Business Excelleration Podcast

Business Excelleration Podcast

Business Excelleration® is The Hackett Group’s weekly podcast featuring insights and research data designed to help business leaders improve efficiency and effectiveness in finance, human capital management, strategic sourcing, procurement, and information technology (IT).

Episodes

June 11, 2024 40 mins

In this episode of the Business Excelleration® Podcast, Anthony Snowball, Lee Derryberry and Franco Girimonte explore how generative artificial intelligence (Gen AI) is revolutionizing human resources (HR). From optimizing recruitment processes to personalizing employee development, these technologies are reshaping HR operations. They discuss how AI algorithms analyze data to identify top talent, predict performance and enhance eng...

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In this episode of the Business Excelleration® Podcast, Vin Kumar, Tim Yoo and Jeff Gilkerson explore the growing interest in generative artificial intelligence (Gen AI) among procurement companies. They highlight the challenges companies face in understanding what they require to effectively integrate Gen AI into their operations, and discuss its potential impacts on efficiency, effectiveness, contract management and the necessity...

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May 28, 2024 26 mins

In this episode of the Business Excelleration® Podcast, we explore how artificial intelligence (AI) is reshaping industries and opening new pathways for innovation. As businesses embrace the potential of AI, what challenges will they face? What opportunities should they take advantage of? A discussion with Kyle McNabb, vice president of research, and Associate Principals Rob Donahue and Joe Nathan in our transformation practice.

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What sets apart top-tier enterprise performance management (EPM) providers, enabling them to deliver unparalleled value and capabilities? Explore the integration of generative artificial intelligence into EPM solutions, reshaping the way organizations optimize performance. Hear The Hackett Group’s Principal Andy Warzecha, Principal Jason Logman and Director Drew Johnson as they delve into insights from our groundbreaking Digital Wo...

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May 14, 2024 21 mins

What unique challenges do mid-market companies have when it comes to digital transformation? How can they overcome them? A discussion with two experts from The Hackett Group’s Business Services Transformation practice in the UK - Director Teresa Exton and Associate Principal Hermann Waschefort.

The full show notes can be downloaded here. 

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What factors enable some customer-to-cash (C2C) receivables software providers to deliver far greater value and breadth of capabilities than others? How are C2C software providers integrating artificial intelligence (AI) and generative AI into their offerings? A discussion of findings from The Hackett Group’s new Digital World Class Matrix™, with The Hackett Group Associate Principal Bryan DeGraw and Senior Director Rick Gardner. 

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Interest in procurement transformation is surging. A discussion of what’s driving demand, what approaches work best and real-life examples from The Hackett Group’s recent procurement transformation engagements, with Director Natalie Henfrey from The Hackett Group’s Procurement Transformation practice in Europe and Principal Tom Kellaway of The Hackett Group’s Benchmarking practice.

 The full show notes can be downloaded h...

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Listen to learn how artificial intelligence (AI) is changing the way human resources (HR) professionals do their jobs, and find out how HR leaders can drive AI adoption within their department and throughout the broader organization. Hear a candid conversation with CHRO Harry Osle, Senior Research Director Tony DiRomualdo and Associate Principal Amanda Newfield. 

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MTN Group's Procurement Center of Excellence Leader Andrew Savage talks with The Hackett Group's Managing Partner and AI and Digital Operations Practice Leader Vin Kumar about MTN Group’s Procurement Cockpit, a digital transformation project which received The Hackett Group’s 2023 Digital Award in Source-to-Purchase. The central procurement intelligence platform focuses in three areas: sourcing intelligence, supplier gove...

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How can companies improve the efficiency and effectiveness of their finance and accounting operations by implementing OneStream as their corporate performance management system? How can the technology shift be used to drive process improvements and implement best practices? A discussion with Sahil Patel, a director in our OneStream practice, and Stephen Ferguson, a director in our Advisory practice. 

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April 2, 2024 16 mins

What priorities do technology leaders have for the coming year? How prepared are they to address them? Highlights of findings from The Hackett Group’s 2024 Technology Key Issues research with Principal Michael Fuller and Principal Kyle Robichaud.

The full show notes can be downloaded here. 

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How has Bosch used artificial intelligence and automation to transform the contact center experience? Irfan Ali, director of Digital, Automation and Innovation at Bosch Service Solutions, talks with David Ketchin, managing director for The Hackett Group in Europe, about the dramatic results they’ve achieved. Bosch received a Digital Award from The Hackett Group in 2023 for their work.

 The full show notes can be downloaded...

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March 19, 2024 16 mins

What are the priorities for supply chain leaders in the year ahead? What improvement initiatives are they planning? A discussion of findings from The Hackett Group’s 2024 Supply Chain Key Issues research with Principal Erin Blair and Principal Josh Nelson.

The full show notes can be downloaded here. 

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March 12, 2024 31 mins

A discussion of The Hackett Group’s new research – which finds that generative AI will enable companies to reduce selling, general and administrative (SG&A) costs and staffing by 40% over the next five to seven years – with Principal Vin Kumar, who leads AI and Digital Operations, and Associate Principal Joe Nathan.

 The full show notes can be downloaded here. 

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Vanessa Gleason, global head of Takeda Business Solutions, shares her organization’s impressive digital transformation journey with Philip King, senior director, The Hackett Group. Gleason was a featured speaker at The Hackett Group’s 2023 European Best Practices Conference in London.

  The full show notes can be downloaded here. 

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How has pharmaceutical giant Sanofi used technology to transform their human resources (HR) operation and improve the way they manage talent? The Hackett Group’s Principal Vin Kumar talks with Sanofi Head of Process Intelligence Christian Mueller, Sanofi’s Workday Employee Experience Product Owner Maria Elena Castillo and Sanofi Head of Employee Life Cycle & Solutions Christine Van Heertum about their cutting-edge efforts. Sano...

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February 20, 2024 26 mins

Human resources leaders are expecting to feel increasing pressure in 2024 in the face of global economic uncertainty and possible labor and skills shortages, and are turning to technology to help them improve efficiency and effectiveness. A discussion of findings from The Hackett Group’s 2024 HR Key Issues research, with Senior Research Director Tony DiRomualdo.

 The full show notes can be downloaded here. 

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February 13, 2024 31 mins

In 2024, finance organizations will need to do more with less, with cost containment and cash flow optimization back at the top of their priority list. A discussion of findings from our 2024 Finance Key Issues research, with Shawn Fitzgerald, a senior research director at The Hackett Group; Tom Willman, a principal in the Finance Advisory practice; and John O’Mahony, a principal in the European Enterprise Performance Management pra...

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In this episode of the “Business Excelleration®  Podcast,” what are global business services leaders focused on in 2024? What are their transformation priorities for the coming year? A discussion of findings from our 2024 Global Business Services Key Issues research, with Senior Director Penny Weller, Global GBS Advisory Practice Leader Martijn Geerling, and Digital Enablement and GBS Advisory Practice Leader North America Vin Kuma...

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January 30, 2024 34 mins

How have the priorities of procurement leaders changed for 2024? What role will generative AI and technology overall play in helping procurement achieve its goals? A discussion of findings from The Hackett Group’s 2024 Procurement Key Issues research, with Senior Research Director Amy Hillcox and Global Procurement Advisory Practice Leader Chris Sawchuk.

The full show notes can be downloaded here. 

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