%of consumers prefer brands that
use personal information to maketheir shopping experiences more
relevant.
Secondly, the rise ofe-commerce has accelerated the
demand to be innovative in yourmarketing solutions.
As online shopping becomeincreasingly popular, businesses
need to find creative ways tostand out and engage with their
audience.
Data shows that in 2023 alone,e-commerce sailed past the 6.5

(01:05):
trillion mark, underscoring theimportance of an effective
digital marketing strategy.
Now let's explore how businessescan harness AI, ar and other
cutting edge technologies toenhance their marketing
strategies and stay ahead of thecompetitive landscape.
Ai powered chat box, forexample, offer businesses the
opportunity to providepersonalized customer service
and streamlined purchasingprocesses by analyzing customer

(01:25):
data in real time.
Chat box offer tailored productrecommendations and address
customer inquiries promptly,leading to improved customer
satisfaction and retention.
Augmented reality presentsanother exciting avenue for
marketing innovation.
By enabling customers tovisualize products in the real
world environment before makinga purchase, ai enhances the
shopping experience and reducesthe likelihood of returns.

(01:45):
Research indicates that over61% of consumers prefer to shop
at stores that offer an AIexperience, highlighting the
potential for your business todifferentiate themselves in a
crowded market space.
Ultimately, the adoption of AI,ar and other emerging
technologies is not just aboutstaying here in the competition.
It's about meeting the evolvingneeds and expectations of
today's consumers.
By embracing innovation andleveraging these technologies

(02:07):
effectively, businesses cancreate meaningful connections
with their audience and drivesustainable growth in the
digital age.
As we conclude today's episode,I encourage you to explore the
possibilities of AI and AR andother cutting edge technologies
in your marketing strategy.
The future of marketing is hereand it's ripe with
opportunities for those who arewilling to embrace change and
innovation.
Thank you for tuning in to theBusiness Bites Social Media
Uncovered podcast.

(02:28):
Join us next time as wecontinue to unravel the
mysteries of the ever-evolvingworld of social media and
marketing innovation.
Until then, keep innovating,stay ahead of the curb, and may
your business thrive in thisdigital landscape.
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