In this episode of Business Ninjas, host Andrew Lippman chats with Michael McGuire, Chief Revenue Officer at NobelBiz, a leader in omnichannel contact center solutions and carrier services. With over 30 years of experience running and fixing call centers, Michael shares why NobelBiz stands out in a crowded tech space: it’s built by people who’ve actually lived the contact center life. From telecom cost savings and spam-call suppression to AI innovation and crisis-proof infrastructure, they unpack how NobelBiz helps companies future-proof customer experience and stay compliant in a fast-evolving landscape.
💡 Carrier-Backed, Customer-Centered, and Contact-Crucial
NobelBiz isn’t just a contact center platform. It’s a full-stack partner built specifically for BPOs, collections, lead generation, and customer service teams. What sets them apart? Their carrier backbone. Unlike other platforms that rely on third-party networks (and support tickets that take days), NobelBiz identifies and resolves call-quality issues in real time. They also help legit businesses avoid dreaded “spam likely” labels and equip remote teams with flexible, AI-driven tools to optimize QA, coaching, and CX, all while maintaining human empathy where it counts. With a strong focus on compliance education and community-building through webinars and live events, NobelBiz positions itself not just as a tech vendor but as the “Promise Keepers” of the contact center industry.
💼 Connect to NobelBiz on LinkedIn
👤 Connect with Michael McGuire on LinkedIn
Want to be interviewed on our Business Ninjas podcast? Schedule time with us now, and we'll make it happen right away!
Check out WriteForMe, more than just a Content Agency!
See the Faces Behind The Voices on our YouTube Channel!
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
The Joe Rogan Experience
The official podcast of comedian Joe Rogan.
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.