Business Excellence - TOP 5 Series

Business Excellence - TOP 5 Series

In keeping with the theme of our podcast, "Business Excellence" we have decided to release a new edition, the Business Excellence Top 5 Series. In this series we interview the best contributors we can source to tell us about their Top 5 tips, tools or ideas relating to their topic around business and / or life. Hosted by Lindsay Adams OAM CSP and Rael Bricker CSP bringing 60+ years of entrepreneurial success and professional speaking together.

Episodes

March 8, 2026 19 mins

“If you want breakthrough differentiated results, you need breakthrough differentiated thinking.” 

 

Todd Hagopian Top Five Tips For Transforming Your Business Using Hypermanic Strategies 

1.  Grandiose Goal Setting

2. Growing through subtraction

3. Treating customers and products differently

4. Making 52 small changes a year

5. The razor hand rule

 

TIME STAMP SUMMARY

01:18   What exactly is ‘hypomanic’ 

06:50  The importance of efficiency a...

Mark as Played

"You can't lead others unless you first lead yourself. And you can't lead yourself unless you know yourself."

Kylee Leota Top Five Tips To Drive Continuous Improvement through infinite Leadership

1. Self-Leadership

2. A strong reflective practice

3. Identity 

4. Influence

5. Ecosystem


TIME STAMP SUMMARY

01:53 Leadership starts with knowing yourself before leading others

06:30 Setting process to determine what’s work...

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“Embrace challenge and adversity as the raw material by which you build success."

 

Hilton Misso Top Five Tips For How To Manifest Success

1. Embrace challenge and adversity

2. Play with the hand that you have been dealt

3. Develop your Will and Determination with finding your why

4. Learning the secrets by itself and even the how is not enough you must do

5. Believe you can and you will

 

TIME STAMP SUMMARY

01:47 Challenges leading to ...

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"AI is a fantastic refiner of information, but it's got to be you bringing in that foundational idea.”

Wes Towers Top Five Tips To Protect Your Brand Voice When Using AI 

1.  Start with your ideas; use AI to tidy

2. Name the shadow, claim your stance

3. Build a Brand Voice OS

4. Human final cut, always

5. Evolve in short loops (continuous improvement)

 

TIME STAMP SUMMARY

01:41  Not to overly rely on Ai for generation, rather for ...

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“We develop leaders very surgically there to create value the fastest and best way that we can.”

 

Lee Benson Top Five Tips For Aligning Your Team Around One Most Important Number

1.  Define your Most Important Number (MIN) clearly 

2. Clarify and teach the business model

3. Packaging to scale

4. Connecting culture to value creation

5. Surgical Leadership Development

 

TIME STAMP SUMMARY

01:43 What is the most important number?

07:39  The pri...

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“Instead of asking yourself, 'How will this replace me,' ask yourself, 'How can this help me?”

Willem Gous Top Five Tips To Stay Ahead In The Age of AI Disruption 

1. Shift from Fear to Curiosity

2. Act Small, Act Fast

3. Focus on Adaptability, Not Certainty

4. Think Like an Entrepreneur

5. Take the Next Small, Doable Step

 

TIME STAMP SUMMARY

01:50 Using AI as a thinking partner to enhance one's own capabilities.

07:20 T...

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"...a few seconds of bravery can really deliver results and as far as I know, no one's ever been killed for trying to close somebody on a sale. So you know your life's not in danger, your pride might be in danger and your hopes might get crushed, but you're not going to be killed.”

 

Jody Gerard Durand Top Five Tips for Gaining Influence 

1.   Be Productive

2.  Plan and Prepare

3.  Focus Your Time and Efforts

4.  Over...

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“If the task is too big, it feels like climbing Mount Everest, most people won't even start. The small steps that you can master each day are ultimately what's going to win the war.” 


Justin Kuyper Top Five Tips For Execution

1. One-page weekly plan

2. Pain → Proof → Playbook.

3. Track 3 pipeline metrics 

4. Lead with trust

5. Land the plane with checklists

 

TIME STAMP SUMMARY 

01:20 Importance of staying focused on key acti...

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"There is one and only one business. Everybody's in the exact same business. And that unique business is the manufacturing and delivery of delight."

 

Philippe Bouissou Top Five Tips To Grow Your Business

1.  Aligning the pain of your customer with your business’s claim

2.  Align your message with customer perception 

3.  Make buying frictionless 

4.  Expected Delight and Offering (what the business delivers) 

5.  Internal ...

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"OKRs are really a feedback mechanism… it's a two-way street rather than a command-and-control mechanism.”

Allan Kelly Top Five Tips For Working With Objectives and Key Results 

1. Feedback mechanism: OKRs are a feedback mechanism rather than a order giving mechanism

2. Involve as many people as possible in setting OKRs

3. OKRs are not a to-do list, they describe a desired outcome

4. Decide where Business as Usual fits in

5. Am...

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“Clear clutter to create space to allow more opportunities to enter your life and to create that sort of peaceful, harmonious environment.”

 

Jane Langof Top Five Tips For A Feng Shui Home 

1. Clear clutter to create flow

2. Make your front entrance inviting

3. Position your bed for positive energy 

4. Connect to nature

5. Manage the energy around you

 

TIME STAMP SUMMARY

01:15  starting small, focusing on key 

08:50 Placement of your bed

13:0...

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“In order to connect with authentic self, we need to be doing more of what is aligned to who we are, and that is doing more of the things that you love doing.”

Anthony David Hartcher Top Five Tips For Mental Health

1. Connection with self

2. Connected with nature

3. Connected with others

4. Contribution to society 

5. Challenge yourself


TIME STAMP SUMMARY

01:33 Understanding oneself helps in developing better relationships with others...

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“By combining these human insights with data-driven decision-making, organizations can ensure that the systems and experiences they design are truly aligned with the needs and expectations of those they serve.”

 

TIME STAMP SUMMARY

02:10  Technology should enable and enhance the experience, not be the primary focus.

10:30  Balance between automation and maintaining human connection in customer interactions.

15:50 Adapting systems to avo...

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“Done is better than perfect.”


TIME STAMP SUMMARY

00:43  Niche and getting clear about what one wants to be known for.

05:21 Creating valuable evergreen content and consistency

16:01 Visibility to elevate one's thought leadership platform.

20:10  Thought leadership can attract the right audience 

 

The Top 5 Tips for Building Your Thought Leadership Platform 

1. Own Your Niche with Authority

2. Create Valuable, Evergreen Content

3....

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“If you walk away without creating a commitment, we don't have it. There's no teeth in the game.”

 

Karin Hurt Top Five Tips For Navigating Workplace Conflict

1. Building  human connection

2. Creating clarity

3. Cultivating curiosity

4. Achieving commitment

5. Using power phrases

 

TIME STAMP SUMMARY

01:25 Creating connections before needing to address difficult conversations.

05:10 Conflict cocktails which are complex conflicts cau...

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"Don't just write a book. Write a book that's going to position you as an authority. So, write with authority. A lot of business professionals write books that are going to boost their credibility. A book is not going to just make you an authority automatically. So, you need to position yourself as a thought leader by integrating your book into your overall strategy, make it part of your ecosystem for your marketing ...

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“ The work is never ending. In schools, there's always more work in terms of preparing lessons and being prepared and worrying about students and the support they might or might not be receiving at home as well.”

 

Steve Francis Top Five Tips For Teacher Well Being

1. Teaching is stressful because it is important work.

2. It isn't a one size fits all solution.

3. Teachers need to make informed choices to put in place boundarie...

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“At the core of it, is the people, a lot of people want to talk about processes and tools, and that's great, but your project probably didn't fail because you used PMI version or Prince two's version, if you had weekly meetings or stand-up meetings. That's probably not why it failed. It's probably because the people were not set up for success from the beginning the whole way through to the end, and that&ap...

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"Writing is not a solo sport.” 


Rhea Wessel Top 5 Tips for How to Find a Constant Stream of Story Ideas to Position Yourself As the Go- To Expert in Your Niche 

1.  Know your thought leadership niche

2. Frame Your stories

3. Use AI for research and ideation 

4. Practice free writing

5. Try Chartifying

 

TIME STAMP SUMMARY 

01:53 Identifying your leadership niche, combining expertise, passion, purpose, and a unique viewpoint.

06:12 ...

Mark as Played

“People get caught up with digital and data and thinking, 'Oh, I've got to game the system. I've got to know the algorithm. But at the end of the day, remember that there's actually a human on the other end."

 

Brendan Lee Top Five Top Tips For Improving Your Digital Ads Conversion Rates

1.  Know who you are most going to be able to help

2.  Speak specifically to that target audience

3.  Talk about the problem t...

Mark as Played

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