Busting the omnichannel - enterprise hacks and chats

Busting the omnichannel - enterprise hacks and chats

Informal, low-BS chats on all things enterprise - with Jon Reed of http://www.diginomica.com

Episodes

CCE 2025 - can we get to decision intelligence? Is AI disruptive to research? Kolksy part two

October 23, 2025 • 27 mins
In part two of my on-site taping at CCE 2025 with Esteban Kolsky, we get into what he's learned in the past year on curating intelligence for executives. But why is there a need for this service? How are the big analyst firms falling short? Is the AI research disruption real, BS, or some combination? Kolsky walks us through what he's learned in the last year, firming up a curated intelligence offering for executives and boards with...
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CCE 2025 - is the AI debate becoming more intelligent? With Esteban Kolsky

October 23, 2025 • 21 mins
In part one of my two part podcast series with Esteban Kolksy, Chief Distiller, Constellation Research, we discuss the AI debate, and our differences with that debate, and each other. Has the AI discussion changed this year at CCE 205? What were the key issues - and is there an AI gap between vendors and customers? We also hash out AI context, and why Kolksy doesn't like the "context engineering" catchprase, and why I have an equal...
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The Oracle AI World 2025 podcast review - with Brian Sommer

October 19, 2025 • 45 mins
On the final day of Oracle AI World 2025, before their Vegas escape, Jon Reed and Brian Sommer sit down and look to make sense of what they just heard, from Oracle's AI visions to customer realities - how do the two match up? Where are the success stories coming from? What does AI readiness look like? Does Oracle have a competitive edge in AI, if so - why? We work off of Brian's trusty notebook and share views from our talks with c...
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SAP Connect 2025 - the end-to-end podcast review

October 19, 2025 • 49 mins
For my final podcast in the SAP Connect series, I get the process/line of business view from analyst and series regular Josh Greenbaum. Josh has advocated for an end-to-end SAP event for a while. So was the ambitious SAP Connect a success? What worked? What didn't? Was the end-to-end potential realized? What did we hear from customers on the ground? Before hitting the tarmac, we sorted it out. Note: this podcast was made from my ba...
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SAP Connect 2025 in review - a cloudy BTP angle with Brian Dennett

October 12, 2025 • 39 mins
In the first of two SAP Connect 2025 podcast wraps, I sat down with Brian Dennett of Lemongrass, and SAP Mentor. We discussed the pros and cons of this ambitious show, and what Brian learned on the ground in pursuit of BTP and BDC clarity. We also get into the state of SAP public cloud ERP, a topic that was not front and center at the show but remains important. The state of smaller SAP partners is another notable theme in this rec...
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SAP Connect Watch Party live - opening keynote reactions recap

October 12, 2025 • 25 mins
In this recap of the SAP Connect opening keynote live Watch Party, you can hear the pre-game and post-game breakdowns with myself, Josh Greenbaum, Bonnie Tinder and Thomas Wieberneit, who crashed the post-game review. This was a compelling keynote to review, but as always we had our pros/cons, high points and nits. If you want to see the full video review with the entire keynote in the background, you can catch the LinkedIn replay ...
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Enterprise Month in Review - Where is the innovation HR tech? - with Stacey Harris of Sapient Group

October 12, 2025 • 65 mins
It's time - to rehash the event season to date and ask: where is the actual sign of innovation? Join us - and help sort out the promising HR tech from the BS, we've got special guest and HR tech analyst par excellence Stacey Harris joining Jon Reed and Brian Sommer. Harris should also have fresh data on what matters to customers and HR leaders. Brian and Jon will pick their enterprise highs and lows, with the spiffy help of Brian's...
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Good analysts, bad analysts, and yes, AI - with Hyoun Park

September 21, 2025 • 64 mins

What makes a good enterprise analyst? There is no one I'd rather ask that Hyoun Park. But then why did Park move away from his analyst firm to work for an emerging AI vendor? (Levelpath). And how will AI change the analyst profession? It's time to mark Hyoun Park's career shift with a send off like no other: an interactive discussion on everything he has learned. Join us with your sharpest questions, your tributes, and yeah, as alw...

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Enterprise Month in Review - AI versus professional services - and a leadership detox

September 21, 2025 • 67 mins
Yup, it's time folks - the Enterprise Month in Review is upon us. This time we'll bear down on the so-called AI disruption of professional services and research, with epic special guest Frank Scavo. We'll also get Frank's take on Brian's leadership research reveal, and why we may need a leadership detox - or detox from toxic leaders. As usual, bring your savviest and snarkiest as we share our picks and pans, along with Brian's infa...
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End of summer SAP blowout - what do customers need, and will fall events deliver?

August 31, 2025 • 53 mins

As the summer winds down, fall event season is about to heat up, with a slew of events from SAP (and SAP's biggest competitors). But what do customers need from SAP right now? And can fall events deliver on that? How do you get what your team needs from hectic events, without getting lost in the vendor narrative?

It's time for another SAP-in-review podcast with Jon Reed, Josh Greenbaum, and Geoff Scott, CEO of ASUG. The podcast kic...

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The enterprise month in review - AI recruitment misadventures, and other picks and pans

August 3, 2025 • 70 mins
Get ready for another round of enterprise highs and lows, with Brian Sommer and Jon Reed issuing their top picks (and pans) of the month, and unveil another unexpected half-time segment - deconstructing AI and recruiting, with surprise guest Bonnie Tinder of Raven Intel. The three dig into the provocative prediction of the end of recruiters in six months, via Perplexity CEO Aravind Srinivas. Tinder also shares what she's learned fr...
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Enterprise keynotes are legacy, and LinkedIn is now the business TikTok? B2B video with Brent Leary

August 3, 2025 • 61 mins
Is LinkedIn now the business TikTok? Are keynotes legacy artifacts? And why are Watch Parties the future of enterprise keynotes? Here's the full version of Jon Reed's talk with Brent Leary of CRM Playaz - where we learn why unscripted video content is more trusted - and builds buyer confidence. Note: you don't need the video version for this one, but if you want to see the before/after of Jon's camera test, check the YouTube replay...
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Hot topics live at SAP Sapphire Orlando 2025 - the ASUG Hub "ask us anything" edition

June 22, 2025 • 32 mins
At the end of the first official day of SAP Sapphire Orlando 2025, we taped a live podcast at the ASUG Hub with questions from the audience. On the mic: Jon Reed, your host, ASUG CEO Geoff Scott and analyst Josh Greenbaum. We gave our instant keynote reactions, and discussed the topics SAP needs to address to deliver for users - at Sapphire and also beyond. Audience questions kept this one spicy, including a surprise question from...
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Enterprise Month in Review - the Mary Meeker + Accenture trend predictions blowout

June 22, 2025 • 80 mins

As event season winds down, prognosticators have a lot to say about the future of the enterprise. Do Jon and Brian agree, or are these fever dreams? Let's review what we've learned this spring - and where customers go from here. As always, bring your savviest and snarkiest commentary, as you are an integral part of this show....

 

If you want to see the slides, you can see them on the YouTube replay at: https://youtube.com/live/Diq...

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Salesforce Connections 2025 - the podcast review with Rebecca Wettemann

June 15, 2025 • 32 mins
On the final afternoon of Salesforce Connections, I catch up with Rebecca Wettemann, CEO of Valoir, to make sense of the what we just saw. Rebecca has some instructive thoughts on Salesforce's planned acquisition of Informatica - a topic we didn't hear much about at the show, but one worth discussing. We also discussed how this show compared with Valoir's prior research on Salesforce and customer adoption of agentic AI. And: what d...
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Is this the end of ”do-not-reply marketing”? A hot take from Liz Miller at Salesforce Connections 2025

June 13, 2025 • 13 mins
At Salesforce Connections 2025, Salesforce announced the Marketing Cloud Next - as the end of "do-not-reply" marketing. Is this a realistic goal for marketers? Is Marketing Cloud ready for the challenge? Time for a quick hot take from Constellation's Liz Miller, who was up for the challenge.
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The SAP Sapphire 2025 podcast review - with Conor Riordan, chair UKISUG

May 25, 2025 • 55 mins
In a time-honored Sapphire 2025 tradition, I located an empty hallway and commandeered a couple of chairs to debrief on what we heard in Orlando. This time, with a new guest, Conor Riordan, Chair at UKISUG. Riordan brings a fascinating perspective to this conference review, as he's had a deep career in SAP IT leadership before moving over to the business side - and that's the gap that SAP (and all of us, really) still need to fully...
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SAP Sapphire 2025 - pre-game and post-game keynote review

May 25, 2025 • 24 mins
For SAP Sapphire 2025 opening keynote, we took the old school retro chat backchannel, and turned it into a public watch party. I invited special guest commentators Bonnie Tinder and Josh Greenbaum, and it seemed to go pretty well. So for this podcast version, you can hear our pre-game keynote expectations, and then a post-game keynote wrap to see how it stacked up (the replay of most of the keynote commentary is also available on J...
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Enterprise month in review - HR tech and PR detox edition

May 25, 2025 • 75 mins
Yep, it's time for another Enterprise month in review. Join us live as Jon Reed and Brian Sommer issue their enterprise picks and pans. Our special guest on the virtual couch will be HR tech PR maven Jeanne Achille, who will help us sort through vendor hype and PR gotchas and chime in on the top HR tech stories. As always, bring your snarkiest/savviest comments and questions... Note: all my podcasts are free, with no sponsors and n...
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The SAP BDC review - and bridging the IT gap with better business cases

April 6, 2025 • 55 mins
With SAP Sapphire and the ASUG Annual Conference right around the corner, Jon Reed reconvened with analyst Josh Greenbaum and ASUG CEO Geoff Scott for a two part podcast. Part one: a review of SAP's ambitious Business Data Cloud announcement, what we've learned since the launch news, and the open questions heading into Orlando. Then we shift into a discussion of why so many customers have brought up the need for cloud/modernization...
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